Airbnb - www.airbnb.co.uk

I want visit Bulgaria so I made a booking with Air bnb Bulgaria. I am a Air bnb Bulgaria guest of nine years standing. Rewrite computer software to match Booking for ease of reference, consumer friendly tone, modern and easy and quick access to my account and trips. Easy access to cancellations and refunds must be quick and easy. The whole software program needs to be upgraded. ID Verification procedures are not necessary as the guest furnishes credit card information and trust is implicit. The host could ask the guest to provide passport details on arrival if necessary. Guests will not upload government ID easily as there is a huge security risk. As a result hosts are losing bookings every day. Besides being extremely consumer unfriendly to demand ID Verification to secure a booking the procedure violates the human rights of the guest in respect of respect and dignity and should be abandoned immediately!

Tried to book a cabin in Ireland. Logged in,filled in all payment details etc Nothing happened. I remember the same thing happening about 3 years ago when i tried to book accommodation. I went to booking instead, never had a problem with them. The only trouble is airbnb have more choice of less expensive properties.

OMG 4 complaints and none responded to !

no sleep in days as 16+ in stag do in house next door.

Customer service rubbish even when their own rules broken.

No care.

Appalling

The prices they show in the listings are exclusive of service charge, cleaning fee, and all other miscellaneous fees. They should include everything in the price so that bookers will not be surprised with the total cost when the other fees are calculated at the end already.

Airbnb has good listings though.

Airbnb has always been very sneaky with its cancellations policy, but lately I am getting the impression they are being deliberately ambiguous in their wording so they can charge people the service fee when they expect to be able to cancel for free. Said wording changes once you book, and only then does it reveal you're not getting your service fee back whereas before it implies you get everything back. By comparison, booking's free cancellation policy is entirely clear and has never failed me.

Conveniently, in most cases, cheaper than in hotels. Sometimes the pictures are not really true

I always check Airbnb as often you can get better accommodation cheaper. Their accommodation covers most of the world. I used them in Japan and Australia and can't recommend them enough.

If you want £25 credit Copy and past this web address: https://abnb.me/e/GHbtZ8xq4N

I find it hard to book using Airbnb website. I've tried a couple of times but both failed.

My wife and I own a holiday villa near the Sierra Calderona mountains in Spain, which we let through Airnb.

Up until recently we would have given Airnb 5/5, but our experience 3 weeks ago with a recently married middle aged couple from England

has changed that.

When they booked they tried to get us to cancel someone elses booking so they could stay a 2nd week!

They shouted abuse at each other the whole time they were here!

They were extremely noisy and broke the frame one one of our single beds!

They left all their rubish piled up in the corner of the kitchen!

They left the inside of the oven absolutely filthy!

They took 2 of our nice 'Valencia' china mugs with them!

I went onto the Airnb 'Help' page to try and get help, what a waste of time, the links just take you from one unhelpful page to another until you end up back where you started, absolutely useless.

There is just no where to report damage by guests on their website and no way of blocking people you do not want to stay again.

Airnb are also constantly trying to get hosts to reduce their prices, to a point where there is no profit left.

So from us they now just scrape a 3/5

Next season we will be using someone else.

Took a short break in Kerry and went to Dingle instead of the Ring of Kerry. We explored the Dingle peninsular the awesome Connor Pass with mount Brendan the scenic Slea Head drive taking in Ventry and the Blasket Islands there were plenty of photo oppoturnities, We stayed at the Clooshmore B/B just outside Dingle had a marvelous stay in a spacacious room with en-suit bathroom and with amazing views of Dingle bay, a peaceful retreat with plenty of parking and the wonderful owner who makes a great breakfast looks after you and gives all info on what one could see and places to eat a memorable stay