World Airfares Reviews - worldairfares.co.uk

Airline brought forward outward flight time leaving reduced transfer time. World Airfares viewed the change as minor and would not amend my booking to an earlier connecting flight time free of charge. They then quoted a ludicrous charge (£800+) to amend the booking despite plenty of availability (flights are not until February 2024) claiming lack of availability by way of explanation. Individual customer service representative whilst quick to respond was perfunctory and lacked any authenticity or sincerity in her correspondence to "help" me.

All in all pretty useless assistance in the event that the airlines change the times of your flights.

I booked flights on their website. Etickets issued. However they cancelled our flights and gave vague reasons.

Avoid this company at all costs.

I just booked a trip with this company and was mislead. I need to rebook with the airline direct. They asked me to contact them to confirm my booking for no specific reason. The toll free number and the other office number were not in service. They did not reply to my emails. A horrible company! Stay away!

Tried to book in at Heathrow. Asked to confirm the card which paid for my revised flights. Turns out World Airfares charged me £705 and paid £316 for the revised flights; and the card they used was supposed to be confirmed at check-in. Luckily I had the email correspondence on my phone and Singapore Airlines were very good and sorted the problem. Not impressed!

I had an emergency major operation and the I requested for them to help me change my flight as the dates I was to fly out I was dimmed unfit to fly because of risks of embolism, they are asking £550 to £750 ontop of the £890 I had paid my flight! Very very disappointed.I would advice all you better buy your tickets direct from the airline not this rogue agent. Be warned not very helpful to their customers.

NOT GOOD AT ALL POORLY TRAINED STAFF, JUST STACK 'EM HIGH SELL CHEAP. Why are companies like this allowed to trade 9on

If things go wrong not interested. Was informed my flights booked with BA, so when my USA leg was cancelled with less than 7 hours notice and subsequent flight bokked delayed by 3. On my return made compensation claim to BA only for months later told not their booking it was American Airlines. AA ......All along World Airfares not interested as airlines fault. AA not interested either as money was paid to World Air Fares ......as bad as Expedia. Due to delays I was late back for work resulting a disciplinary and warning. Third time I have used this company should have learnt lesson every booking has had a problem - stay clear and book direct with airline for better service and protection. Since company have not even apologised!!

apologised!!

I would never recommend this travel agent to anyone. My father recently passed away and i had to cancel my trip to dubai. I booked my flights with them. I gave them proof of death cert and still i had no response from them. When i spoke with emirates they said you should get a full refund, instead this company kept my money and said he can’t refund it. I’ve left emails and phones calls for the last 4 days, still no response. Very very poor. Would not use this travel agent again.

I would never never recommend them!!

Their service is appalling especially when things go wrong and need their assistance especially when you are re-booking the same flight.

They operate from India not in the UK , London as shown on their web site.

The agents tend to use English names to appear as if they are operating in UK.

I speechless when I see reviews with 3 to 5 star ratings which is suspicious must have been bribed as usual for marketing purposes.

Will post another review of my experience with them when my family returns from holiday in mid Aug 2022

Part 2

Yes they returned safely recently...

What I missed in my above review was that

this company world air fares wanted to re-book us for an additional £8000 or the three travellers from get new tickets this on top of the intial payment of £3000.

We had to contact directly the klm airlines customer service who were so helpful and re-book us on the another flight with just an additional charges of £90.

Lesson please don't boot through these online cheap agents because most are, better to get tickets viathe airline directly even though it may seem expensive but you,are,guaranteed you won't be shammed phenomenal costs

Purchase from here at your risk. Purchased a ticket September of last year and could not make the trip. British Airways asked them to put me on the next flight and the did not. They refused to over me a refund or a voucher. Disputed with my bank and my bank said they were informed I was issued a voucher. All the agents I spoke to regarding this matter are all liars too. They never call back. I disputed this over 4 times with my bank and never got my money back because they kept telling the bank they issued me a voucher but when I called them, they claimed they did not tell the bank that. It's March now and the case has dragged for way too long then their final lie was that I was on the flight. This ticket was over 600 pounds so now I have reached out to my lawyer and we are taking it up legally and worldairfares must be help accountable in court and pay for everything they have done.

I had a good experience booking with World Airfares. From changing and rebooking flights, their customer service was fast when I called and also emailed.

Thanks for sorting my booking out