Strasbourg, Le Loft 13

Strasbourg, Le Loft 13

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Strasbourg, Le Loft 13

Strasbourg, Le Loft 13
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AlexGazza

Poor Management

Amazing location and charming ambience but unfortunately very poor management. It's a true pity that a place with such potential is so poorly managed. The coziness of the place was completely spoiled by the event held in the evening by the owners. In fact the 60-something guests invited to the event used our bathroom that we knew had to be shared with just one room. The owner was so taken by following the event that never came to check what was happening in the rooms area. As a result we had to share our bathroom with the guests of the event. For breakfast, apart from the first morning, we were left with just a thermos of coffee and a quarter pitch of cold milk with no one around to warm the milk or to prepare an espresso. Cleaning-wise there is room for improvement. Warm water was scarce at night to take a decent shower. Overall definitely not good value for money.

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