Go Rentals New Zealand - www.gorentals.co.nz

Go Rentals New Zealand - www.gorentals.co.nz

User reviews
2.2

Customer Service

4.4

Value For Money

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Go Rentals New Zealand - www.gorentals.co.nz

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Go Rentals New Zealand - www.gorentals.co.nz
4.37 201 user reviews
571%
417%
31%
21%
110%
2.2

Customer Service

4.4

Value For Money

User Reviews

Puneetsamant
5

Value For Money

Good

Very convenient. Always helpful. Ring them before book the vehicle from other website.

1
gorentalsNZ

That's wonderful to hear, thanks for your review! We hope you enjoyed your trip with us and look forward to travelling with you again next time!

ItsFlash
3

Value For Money

Appalling Service

Absolutely poor customer service at the Auckland City branch and reservation staff member Shy who gave us a quote and then charged us 6x the quote he/she gave us originally. Shy said she/he had quoted us the incorrect price...so that’s our fault how? Mediocre and gives the impression that he/she (Shy) is out of their depth and has zero courtesy or customer service skills or empathy to kindly help others.

JNixSamani
5

Value For Money

Absolutely Amazing Staff And Vehicles

Absolutely first class quality customer service at the branches as well as on the phone when I called to extend my hire.

GO rentals made everything easy, simple and stress free which made our holiday away that much more enjoyable and memorable. Vehicle we rented was a extremely comfortable, great looking and fantastic to drive. Thank you so much GO Rentals you guys Rock!!!

Barnv
5

Value For Money

Awesome Service & Wonderful To Deal With.

Go rentals is an efficient, friendly company to deal with. They have clean, modern, reliable cars @ very competitive prices. Their service is awesome.

Cars123
5

Value For Money

Best Car Rental Company

The whole process was so easy from selecting the right car on their website to arriving at the depo to pick the car up. The car was ready and waiting for us.

The staff were both friendly and very helpful.

I chose the Toyota C-HR it’s was only a year old with 30.000 kms on the clock. It was in perfect condition inside and out. It drove so smoothly and was super comfortable. I loved the car so much that I’m going to buy one.

When it came to dropping the car back it was after hours so we where told to park the car on the lot and put the keys in the drop box. Too easy!

Now I’ve hired from Go Rentals I would never use anyother car hire company!

Conrod98
5

Value For Money

Best Value

No nonsense deal, great value, you are dealing with lovely people and the tech behind it is great = phone app and great communication via email. These are the go to rental car people. I use these guys whenever we travel and I have never been disappointed.

lynharper
5

Value For Money

Best Service Ever.

What a wonderful and easy experience we had with GoRentals. After hours service was amazing. Everything went smoothly. Great car, presented in top condition. We would recommend this service to friends and family travelling in the future.

Well done GoRentals.

Very satisfied customers. :)

GraemeSinclair
5

Value For Money

Ease Of Service

Straight forward booking procedures and prompt pick up and car delivery.

Vehicle was as expected and drove well.

Key drop off at airport.

GoRentalsSucks
1

Value For Money

Disgusting

This company will charge you a 10% cancellation fee during Covid-19 when we have no other option as New Zealand is in lockdown and we simply CANNOT travel. 

I manage a car rental company in Australia and we have cancelled all bookings without fee as it is beyond the customer's control.

Thank you for my "future credit" but seriously, have a think about the loss of customer's you will experience due to this absolute greed.

1
gorentalsNZ

Hi there,

Thanks so much for your feedback and apologies for the delay in coming back to you. A member of our senior management team would love the opportunity to talk to you about your experience. If you could please provide us with your booking number, we’ll have someone reach out to you.

Many thanks,

GO Rentals team

Australiantravellerretired
4

Value For Money

Gps

GPS was not updated Our own GPS we took over was more helpful Staff and service were great

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Q&A

Butlers16

Hello , we are comimg to Nz in August and hiring a car from Auckland for 10 days , then heading to the South Island for 2 weeks is it best to take the car on the ferry , and continue with the one car or hire a different one on the South Island?

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