Tidestore - www.tidestore.com
Customer Service
Quality of website
Value For Money
Tidestore - www.tidestore.com
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User Reviews
Customer Service
Quality of website
Value For Money
Good Price
“Great products at very good prices - shipping is expensive but it is quick. Just be sure to see how long the turn around rate is for the item themselves. Customer service is great helpful and quick to respond if there is an problem. Definitely will shop again!”
Wedding Dress Success
We are past out engagement party and we are looking forward to getting married next month I got my wedding dress today and have inspected it because there is a limited return time specified for the dress. I am making this review to let other buyers know of my experience with the site. I had bought a wedding dress a month ago from Tidestore and it was designed and came in as low as one month. For any order, the most important thing is the quality of the product. The dress is an A-line design that was well made to measure besides being very cheap. I have inspected it and I am well set for the oncoming wedding. Thanks Tidestore.
Customer Service
Quality of website
Value For Money
Fantastic Dress Site
I was searching for a dress seller with great pricing and consideration to the customer. I found out through tidestore reviews that this was the right place. My order came with a great price, perfect quality, and fantastic customer service and then was delivered on time.
Customer Service
Quality of website
Value For Money
Fantastic Dress Site
I was searching for a dress seller with great pricing and consideration to the customer. I found out through tidestore reviews that this was the right place. My order came with a great price, perfect quality, and fantastic customer service and then was delivered on time.
I Like Them All.
Lots of dresses to choose. Damn, I had a hard time choosing my dress cause there are so many to choose from. I finally pick one cause it seems to match the occasion. HAHA
Good Experience.
Just so great! just had a chance to fit the dress, got the order last night and I can't help it but I have to give my review on this dress. Feels amazing! love the service, love the site.
Fabulous Site And Items.
Could you believe the prices on the items? like I've been looking for sites where they sell great quality items at affordable prices and now here it is. I wanna buy more dresses from here, they are all fabulous.
Customer Service
Quality of website
Value For Money
My Dress Delivered On Time
I was searching for a dress seller with great pricing and consideration to the customer. I found out through tidestore reviews that this was the right place. My order came with a great price, perfect quality, and fantastic customer service and then was delivered on time.
Customer Service
Quality of website
Value For Money
Fast Service And Great Quality,
Once again, Tidestore shows their excellence: super-fast delivery of a quality wedding dress that I received today and will be putting it on June 12 matching down the Isle.
I Absolutely Love These!!!
I don't have to buy a whole new wardrobe just because I am showing just a little bit. The sizes they come in are so helpful. Now I can wear my own clothes throughout a good chunk of my pregnancy! They are the best!
Q&A
I have been having a tough time in getting one item exchanged. I had ordered one top 3 months back. It was loose on me so I had requested for a replacement with another top which was of £17 and by now I have paid £40 on it (which includes the reshipping fee, difference of price between the original order item and replacement item, and postal charges incurred to return the original order item).
After the return item reached Tidestore(China) they have dispatched my replacement order however the store which I have requested for delivery got closed 3 weeks before (after the order was already dispatched by Tidestore)
I have been following since then, dropped so many emails to Tidestore Customer service team requesting them to liaise with the carrier team and arrange the delivery to my residence address but they have just stopped responding to my emails. It's really mean on their part and highly disappointing and frustrating. I have also contacted Landmark global(which is even pathetic as you cant call them and can only contact them by filling a eform on their website) as per the below details provided to me by Tidestore team:
The shipping method is ChinaPost .
However I have not received any reply from Landmarkglobal either.
Tidestore stuffs are really nice in terms of quality and design but they are a big failure in terms of commitment towards customer. Sorry to say but I don't know how far they can go with such an attitude.Is this a known problem?