HF Holidays www.hfholidays.co.uk

Don’t go on this trip unless you enjoy spending most of your time in a minibus. One day we travelled for 12 hours, not reaching our hotel until 8.40 and then eating our evening meal at 9.30pm. The hotels were of a very high standard but there was no time to enjoy them as we’d be off again the following morning. Not much walking on what was supposed to be a walking holiday. In fact, we were just bussed vast distances from one tourist trap to another.

I really enjoyed my short holiday in Scotland.

I would like to say a big thank you for all Altshellach's staff.

Thank you hfholidays.

We have been on HF Holiday trips about 10 times. This trip was miserable mainly due to the hotel they used which also catered to large Asian tour groups; 5 to 6 tour buses a night for one night stays. The food was medicore at best, the rooms run down, often no hot water and management that was overwhelmed and of no help. At our last session where our group evaluated the trip the consensus including the tour leaders was the hotel, and food was terrible. The hiking was average and no more dramatic then the Alps.

The worst thing was HF Holidays response when we returned home and wrote letters concerning our trip. We basically received a form letter thanking us for our response and indicating they would look into the matter. HF was aware of the problems and the information on their web site misrepresented the hotel, amenities and walking in the area. One day was organized by a third party and was a Disney type of experience. HF has expanded greatly these past few years and no longer provides the service they once did. The trips in the UK have been better but be careful of ones on the continent.

This was our first walking holiday with HF and my wife and I were very impressed. Hotel Molleier in Selva was a wonderful place to stay. The staff were helpful and had a great sense of humour. The meals were exceptional. Our guides were very professional and each evening the walks were explained. They made certain to look out for the group needs and cater for individuals in the group who had special needs. The walks were exception with spectacular scenary and each day bought a different vista to appreciate. One one of our walks one of our group suffered with altitude sickness and I was impressed to see how much care was taken for the individuals health and safety. Overall while it was expensive when taking into consideration the costs of flights from Australia we both thought that it was well worth the money and we would definitely recommend this trip to our friends and family. Our only difficulty was in making contact with HF via the Internet. It was only when we found a local agent did the information begin to flow in a timely fashion.

Mountainous country, very good walking area with excellent views etc, except for areas of over developed coastline with many half built hotels etc. These not otherwise a problem as not included in the walking. Leadership very good, quick to deal with any problems. Knowledgeable and well organised. Valuable experiences within the walking. Eg. 2 hour boat trip with knowledgeable National Park guide, Visit to monastery.

Hotel very good, big hotel complex being constructed next door but didn't present any real problem. Hotel grounds very well laid out and very attractive. Hotel staff friendly but professional, Food very good, all meals buffet style with plenty of choice.

Useful discussion of the next day's walks each evening and interesting additional evening events

Overall this is an excellent holiday as usual with HF in our experience. We did have cause to be a bit anxious about the admin. before departure. There were hints of office staff being too casual. This should be investigated asap. People must have confidence in the office staff at all cost.

So, well done HF, we look forward to the next trip.

Sadly I'll never be able to review an HF Holiday. My 80 year old mother and I had a special trip booked through HF, paid in full months ago, only to hear from them this week that we were being 'bumped' for a larger group booking at the same venue.

Proceed with caution. This is a company that cares only about money, not their customer.

I have just returned from Derwent Bank, H.F. holiday house. I can highly recommened the total package of guided Walking, For the ones that have not been with H.F. There are 3 level walks, The week of 21/5.2014/ There were 3 excellent leaders, One female who, was confident highly skilled, had a lot of patience, Nothing was too much trouble for her.. she was very good and gave the guided walking group, Pictures, by demonstrated on a projector the briefing of the walk for the next day.

This gave a huge insight into the walks, John was a great but did not have a walk lead by him,

The House is run by a Spanish manager, His wife is very helpful. The food is delicious. The "Help your self" packed lunch has a great choice, Sandwiches fresh, of your choice, has many as you wish to eat!!!

The down side to the house, If I have to say, Do not go for the top floor rooms by choice. they are very tasteful,It is the stair case which is narrow and curved, with all your belongings, it is not the best to be repeatingly going up and down in the house,

The holidays I have been on have been well organised and well thought-out, but how do they justify the huge single supplements?

They offer to find a fellow traveller to share, but if they can't the option is to pay the supplement or lose your deposit. It puts some of the holidays I would like out of reach.

The supplements seem to bear no relation to reality. I recently looked up a trip to Canada - the single supplement for 12 days was a whopping £627, that's more than £50 a day.

Yet when I looked up rates on the hotels that HF use, not one of them charged a single supplement.

I did call HF to ask and was told that it was to cover lost profit on such items as the bar - do they really expect their guests to neck £50 worth of booze a night? Or indeed that a couple will spend £100 a day in a hotel on top of the accommodation and meals they have already paid for?

It's such a shame, because for couples, they are good holidays. It seems that since my husband died, I have to get used to being told in all sorts of ways, you're not wanted on voyage.

Monk coniston 5 days Monday to Friday pleased to see that the easy walking was a good length easy walkers like a good walk they just don't like to climb as they get older. Guides very good on all walkes

A member of the team led our 4 day holiday which was busy - singing after breakfast then out walking until tea time followed by singing either before dinner or after. On the last evening we sang 4 of the songs we had learned to the rest of those staying in the house. We sang in villages churches and chapels, by rivers and in fields. We had of course all the benefits of the HF breakfasts, terrific packed lunches and superb dinners. We were a group of 16 several of whom had been on his previous Singing and Walking holiday. It was a very enjoyable break and a successful new venture of HFLeisure Activity Holiday.