
GardenLines - www.gardenlines.co.uk
Customer Service
Quality of website
Value For Money
GardenLines - www.gardenlines.co.uk

User Reviews
Customer Service
Quality of website
Value For Money
Poor Service
bought a mower from gardenlines guaranteed for a year,no problems there.
After a couple of uses mower broke and I managed to fix it
Shortly afterwards it broke again and Webb and gardenlines would look at it only if I emptied it of all fluids parceled it up and sent it back to them I was unable to do this as mower is very heavy and I'm quite elderly I was passed back and forth between Webb and gardenlines and in the end I gave up and had it fixed at my own expense and was told it had a design fault.
Customer Service
Quality of website
Value For Money
Mcculloch Petrol Lawn Mower
Purchased this less than a year ago and is still officially under warranty. Ive had nothing but problems from day one, it has never started well takes four or five attempts of arm knackering effort. Eventually it began to keep stalling so I had had enough by now so contacted Gardenlines customer service and spoke to a lady who, very politely waffled on and on (couldn't get a word in) about petrol mowers and that I would have to take it to a nominated repairer that was about 30 mile round trip. Bearing in mind if they thought it was something I had done I would have to pay for repair. I would have to pick it up so in total that would be 60 mile journey.
I need up taking it to a local mower repair only 3 miles away for repair. But here I am now in springtime wanting to mow my garden for the first time and the bloomin thing won't start it's totally dead!
Pile of rubbish that cost me almost £300 I just wish I had purchased from a reputable retailer.
Customer Service
Quality of website
Value For Money
Petrol Mcculogh Strimmer
Bought a mcculogh petrol strimmer for 90 pounds only last couple of months they will not give refund you have to take it to a local shop to fix so I would recommend to buy from somewhere else
Customer Service
Quality of website
Value For Money
Service From Garden Lines
The service and delivery by Garden Lines was good however, the Handy lawn mower I bought is useless. The chain keeps coming off so the machine will have to be consigned to the bin
No Poblems - Good Communications And Tracking As Standard
good quick turn around and tracking as standard for postage
impressed with service
Customer Service
Quality of website
Value For Money
Purchase Of Mower
the mower arrived the next day even though order was place at 1.45pm
small problem of missing part and free oil was duly sorted out very quickly.
will have no hesitation of using this company again
Customer Service
Quality of website
Value For Money
Mcculloch Recycling Lawnmower
I cannot review the product sadly as it never arrived in the next-day-delivery service promise. This meant I had to go out and purchase another machine from a local dealer. Numerous phone calls to the courier were fruitless. I was told 'the driver ran out of time'. Not good for Gardenline customers and seriously lets them down.
Customer Service
Quality of website
Value For Money
Handy Log Splitter
Very pleased with this splitter. Does what it says on the box, very sturdy machine. I'm a 70 years old lady and found it pretty straightforward to use.
Customer Service
Quality of website
Value For Money
Excellent Tool
A great addition to my big boy's toys collection. No more stiff back with using axe, maul & wedge. Split some very knotty pine with ease. Wouldn't bother with the 4 way split addition as I think it's a waste of money.
Customer Service
Quality of website
Allett Sandringham 14e Electric Mower
Used twise and already love it.
Service frome Gardenlines excelent,would recommend them to anybody.
Q&A
Having put the flow control valve and filter washer together and placed in the tap adapter there is not enough thread left to fix to the outside tap. How do I overcome this problem? Thanks.
Hi,
i put the appliance at the end of my hose, then added a short length from it to the spray for ease of access when needing to refill with fertilizer: this also kept the appliance level and on ground level.
hope this helps.
I have a cream pop up gazebo made by gardenline purchased from aldi where can I buy extra side panels?