Pontins, Hemsby

pontins at hemsby is no longer open is been closed down for ages

This was brilliant.

Childrens entertainment top class.

Had some great holidays here, shame Pontins sold this amazing site.

we have been going to the Pontins elvis week for 3 years now, and have had a very nice time, yes it could have done with a make over but found it clean,this year it has moved to seacroft just over the road,hope its as good or better.

After going to Pontins in Hemsby for Christmas for the last 21 years I have just found out that it has closed it door for the last time today. My daughter and the children of my frends have spent all their christmas here. The only bad thing about Christmas at Hembsy was the change in the law that recently happened. This meant there were only a few things to do on Christmas day itself, but apart from this I would like to thank all the staff from the Bluecoats to the cleaning staff who made my time spent at the camp as the best times I have every had. I will miss seeing some of them as they have been there as long as I have been going. So to all the staff Good Luck for the future.

Well what can I say !! After reading the reviews we almost canceled, but decided to brave it. BIG MISTAKE. On arrival we queued for over an hour in a very disorganized reception, in fairness, the staff were working as fast as they could, it comes down to mis-management.We opened the door of our budget accommodation with great trepidation, it was clean, but so old and tatty, I could see into the rooms opposite, there was no privacy at all.Did not sleep the first night at all, the bed settee was the worst I have ever known, we nipped to Argos the next day and bought a blow up bed.The only facilities we used was the playground for my son, and the arcade. The swimming was closed most of the week, disappointment as families were waiting outside and no one told us what was going on or when it would be open. The entertainment was fantastic by night 5, the couple below argued and threw stuff around the room from 10pm - 1 am, and then at 2.45 am the families that had 2 adjoining chalets along side us, began arguing, shouting, and slamming doors even though some one came along and said they were calling security, and this went on for a couple more of hours. My 7 year old was attacked in the playground by half a dozen kids including a couple of 12 year olds, they threw stones and bricks at him while adults stood by and watched, he was covered in bruises including his face, he was totally petrified, to those that stood and watched, I hope you are ashamed of yourselves if you are reading this, be warned, it may happen to your kids one day. They then chased him back to our chalet sobbing his heart out.

Never again wouldn't recommend Pontins at Hemsby its not very nice! We only managed 3 days and left. It was awful

Staff try to do a good job. The chalet was filthy, mould on tiles in bathroom and shower curtain. Not hoovered, kitchen sink brown, beds springs coming, I would not recommend the fun room it smells, pontins agree that the carpet needs replacing.

Been to Hemsby for the last 3 years, this year I noticed a lot of the chalets have been painted inside an out.

We always have a Club chalet and don't have a problem, we pay £60 for a week as there always seem to be excellent offers on in low season.

The entertainment is always excellent, my little one loves the characters and the party games.

Once you book in you are given a discount voucher booklet to use on drinks, food, toys and items from the shop this saves quite a bit of money.

If you fancy a Chinese there is a excellent one 100yds down the road.

We find the chalets clean and tidy, and lots of linen and towels are provided.

The shop was well stocked for everyday need. the drinks in the bar were not overpriced like many campsites. The evening entertainment was rubbish !! The bar area smelt. The chalet had to be cleaned by me as the worktops, bathroom and crockery were filthy. The floors looked as if they hadn't seen a mop for months. I was very disappointed with the state of the chalet as on first approach the site looked very good.

A good thing was that it was only a 1.5 hours drive from Mid Suffolk. However the chalet smelt, the chalet was very grubby, the sofa bed was filthy and very uncomfortable and stank, the carpet was heavily worn and stained, there were cigarette burns on the bathroom floor, the main restaurant was too dimly lit, the food was bad and the service was very slow. I would not recommend.