Solitair Singles Holidays www.solitairhols.co.uk

I’ve just rang Go Singles to ask if they were once called Solitaire, after a couple of tricky conversations, we got cut off, and it wasn’t me who did that.

I rang agin and got a different lady who when I asked her if the Go Singles company was once Solitaire , she assured me it certainly was not.

Having done some more research, Go Singles is what was Solitaire, so fibber Miss Lady at Go Singles

Needless to say I won’t be booking with you.

Why not be honest !

If you like your holiday cancelled a few days before going with an underfunded refund arriving too late to book another holiday, and then when you complain the director, actually hangs up on you please book with them.

Truly hideous company with hideous staff.

Also note Go singles is the same company. 

Save yourself a lot of stress and try another company. I had my holiday cancelled and no matter what I do they have not yet paid me my refund of £1300 and it’s now 3 weeks later. They ignore emails and you can’t get through on the phone. This is totally unacceptable . I will be taking legal action. I suggest anyone else in the same situation to do the same.

Received email today 11/09/19 to be advised due to not enough people the Gulet and hotel trip 23/09/19 I had. Booked earlier this year 01/03/19 has been cancelled... No alternatives offered as was advised everything else is fully booked until the end of October .. Person I spoke to said things are going to get better for the company as there is a legal case ongoing regarding a previous director...I have been advised they will be refunding full amount I paid in March. .. Clearly not including interest they accrued...and the Turkish visa I have just purchased....Am waiting fingers crossed for refund so I can book an alternative trip ... Last minute ...shame on you Solitaire I gave you the Benfit of doubt to deliver what I had paid for and ignored the bad reviews ..leopard doesn't change spots springs to mind .. Buyer beware

I am still fighting to get a refund, despite them cancelling my holiday in May, 3 days before I was due to fly out. Has anyone had any luck reporting them? This is clearly something to get footfall for your interests in Turkey (by taking clients money, mislead clients about the amount of people going, then cancelling at the last minute and offering Turkey as cancellation). They don't even pay for the hotels or flights, despite taking your money months in advance. Surely there are enough clients who have been treated this way by this company to warrant some form of investigation?

Please, for the sake of your Bank Account and your Sanity, never ever book a holiday with Solitair Holidays. Do NOT give them any money.

Hopefully this Soliair Holiday Review of their conduct will stop others being robbed.

Solitair Holidays advertise group holidays to popular locations for those travelling alone who would like to be part of group for excursions, day trips, dinners etc. We may be recently divorced or recently bereaved but find ourselves making holiday plans alone for many reasons.

Solitair Holidays exploit this market.

The number of people displayed as having booked on a holiday you are browsing is not true.

If you phone the office to enquire about numbers booked there will NOT be a mix of 8 men and 7 women travelling.

It will probably be only you. And maybe one other…..

They will then probably cancel your holiday a few days before you are due to travel - and they may or may not tell you!!

And guess what! They never did book those flights and they never did allocate you a room at that hotel. That’s why you could never get an itinerary or any details out of them.

And when they cancel on you, they won’t care about your pre-booked Airport parking costs, your Kennel costs or the 2 weeks annual leave you booked several months ago.

And then, naturally, you will want your money back since Solitair Holidays cancelled the holiday – not you.

That’s when the fun starts.

Endlessly emailing. Endlessly calling 0161 839 6697. Endlessly being fobbed off and ignored…..

Note, GoSinglesis another of their websites – spot the similarities!

Please Please Please do NOT hand any money over to Solitair Holidays or Go Singles.

They really do not care about you.

They just want your hard earned cash in their pockets!

I booked a holiday to Greece due in 12 days time. despite numerous phone calls, I could not get anyone to talk to me and I was unable to get any information about my trip, flight times, tickets etc.It appears to have been cancelled but I have had no notification. I have notified ATOL and am contacting Consumer Direct. This company cannot be relied upon.

I booked and paid in full on 3rd January 2019 for a cruise in Croatia on 8th June 2019.10 days before I was due to travel, they cancelled by email. Since then they have continually left their answerphone on and have failed to return messages or answer emails, so I am unable to get a refund so I can try and rebook something else. I called them just 2 weeks ago to chase my flight tickets and they must have known at that time they did not have enough people for the trip, but did not tell me, so I paid for a non refundable hotel at Gatwick because they said my tickets would be with me this week.I have now lost that money too. This company have been incompetent and unprofessional. Do not book with them

I booked this cruise through Solitaire as I wanted a group holiday. I did not meet anyone else who had booked with Solitaire for days as nobody on my dinner table had booked with them. I eventually met only 2 other people who had booked with them and they were as dissatisfied as myself, we said we would never book with them again, we might just as well have booked direct with the shipping company and saved ourselves some money. Solitaire is a complete rip off company, I don't know how it is still in business as there does not seem to be a single good review of them on this site. I have booked with other singles companies who have their own rep accompanying them on holiday and you are looked after properly after all that is what you pay extra for. How can this company Solitaire Holidays be able to advertise this as a group holiday? It is anything but and should be prosecuted under the trade descriptions act!

Don't do it

Havana fabulous place

Hotel in Varadero dirty, mouldy, no towels, ran out of food and wine

nowhere to sit, noisy like a 18-30 holiday, rep poor, receptions staff extremely rude. expensive found out that a couple who booked through Virgin travel paid half of what I paid.....don't book with Solitaire