Skiddle www.skiddle.com

Paid for an event that later got cancelled. Skiddle kept the booking fee. It’s not much but that’s not the point. I’m out of pocket and have paid a fee for the privilege of staying at home and watching TV.

I bought 2 tickets from Skiddle in the evening and by the morning I had whatsapps and emails addressing me by name from a random person with a phone number based in Indonesia telling me to delete Skiddle's tickets and download new tickets from them. I informed Skiddle of these communications and they assured me that the person was the promoter, and that the original tickets I had been sent by Skiddle were valid.

A couple of hours later, I received a new email notifying me that the tickets were not valid and my transaction was cancelled. Upon receiving this notification I emailed and called Skiddle to find out if I would get a refund, and what other info they had given to this 'promoter' (home address/bank details?). My requests for a call back and emails have been met with silence. I received a new notification of a refund, but this contained no response to my questions about what other info they had given to this random person who was still whatsapping me.

No respect for their customers data - no complaints procedure. DO NOT USE.

Buy 1 ticket & you get a deluge of junk mail...

Your details are then sold on to their promoter centre; I don't like promoters as many of them sell 'stuff' other than music events & certainly don't want the likes of them having my personal details...

Shortly after I complained to them publicly on twitter my email address was compromised & personal emails forwarded from my account to them!!!

Avoid them at all costs & contact the Information commissioner's office, they are VERY bad news!!

One general advice to people reading reviews: If you see too many

5star reviews be suspicious who wrote them and read the negative reviews

carefully.

It is normal that gigs get cancelled or postponed but I certainly did

not get an e-mail from Skiddle about this (although they claim they

send an e-mail). To make matters worse they tried to keep the 5GBP

booking fee. Great way of making money on all postponed or cancelled

gigs!

I wrote reviews at 2 different review sites and both were removed

with skiddle intervention. I needed to submit proof of purchase to get

my review back online again. Great strategy to remove all negative

reviews if reviewers don't have time.

Finally one more reason I will never buy from Skiddle again: They

dont send e-tickets so you have to show up with your card to get the

ticket. What if I could not go to a postponed event and wanted my friend

to go? I cant because you need to take the credit card to pick up the

tickets at the event. I think there are better places to book tickets

with better customer service out there although they did refund my 5gbp

booking fee at the end although it took me a lot of effort (including

keeping these reviews on-line).

I prepaid tickets for an event 3 months in advance, rocked up to the door to find my name was not on the list..! Contacted customer services for a refund for them to say not their problem and I should contact the promoter..! Thanks skiddle. Take my advice, use ticket master. They're a lot more helpful..

Best place for event tickets, I always order from Skiddle!

So quick and easy to use site. Excellent, will use them again.

Would certainly recommend to my family and friends.

Very Quick and easy to book tickets. You only have to produce your card on the night, so no tickets to misplace or lose! Would highly recommend using to others and I would definetely book tickets for Gigs through Skiddle.com in the future.

i have purchased many event tickets now from skiddle. always a good experience. fast friendly n hassle free

No printing of tickets, just turn up with ID, give your name and off you go!