Rochford Tyres - www.alloywheels.com

Ok this firm I have purchased from before and had no issues. So I thought let’s get another set of rims and tyres for my new Porsche.

I should’ve looked elsewhere.

Shocking service, being lied to about delivery, dispatch and shipment number. I just wanted honesty and integrity.

Receiving the rims to find they had been balanced then noticed my tracking was out on fitment so I had them balanced again (I only covered 2-3miles on them) and the balancing was shocking. To quote the chap, these weights have just been stuck on. Anyway after them being 2 weeks late and not fit for purpose I’ll never purchase from these guys again.

popped along to the showroom to talk about some new 20" wheels for my van, there was around 5 or 6 staff sitting around chatting some in the reception area others in the workshop and one customer vehicle.

We didn't even get a "hello" when I asked about if we could look upstairs the reception staff said "yeah it's open" and that was all the interaction we received.

We were there for around 20 minutes enough time to look at wheels and decide on the style we liked.

so returned downstairs to find all staff where now in the workshop and no one showing any interest in us we took our 20" £1500 sale to your competitors in Basildon.

Ordered 5 wheels, four turned up correctly, one completely different. Four weeks later and um still waiting for this to be resolved. When I ordered, I subsequently found the wheels at a cheaper price, but Rochford tyres told me not to buy from the cheaper company as they had a bad reputation. Wish I had now. I'd never recommended this company.

Took longer than expected with the delivery so i wasn't available to sign for these as i was aay with work by the time they arrived. Due to the nature of my job i was away for 3 weeks before i got back to the wheels and attempting to fit them. To my disgust i found out that the wheels advertised to fit my car, did not fit my car at all. They would only fit with 30mm spacers making the car illegal for road use due to excess tyre protruding from the arches.

I contacted the alloywheels.com to ask about a refund or replacement to which they said because i have had them over three weeks i could not return them or replace for something that does fit. Their answer was "how about we send you some spacers for free to resolve the problem"

Ultimately i was advised to sell them privately and come back to them and they will assist me in the sale of wheels that will fit. Chances of going back to this company ever are between slim and feck all!!

Buyers beware and i would advise to go elsewhere. Cut your losses and avoid at all costs!

Order placed on Saturday and told items would arrive on Tuesday 25 August 2015. I haven taken a day off work, waited in and made several phone calls and nothing has arrived.

Rockford Tyres state the items were collected yesterday at 3pm and the delivery company state my consignment was not there.

There has not been any typhoons, earthquakes or military conflicts between Rochford and Edinburgh and I totally sick of getting fobbed off.

Don't waste your money , go elsewhere and save any hassle.

I was obliged to buy my sons Citroen C1 as he needed a bigger car and I had given my Fiat 500 to my daughter. The C1 was fine, but looked rather plain so I decided to get some nice alloy wheels on it. The ordering process was easy on line and the wheels arrived within 48 hours. The C1 looks much the better for it.

Found what I wanted quickly on the website, ordered on finance with Interest free credit. A few days later the wheels arrived which were very well packaged. The quality of the Wolfrace wheels was very impressive and my car now look stunning again, really impressed thank you guys. Will be recommending this company to my friends and colleagues.

Ordered the wheels through ebay and received them 10 days later straight from the factory complete with fitting kit. At first I thought the wheels were the wrong offset as the box stated ET35 when the order was for ET50. My heart sank, but I should not have doubted these guys, the factory had machined the standard ET35s to ET50. The wheels are perfect and I am very pleased with the efficiency of how Rochford Tyres dealt with my order. If I need any more wheels I will check with these guys first! Thanks again, my MG6 looks stunning with these 20" Wolfrace Vermonts! Perfect fit!

Cheers

Good customer service and quick response. Helped with so that it was the right size of the tires. fast delivery and good packaging. Really pleased with wheels , suited to the car and improves the look.

Ordered Wednesday afternoon received 8 o'clock the next morning, extremely easy kit to fit just like changing a wheel,I've now got 235/45/17 BMW wheels on my Renault trafic which are a million times better than the steels.Don't bother trying to alter your alloys to fit like people say on Google just by the right kit first as last and forget about it, good price too,I'm well happy thanks.