
AFerryFreight - www.aferryfreight.co.uk
Cleanliness
Customer Service
Quality of food /drink available
AFerryFreight - www.aferryfreight.co.uk

User Reviews
Customer Service
Value For Money
Very Useful Service - Saved Me Quite A Bit.
So, this review is about the aferryfreight internet service, not the actual ferry journey that I booked for my 7.5t removals truck.
As a one-off event I booked this freight trip from Dover to Calais and return after I realised that I could not book it through my usual website (Ferrycheap.com). I was a bit shocked how much of a difference this trip was to a motorhome on the other website (about £90 vs £290) which I though was similar in size and weight. Anyway, I inquired with the ferry operator directly and received a quote which was some £40 higher than the price I paid on aferryfreight. So, in the end it was an easy saving and booking. The communications/e-mails were straightforward and the journey smooth without any problems.
In the end, I can recommend this service.
Freight Trip From Newhaven
Very good journey. Nice and friendly staff. Acceptable price.
The Ferry needs a little bit of TLC but not dirty.
Always again
Thanks
Eyup
Customer Service
Cleanliness
Quality of food /drink available
Value For Money
Satisfaction With Dfds
Top Service,Friendly Stuff, Cheepest prices ,Food is good, Highly recommend!
Customer Service
Cleanliness
Quality of food /drink available
Value For Money
Top Service
The only thing I missed was the adress in Rotterdam Habour, tha Habour is so enormous to find out, pls adresse in the order confirmation
On board food and service exellent
Customer Service
Cleanliness
Value For Money
Efficient, Professional And Friendly Service
From start to finish nothing was too much trouble. We requested an estimated cost for getting our transit and trailer over to the Isle of Wight...once dates were confirmed and exact measurements requested (to the inch!) more money was saved.....on the day of travel we were ready to leave earlier than expected, after a quick call to customer services it was confirmed within minutes that we could travel on the next ferry - no hassle whatsoever - this also happened on the return journey and again dealt with problem free! I wouldn'nt hesitate to recommend A Ferry Freight they would always be our first port of call!
Customer Service
Value For Money
Extremely Helpful Service
I was given the job of getting 8 vans unaccompanied from Jersey to Portsmouth. As I had never dealt with anything like this before I needed all the help I could get and that was certainly what I got!! The lady I dealt with was very friendly yet professional and nothing was too much trouble. I would like to thank her for her help when there was a problem with the payment over the bank holiday weekend and would definately recommend dealing with A Ferry Freight. Thank you
Customer Service
Cleanliness
Quality of food /drink available
Value For Money
Let Down By Moby Ferries
The booking part of the experience was the easy part, although because I booked for freight and was using a truck we didn't receive the confirmation immediately.The customer service at aferry was very helpful and friendly, there was one little hiccup at payment as they took the euro amount in sterling the first time so they had to take the full amount(about 600 euros) a second time. I received all the details via e-mail and thought that would be all I needed to travel. But when we got to the ferry port in Italy, we discovered that we needed to go to the actual ferry line (i.d Moby ferry) to get the tickets. It took about 40 minutes of waiting and searching because Moby didn't seem to have any knowledge of the reservation. Fortunately they checked their e-mails and found the booking from aferry,as they asked what goods we transported I said it was perishable and that the truck would need to be plugged in on board. No problem just ask on board they said. And we did but then the staff told us that it was strictly impossible since the power on board didn't match the voltage requested for our truck and they didn't have any way to make it work (or any will to help even). So we had a really worried night no knowing if our shipment would make it to Sardinia or not. As it turned out everything survived but we would have really appreciated if a-ferry had squared things away with the company and with us prior to departure.
Efficace!!
répondent à la demande, dans les temps .. bon accompagnement, a décommander
Customer Service
Cleanliness
Quality of food /drink available
Value For Money
Quick, Cheapest, Simple!
Luton van from UK to South of France. FF made a new and challenging event straightforward. Having some to check things out against was a great help. Couldn't ask for anyhing more.
Customer Service
Cleanliness
Quality of food /drink available
Value For Money
Top Class All The Way
Thanks for a first class service on a budget price .Nothing was two much trouble. Staff always happy to help at any time , Even out of hours.
They seem to speak the language no matter were you are traveling.
The advice they give you is fantastic, A great help .If your unsure of all the travel details , Just ask them and they will help to put you in the right direction every time.Both myself and my company will use them again .
That is the best accolade you can find . Just ask for ANA she all ways be their for you.
Q&A
There are no questions yet.