Newmans Holiday Homes www.newmansholidayhomes.com

Stayed in IC15 which was no pets, should have been inside for 16.00 but caravan was still being cleaned,when we entered the caravan we were annoyed that we had to clean the fridge which was disgusting the cutlery was still covered in grease, I rang and complained to newmans about the the cleaning we had to do we have photos of a cushion which looks like it's been chewed by a dog food deposits under cushions stained mattress and the list goes on the pictures on newmans website must have been taken years ago don't go there.

The shower had no lights working the fan was not working again contacted newmans the emergency number over the weekend was useless we left a message no one called us back until Monday eventually told we needed an electrician. Friday was the soonest he could get there.im sorry but this is not what we paid for you need to take up to date pictures of the caravan people will be using not what they looked like years ago... the light which was hanging from ceiling in the bathroom was dangerous this should have been sorted before anyone was aloud near that caravan.

Newmans were worse than useless.

Terrible.

Would give 0 but not able. We booked a caravan last minute through newmans for Devon cliffs and recieved a moldy, dusty, dirty, run down caravan, they will only give us a partial refund of 15% because we didn’t want to wait around while on our holiday for them to re clean (even though they assured me it had been cleaned and checked when I first spoke to them) and to replace the mattress’s and microwave. I’m sure some caravans are lovely as they are privately owned but don’t trust newmans as they clearly don’t keep an eye on what they are managing and will let anything be rented out. Our caravan had black mold, other peoples dirty socks, eye drops (my 1 year old found on the floor as we walked in), dark brown stains, and a rusty microwave. Plus it stank of mold and dust. There was Broken furniture, broken curtains, nicotine stains, dodgey windows and just overall not what you would pay to stay in.

Just got home from devon cliffs where we spent a really lovely week in a newmans holiday home . had a fron row van . sea view was stunning ( Cedars 9 van ) the van was immaculate and spotless . newmans customer service was great . big shout out to the team for making our holiday so special , will def be booking again with them

Caravan was extremely filthy and in a poor condition, lack of apology and then stopped replying. Would not recommend this company and will not be using again! Book direct with the caravan park where they put customer satisfaction first.

I have just returned from our Devon Cliffs holiday, I started holidaying with Newman’s in 2003 and have returned to Devon Cliffs a good 8 - 10 times since, always booked with Newman’s and find them so professional, the caravans or lodges I’ve always had have always been faultless, I would never book with Haven as with Newman’s you know exactly what caravan or lodge you are getting and you also choose the location on the park. I’ve been reading some reviews and I must say, that I’m very shocked at some, as I have always received a faultless service with everything.

Thank you Newman’s I’m looking for the next holiday already.

As soon as we pulled up to our caravan at Devon Cliffs we had a sinking feeling compared to all the other caravans it was all rusty. It didn’t get any better when we got inside. I understand it was an old caravan but it was filthy. The cushions all had stains on them as did the seats. There was mould round the windows and on the curtains and the smell was terrible. The fridge was yellow inside and most of the mugs were all stained and cracked. It was a caravan that took dogs so didn’t expect perfection but there was dog hair and human hair everywhere. There was a seal on the toilet to say it had been cleaned but it was still all stained. We phoned Newman's straight away but they didn’t want to know said all they could do was send someone out to hoover the seats. It was so bad we couldn’t stay in it so we had to pay for another caravan rather than go home. PLEASE DO NOT USE THIS COMPANY.

Do not book through this company So let’s begin we were sent a code to get keys(wrong code) great start. Finally got in to the caravan which we cleaned ourselves for 2 hours. The toilet seats were both broke- burn on the table holes in net curtains and black mould on every curtain. We left 2 days early and got a call to say they weren’t going to refund our £50 because of the burn on the burn on table which was already there. Well Newman’s holidays you are a joke of a company!!!!

We arrived at Ladram Bay which we booked through Newmans, firstly we would warn anybody thinking of booking through this shambles of a company NOT to do it.

We arrived beginning of July this year, we could not believe what we were seeing when we walked into the caravan, it was absolute filthy, with no exaggeration no body had been into clean, we spent two hours cleaning with disinfectant to make us feel safe staying there, as when we rang the emergency number the person we spoke to insisted it had been cleaned and there was no other caravan available and there was no one available to come out and clean. The bedroom stank because the carpets through out the caravan were filthy. When we went into one of the toilets it had a toilet and brush holder that was full of feacus.......On our return home we wrote a detailed letter of complaint which we sent by recorded delivery, still to thus day we haven't had any response or even an apology........So now we are writing this review to say to any one thinking of booking through this company.....DON'T

Ladram bay with Newman’s

We have always gone with Newman’s for years and enjoyed lots of holidays, this is the first time going to ladram bay and the last !!! first time I have not enjoyed holiday Mould covering the top of fridge having to keep bedroom curtains drawn at all times due to next door garden table placed right outside , noise all hrs of the night worst holiday we have ever had

My mother sadly had a stroke last week. She had a holiday booked with Newman’s for August and obviously can’t travel. At the time of contacting Newman’s we wasn’t sure if the outcome as Mam was under medication to keep blood pressure down to stoke another stroke, could say 3 words at best and also obviously memory loss. I spoke to someone who was what I can describe as the most unsympathetic, heartless and not will to listen person I have ever spoke too. She was totally not grasping the gravity of the situation as all I wanted to do at this point was cancel the holiday. All I had was a robot telling me we have to have an email from your Mam. I stated again that that’s impossible as Mam has had a stroke and all I had was “well that’s what’s required “ as if we hadn’t gone through enough.

Please avoid at all costs only interested in taking money!!!!. I advised her I would make a complaint but she really wasn’t bothered.

Thankfully Mam is getting slightly better day by day.