Theatreland America - www.theatrelandamerica.com

Price per ticket was 90% higher than buying ticket directly from theater- Ordway in St. Paul and the show was never sold out. This reseller is a scalper and has a "D" rating from the BBB- Avoid this ticket seller at all cost or it will cost you.

Don't ever work with this group unless you want to pay fifty+ percent or higher for tickets than the theater charges and not get your money back when a show has been canceled. What a complete ripoff. My bad for not checking their prices against the local theater's direct prices. My seat costs $174 through this group and would be $91 if purchased through the local theater. Fool me once, but no more.

The amount of hidden fees is absurd! Just tell me the price ahead of time. I didn't even notice it so I paid. One of the fees was for email delivery of a ticket - which is ridiculous (that's the nice word for it) to charge for. Then, they had a feedback questionnaire after my purchase and when I clicked submit, it wouldn't submit it...

Bought tickets Oct 31 2022 for June 27, 2023 for Le Miserables. Kept getting emails saying I would get tickets, never received. Called the I was suppose to get tickets and they said they'd be at Will Call at the theater, they weren't there. Called their phone number and just got the run around. Spend $587 on these tickets. Doors closed to musical after 15 mins, so we just had to go home. Got on a chat with these people and asked for a refund and they said we signed something that this could happened and pretty much it was our loss. Of course, we're filing claim. Don't do business with these people. They're scammers. They lie and just plain dishonest.

I bought tickets in November for Frozen in Sacramento and never got the tickets. Horrible!

Purchased tickets for a Sunday matinee, get to the venue and scan our tickets to find that someone else purchased the same exact tickets which were also valid. We had to be seated elsewhere. I assumed it was a fluke and purchased tickets for a week later to take my mother, and got an email 24hrs later saying those tickets had been double sold, AGAIN!! (But we weren’t notified the first time). Called and was given worse seats. Called again, was promised specific seats, and the new tickets were not those specific seats! I am done with them but they refuse to refund me. Don’t make the same mistake as me.

Call center in the Philippines. Switch and bait. Never use this company. 

I would give it ZERO stars if possible. I have used MANY 3rd party ticket sales groups and this group was the worst. I actually used them twice (I didn't mean to the second time) and both times they were horrible!! No ticket information. It took me 8 phone calls and on hold for long periods of time to find out that they didn't know when the event was even through the venue showed it playing the weekend tickets were purchased. NO refunds were allowed. And NO IDEA when the show will be. You're taking a $$ risk by using this group. You may never see your show and never get a refund!

I got tickets to Hamilton. I never received the tickets. The reps kept saying they would resend the tickets or contact the sellers. I called two times before the concert started asking about the tickets. They keep pushing back the date and time the tickets would be available until 2 hours before the concert. I never got a ticket. I asked the company about what was the existing policy to resolve these issues if I didn’t receive my ticket. They just made excuses that there were other options but the reps would never tell what those options would entail. Save your money and go to Ticketmaster. I learned from a costly mistake. Additionally, they will tell you that your URL link works but for some reason you can’t just can’t get the ticket. It isn’t true. I tried that link on several computers with different modems. It never worked.