Rolawn Turf, Top Soil and Mulch - www.rolawn.co.uk

Ordered and paid for 20 square meters

While I’m the process of laying turf I noticed bare patches on every single strip of turf . U tried cutting them out but the whole job started turning sour as I eventually clicked

That I had no where the 20 square I paid for , I was lucky if I had 15 square meters. I gave up the lawn looked like some bad golfer had been taking lumps out the turf .

Phoned Rolawn customer service and sent pictures of the state of the turf they sent me . Was told by customer service they couldn’t help me and that the turf would be ok

. Don’t go near them with a barge pole

I recently had a rolawn medallion lawn proffesionally fitted and quite honestly its the most horrible turf i have ever seen ,i am now looking for a turfer to come and rip this lawn up up as half of it is dead also i didnt like all the plastic webbing that comes with ,i phoned Rolawn and sent them the images of this rubbish but i was just fobbed off ,even after they agreed it did look a mess ,said they couldnt understand it and it implied i must have done somethis wrong even after i told them i had looked after my purchase carefully, dont buy this plastic nightmare just use natural grass

the turf was delivered on time on a pallet that I have struggled to dispose of.

the turf was very dry when unfolded.

its now been laid for about 4 weeks and has been watered regularly. its patchy at best

I would NOT recommend buying this product

Rolawn now relies heavily on its laurels when they supplied premium turf and sadly this is not now the case

Simply the best if only the they did what they said. Turf arrived almost bone dry, so dry the rolls were losing their soil, pallet had been mishandled as some of the turf was damaged. Got on with the job making the best of a bad lot so to speak.

However the worst was to come, it was full of Annual Meadow Grass! Clearly not inspected prior to despatch or they don't give a stuff.

Best advise, buy elsewhere.

I bought 35sqm of Rolawn Medallion turf for a completely new lawn on new topsoil and it looked good for a week but then Annual Meadow Grass sprang up everywhere. Spent hours pulling it out at the roots by hand, raking it and mowing it back and collecting the cuttings, but despite the grass looking great the AMG keeps coming back. Did my research, followed the instructions on Rolawn's own website but after 2 weeks, contacted Rolawn to register a complaint. Their response was a copy/paste job from their website which lacked any personalisation (even addressing me by name!) despite my saying I'd already read and followed their website information. Their response was to send me a box of seed to fix the patches. Well woopdy doo.

It's now been a month and I'm still trying to get it under control.

Bought some Blended loan through Travis Perkins beginning of the summer and laid it down in accordance with their guidelines. the topsoil I purchased was the worst I'd ever seen, it had 80% sand in it, when I complained, Rolawn came back with every excuse under the sun for why grass wasn't growing on my site apart from the obviousw that their topsoil was to sandy. and they basically washed their hands of the situation. totally unprofessional.

I bought medallion turf to cover 50sqm of area I had carefully prepared. It looked ok on arrival but once in place and beginning to establish itself it became clear it was riddled with annual meadow grass. After contacting Rolawn they made me jump through hoops, taking pictures and even disputing it was AMG to begin with. I eventually got a 75% refund and sent some seed. A year on having tried to weed out the AMG and reseed it is still everywhere and has now spread to the front of the house too. The entire lawn need to be replaced now. The worst product of any type I have ever bought and a horrible company to deal with.

when i first got this turf and laid it, i was really impressed by how it looked, i thought it was good value for money, how wrong i was, 4 weeks later it looks absolute rubbish, brown patches keep appearing out of no where, at first it was just a couple of small patches which i thought was to be expected and can seed it, but it keeps appearing, didn't understand what was wrong as i am a good gardener, then i found out about this annual meadow grass and realized this was the cause.

it's a mess and i know now my only option is to buy new turf, i am pretty shocked by how it looks, the cow fields look better than what my lawn does.

this grass is appalling and i would recommend you find somewhere else to buy turf, i wish i had known about these reviews on here before i bought it.

Three years down the line and its still riddled with it, The rest of the grass is simply average and I treat it to the very best products and spend more time on it than on the wife. Never again will I buy their product or recommend it. As said by many, they are quick to say how fantastic it is and that its the best but the bottom line is its no better than any ones 45p sq yd turf. And likewise when you complain they aint interested one iota. Send someone out ..no, offer a helpful solution..no. Offer to replace it...no..keep your money..yes.

There's only one word to describe their behaviour..don't like it? So sue me, and then the public can see for themselves what a rubbish product your peddling.

rolawn medalilion was recommended to me as a good turf I purchased 25 sq m at a cost of 133 pound what a load of rubbish got in touch with rolawn only to be fob of PLEASE DO NOT BUY FROM ROLAWN THERE NOT INTERESESED CUSTOMER SERVICE IS rubbish you can buy better else where plus its cheaper