Haven Holidays, Burnham On Sea

We had a gift from daughter for holiday in Burnham on Sea Haven The Caravan was first class and I had several questions I needed answering Which were absolutely first class they were more than happy to oblige Thank you to everyone at Haven.

It really helped as my Partner is recovering from cancer and because everything went well with no problems it was a blessing in disguise so once again really appreciate your caring nature hopefully see you again stay safe best regards.

we were greeted at the entrance and we enjoyed most of our break,the caravan was clean and worth the money and the position was good,Severn View.only drawbacks were the pitch and putt being closed which we were hoping for and my partner brought his fishing gear to use,he bought maggots from the lodge which were appalling so that was a right off too,all in all we came back a day early as this seemed an inspired idea,we have been to 7 Park Holidays sites and came here for a change,not sure who is better

Lovely caravan and park, could have more attention to detail in cleaning the vans and not have the cleaners standing outside the caravan before leaving time. Local to the beach. Good pool, play area and arcades for kids. Food and drinks where overpriced, staff very slow at serving, no happy welcoming faces either. The most annoying man doing the bingo in an American accent, a few people had to leave. Staff rolled there eyes when we went to get a go cart. Another staff member said "no one has arrived for clay painting yet". The which his colleague replied "good that's the way I like it". Life guards arrogant, pissing around during training and blowing the whistle way to loud. No swim slots available most the week, needs a new system for all holiday makers to be able to go in.

Burnham on sea haven ,accommodation not up to standard, swimming pool not enuff time and dirty and staff are rude when telling you to get out pool 15 mins to get changed when you have children with special needs is not long enuff ,the entertainment for kids is not long enuff its more for adults ,if thats what they want the park to be adults only then change it but i thought was family hoilday park and they give you 14 session to book before you get there which is for a family of 6 2 sessions and for 7day hoilday not enuff no internet in carvans which when weather is bad kids can be playin on there tablets ,also broken go karts place in the kids play area which is dangerous, there was also glass on floor in the arcades and there shouldnt be club house not cleaned from show night before overall a disgusting place to take your family

We rented a caravan on glastonbury way for seven days from 27/06/2016. Although we only booked a 2 bed de luxe we were offered a three bed which was very clean and everything worked.The entertainment was good and on sat evening there was also a karaoke evening in the dining area. We thought that the food was expensive, and for that reason we had our main meals at weatherspoons on the promenade, otherwise it was all good. It was cold at night and we were unable to turn on the central heating, so we managed with an extra blanket on the bed. We also liked having tv in all the rooms.

Burnham on Sea itself is a lovely little seaside town with good restaurants and shops. The caravan park is a short walk from the sandy beach and the grounds of the park are well kept. Unfortunately, we were disappointed with the everything else! Our caravan was grubby, particularly the kitchen area, bedding didn't smell fresh and our shower was broken. Even the windows were dirty. We only stayed 3 nights so just made the best of it, but it cost £315 which was a lot of money for a dirty caravan. The indoor pool was disgustingly dirty, the fishing lake was poorly stocked and the staff performing in the evening show appeared to be drunk. We waited ages to hire a bike which cost £8 to hire for just half an hour. Staff weren't bothered about opening up crazy golf, bungee trampoline, even though it was a weekend and the park was busy. The staff were vague. Did complain on our return to Head Office but have been fobbed off. Will not book again with Haven as they said they were disappointed with my complaints - well, not as disappointed as my family were!

me and my family went for a long weekend to haven in burnham on sea, the caravan we stayed in was perfect and had everything we needed. there was plenty or entertainment for our family which includes 3 children aged 6,1, 4months. the only thing I would improve would be the swimming changing area as many lockers need repairing, its needs more baby changing tables and just freshened up, to fit in with the rest of the improvements around the site.

we had a carvery in the mash and barrel and it was wonderful, the food and service were great.

the staff were excellent and very helpful :-)

fantastic holiday and were booking to go back for a week in the summer :-)

All I can say is ignore bad reveiws me my partner and two children went to burnham last september 2011 april 2012 and we are due to go back september 2012 we love this park clean tidy and the staff are very helpfull the people are lovely and well mannered my children love going to burnham there is lots to do and only a 5 minute walk into the town would reccomend any one to go here :-) and our caravans we have stayed in were lovely

walking distance to the town, super site, well mannered staff, really helpful.

have been 8 times in 16months def reccommend to friends and familes. book now for next year at great price. great for all ages.

have booked a further 4 breaks this year and started booking for next year. caravans are fab well equipped, and great vaule for money. flat and ideal for all concerned.

great food and mash and barrel, great vaule for money. although bar slightly expensive.

spar has everything you could need, in close prox to morrisons, lidl, aldi, tesco and asda.

some fantastic days out in the area, plenty to do and see. ask at reception and get bus timetable to local places.

excellent ice cream opposite morrsion!!! well worth it.

Just returned from a two week break at Holiday Resort Unity (Brean Park) our party consisted of 5 (3 adults 2 children) age range 4-62. The caravan was clean and lounge/kitchen area spacious. Bedrooms were small but beds were very comfortable and the caravan was one of the warmest I've stayed in. The red field is a prime location close to all the amenities but far enough not to be disturbed in the evening. The park was extremely well staffed by very helpful and friendly people and was well maintained dispite the seagulls and a few inconsiderate guests doing their best to spoil the cleanliness. The only downside was the cost of the theme park I heard another guest complaining about child wristbands and not being allowed on certain rides (query before you purchase!) there is an alternative method of tokens but these too can be costly. The beach is great but forget being able to paddle in the sea as the tide was never in!!! Recommend a visit to seaside of Weston Super Mare when you are here like stepping back in time and very good value for money