Biker Parts Direct - www.bikerpartsdirect.com

Alsagr Insurance is one of the leading medical insurance companies in Dubai that offers a wide range of health insurance plans and services to meet the needs of individuals, families and businesses. We have a team of experienced and knowledgeable insurance experts who are always available to help our clients choose the right plan for their specific needs.

My order was posted through my next door neighbours letterbox - it is a empty house so i cannot get my order.

I advised this by email and got told basically that it isn't their problem.

I rang trading standards who advised that it is their problem and they have to refund or replace. They still won't.

They are saying the courier is allowed to leave goods with a neighbour or safe place. I ordered goods to be delivered to my address not someone else's, plus, it's not like they knocked on my door and then knocked on my neighbours door to leave it as they just simply posted it through the wrong door (i have CCTV), so even the rubbish they are saying about being able to leave elsewhere is utter rubbish. AND, I was in anyway and i have nothing obstructing my letterbox.

I advised I would leave negative feedback and put a complaint in and they were fine with it. What type of company are you. Whoever is on their sales team needs sacking because their attitude just stinks and that is not the way you get repeat business.

I ordered a pair of base layer pants and a balaclava from bikerpartsdirect.com. They're using the useless Ukmail Courier and Delivery company. I wasn't at home when they tried to deliver it so they left a leaflet saying they were gonna try it again the next day(s). I was at home the next 2 days, of course they didn't try again. I was trying to rearrange delivery by using the consignment number, the barcode number and the QR code on the leaflet, they all gave me same the result as the parcel can't be identified. I didn't try to call them as it costs money and I'm not willing to listen to some prerecorded speech and being put on hold for who knows how long while they were the ones who made a mistake. I sent them a mail via their website 3 days ago, of course they didn't get back to me. I also emailed bikerpartsdirect 3 times in the last 3 days, not a single reply so far. I opened a paypal dispute in the early afternoon today, no reply from there either.

Long story short they're using the worst delivery company possible (look them up here, they have a rating of 1.1 (!!!) out of 442 reviews) and on top of that they completely ignore all costumer complaints, AVOID THEM AT ALL COST!