Holiday Extras - www.holidayextras.com

I chose MBW as I have used them before and had good service. All went well and I called MBW when I had collected my bag at Terminal 3. I was in good time and delighted when they told me my car was already in the car park. I was able to collect the car as soon as I reached the desk on the 4th floor and drove away. There was a bit of a queue to get out of the car park and I was surprised to be asked to pay an additional charge to leave the car park. I used my credit card to make a contactless payment thinking I was paying about £7; annoying but not a disaster. Looking at my credit card app this morning I have a pending payment to T3 Short Stay for £39. Not happy at all!

Straight forward and everything was organised, prior to our arrival. Drop off and pick up great

The car park is close to the airport terminal as promised. The barrier opened for entry and exit using number plate recognition, no need to collect a ticket.

Spaces were a suitable size.

really glad to have booked the lounge at Heathrow. It gets really busy so book ahead otherwise you're unlikely to get in. Good choice of food and drink and the wifi was good. Staff quite welcoming - could be better!

Good room, easy to find and park, car park sizes good, i drive a pick up! Staff very helpful and willing to help go the extra mile, add in good food and service when eating, fast check out for a early morning start.

This was our 2nd experience of drop & go and we will definitely be returning to the service. From passing through the number recognition barrier to collecting our key on return couldn’t have been easier.