Otticanet.com - www.otticanet.com

Otticanet.com - www.otticanet.com

User reviews
2.2

Customer Service

2.4

Quality of website

2.7

Value For Money

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Otticanet.com - www.otticanet.com

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Otticanet.com - www.otticanet.com
1.89 57 user reviews
518%
45%
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24%
172%
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2.2

Customer Service

2.4

Quality of website

2.7

Value For Money

User Reviews

mondoguitar
5

Customer Service

5

Quality of website

5

Value For Money

The Real Deal! Quick Shipping, Great Price, Authentic Frames

Otticanet made this Valentine's Day purchase quick and very easy. I knew the model of the sunglasses I wanted to get my wife. They were $550CAD at Sunglass Hut in Canada and $357CAD at Otticanet, plus a 15% off promo code. Ordered to get them by the 14th, they were here all the way from Italy in 4 business days. No customs fees, duty fees or GST. They took care of all that!

I was worried about ordering a fake pair, but so far after inspecting them, everything checks out. All the correct etchings, logos, measurements, and a finely engraved serial number on the right temple.

A+ service and would definitely buy again! Thanks for saving me $200!

laila86
1

Customer Service

1

Quality of website

1

Value For Money

Terrible Experience

These people are bad, no wonder, Italians, they operate like the mafia, they are after your money, no customer satisfaction, delivery delayed and 80$ in duty fees! was planing to buy from them, but after this terrible experience, never again, save your time, money and headache!

phutchison
1

Customer Service

2

Quality of website

1

Value For Money

Fake Oliver Peoples Glasses, Colour Completely Different To

Ordered Oliver People’s and they’re clearly fakes (I already own legit ones from my optometrist so know the difference)

Colour not even close to website.

Perception Lens quality is average but ok for the price.

SaddamHousin
1

Customer Service

3

Quality of website

4

Value For Money

Do Not Buy If You Are Planning For Return

STAY AWAY. do not buy from them if you planning for refund because you will get your money from them, and they will not reply to your emails. basically, they will say we process your refund, and let you think its on the way, and when you trying to ask them why its late, they will not answer your emails at all.

LawAbidingCitizen88
1

Customer Service

1

Quality of website

1

Value For Money

Buyers Beware

Please do not shop here. They’re a deplorable company. Staff are arrogant and unwilling to put aside ego in order to achieve desirable outcomes for paying customers. Learn from my mistakes and the mistakes of others here. Take your business elsewhere. That’s the safest thing you can do.

Guest
1

Customer Service

1

Quality of website

1

Value For Money

Horible Customer Servive

I bought rayban sunglasses nov 14 for $173.00 for granddaughter Christmas present .we were not going to be home on Christmas and planning a early celebration . Life happened and we were able to celebrate on Christmas today. 2 days later my granddaughter does not like the Particular style. they will not return the glasses ....poor business !...beware of this policy as the web site clearly states the return is available all the way to jan. 8.

1
LawAbidingCitizen85

I had the same experience. DEPLORABLE COMPANY. BUYERS BEWARE. DO NOT SHOP HERE, PLEASE. Take your business elsewhere

Barretta949
5

Customer Service

5

Quality of website

5

Value For Money

Authentic, Great Price, Fast Delivery

I ordered a pair of Prada 53NS sunglasses. The item was shipped from Italy within 2 days and took 2 days to reach California. The sunglasses are definitely authentic and I paid almost 1/3 the cost of the same glasses at Sunglass Hut. Great experience. I've since ordered two additional glasses, some model, different color scheme. I was informed that they are out of stock and will have them from the manufacturer within the next 10 days. Honestly, I'm not worried because the first pair I received was legit. Moreover, I bought three pairs of Prada sunglasses from Otticant for the price of one pair at Sunglass Hut. Even if I have to wait a month, it is totally worth the cost savings. Their staff have promptly replied to all of my emails and have kept me informed on the restocking of the sunglasses I purchased.

Realstuff2009
5

Customer Service

4

Quality of website

5

Value For Money

Porsche Designer Sunglasses

I purchased the Porsche designer sunglasses with the replacement lenses and they are beautiful for the price. I received them on time in < 7 days of purchase. I'm looking forward to getting the Dior with the split lenses in Rose-gold

Guest
1

Customer Service

1

Quality of website

No Phone Number???

So I ordered my first pair of glasses from this site... Not only was I not given tracking information ... The phone number provided on the website is "disconnected" Ummmm please help me!!!!!!!! I am a broke kid working her butt off I've saved up for months to purchase these and this is TERRIBLE customer service I still can't get over the fact there is no phone number!!! Mind blowing

3
mick101269

If you paid with a credit card simply dispute the charge. The credit card will refund your money.

Seadasun

I really want to order from their site but this makes me skeptical I did try calling that number as well and it does not work I have found them on instagram and on thier website there is the facebook other links on the bottom u can try contacting them well see if they even email back..

Seadasun

I really want to order from their site but this makes me skeptical I did try calling that number as well and it does not work I have found them on instagram and on thier website there is the facebook other links on the bottom u can try contacting them well see if they even email back..

Vitalspark299
1

Customer Service

1

Quality of website

1

Value For Money

Bad Transaction

The glasses are too strong. The Rx should be modified as to use but there is nowhere to tell them. They are not interested. First they hook you with a price then tell you that price does not apply to your Rx! So I paid double the advertised price then......

However the biggest bummer is a few weeks later you get stiffed for Duty by Fedex. So for a $85 pair of glasses then lenses were another $85 then $33 duty. AND THEY DON'T WORK!!

1
Otticanet

Dear TerrenceHenderson.

I am sorry that you find the prescription sunglasses to strong but I assure you that the lenses were made in the Carl Zeiss laboratory to suit your prescription.

Regarding import taxes, as stated on our website we do refund our U.S customers for that.

Kind Regards

Otticanet Staff

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Q&A

Buso

How come there are more negative reviews - asking for refunds, complaining about hidden charges and general bad service and fake glasses? 

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