Manchester, Day by Day Parking

I used day by day meet and greet at Manchester airport and cannot recommend them highly enough. Very easy to use, great communicators, arrived promptly on time both going out and returning. Instructions on where to go and what to do were very clear. They even washed my car before returning it! I was worried when it asked for a cash payment on drop off but I needn’t have been they were perfectly professional, easy to use and very reasonably priced. We will use them again and recommend them highly.

We've been using this company for years now & always been Fantastic but tonight went totally out of their way for us.

We phoned to be picked up after collecting our luggage then headed for pick up point only to realise we'd left a case!! Phoned & explained they said to ring when found it - called us a couple of times to check on us then eventually parked our car up asking us to call when ready.

When we did 25 minutes later a driver came out in his own car to give us our keys & also even offered to load our cases in the car! You're absolutely stars - totally saved the day for us & all this at 12.30 in the morning.

Thank you so much, not only very easy to book online but outstanding Customer Service ????

No real issues with the service itself "Day by Day parking" at Manchester T2; polite staff and were there when they were meant to be. BUT at Mcr airport the drop off and pick up zones are very tightly controlled time wise so the car gets 5 minutes and no more for £5, then 10 minutes for £6 but after that it shoots up. So if you have a long journey to the airport (we have) it is impossible to be exact to that degree of precision with the arrival time. We had arranged 6:30am but were 10 minutes early so had to drive round and round the network of roads round the airport to kill time. Then of course the driver is dashing to get away with our car once we have got our bags out so no paperwork done except getting me to sign something very hastily and certainly no external checks were done while we were there.

Then on our return they had asked for flight arrival time and told us to ring them after we had our bags, which we did, then waited in the pick up zone. Our car was brought to us very quickly and the driver also left very quickly so you have little time to examine the car or the mileage! He gave us a token to use to get out but when we put it in the barrier exit we were charged £6, which means the car had been on terminal for more than 5 minutes...so no wonder he arrived so quickly.

But the oddest thing is the payment system. Yes it's actually relatively cheap, even with the £11 of airport drop off/pick up fees however they have no online or even phone payment system; you literally have to take cash to the airport! So I handed over £75 and didn't actually get a receipt! He said the paperwork would all be in the car on our return, which it basically was.

We won't be using them again mainly because of the stress of the timing issue and the potential to rack up a huge amount in on airport overstay charges if anything goes wrong, but maybe if you live nearby and are happy carrying bundles of cash and handing them over at the terminal, it's probably OK.

Booked online. Highly recommended.

On departure a guy was waiting, checked car over and very professional.

On return, a guy was waiting. Allowed us to check car and it was perfect.

People complaining has me puzzled - you've got to message them just before you arrive and only message when you've got your bags. It's not hard....easier than ManAir official parking. As for damage to vehicle, we had none and I doubt they'd damage it on purpose...they rely on customers cars for their business ! I'm not saying people are lying - but I find it really hard to believe so many !

Highly recommended - so much so we've just booked again hence this review.

Thanks once again.

DO NOT USE

Tried to book online as this company have taken over a reliable one we used to use. No confirmation sent. Spoke to someone over phone who said website issues, try again tomorrow, I asked about availability and was told it should be fine to book just a website problem. Tried twice more with no joy over the next couple of days. Phoned the number advertised and advised try once more and if still having problems a booking would be taken over the phone the next morning. I ended up doing that. I was then called the day before I was meant to drop off the car to cancel because they had manually overbooked- no advice on what to do with my car for a week! Just told the people taking the bookings hasn’t checked with the manager. Ridiculous. To top it off, I’ve now looked on my phone bill and the 3 calls to them to actually speak to them about booking have cost me £5 in total!!!

I booked this through Looking4Parking.com. Drop off and collection went smoothly, but the driver who returned our car went away without asking me to sign for it. I soon realised why - the car had covered 56 miles whilst in their "care",and was covered in a thin film of greasy dust - not what you would expect if it had been kept under cover - not tom ention the bird droppings.... I had had the car When I complained to Looking4Parking they said it wasn;t their responsibility, and to contact daybydayparking direct, which I did, only to be met with totally inadequate excuses and a shocking level of rudeness. I am taking them to court - avoid this company at all cost!

This appears to be an ongoing problem with this company. Car returned late at night in dark parking area, driver disappearing immediately. Quick check round & couldn't see any damage. Noticed damage, in daylight, next morning. Spent 6 days trying to talk to anyone sensible only to be told that I had left it too long to report the damage (the notes on previous calls had been lost).

The company then denied responsibility and said that damage could not have occurred as they only drive to/from airport and park!

The booking was made through looking4Parking & they are less than helpful.

My advice is DO NOT USE THIS COMPANY unless you have an old beaten up car and don't mind a few extra battle scars.

The reviews on looking4parking gave the company over 90% satisfaction rating The review centre was 65% - I know who I believe.

Booked with this company but regretting it now. Had my car delivered to me at Manchester Airport in November. Was returned with a large scratch above the rear wheel arch. Not there before as we did a full vehicle inspection with the pick up driver prior to departure. This was all signed for. Oh my how difficult is it to get to speak to the manager? Been passed from pillar to post trying to get some resolution. Endless promises to ‘ring us back today’ never transpires. My advice is don’t use them. It’s all ok until something goes wrong then they are a nightmare.

After returning home from our trip myself and my partner had to wait in the cold for an hour for my car. We were waiting for day by day parking at Manchester airport. On receiving my luggage I called the number provided and expressed we wanted our car to come. I was told our car was outside. Ten minutes later I phoned the company again to ask where my car is and the boy on the phone told me there was traffic on the ramp and should be 5 minutes. Ten minutes later I called the number again and asked where my car was. The boy on the phone expressed it was his first day and that he would check where my car was. He never rang back. Ten minutes later my partner called and asked for the address so that we could get a taxi to the place and pick our car up! The boy once again said it would be 5 minutes. 15 minutes later we rang the company no answer. Rang again to which the boy put the phone down on us. We finally spoke to him and told him we were discusted with the service we had received to which he put the phone down. After an hour the manager arrived with our car and said there was deadlock traffic ( it was 5:00am) he apologised to which we said it was not good enough. He never gave us any paper work or signed anything! I rang to speak to the manager again a few days later who was rude on the phone and said "I remember you, you were the girl who was crying" as if it was a joke. He told me to write to the boss who turns out to be his son. I did this and two weeks later still do not have a reply! Never use this company they put such a dampener on our holiday, were rude, unprofessional and definitely not worth spending any of your money on!!!!