TicketBis - www.ticketbis.net

Bought tickets for a football match. Got no information when tickets would be delivered. Delivery was apparently attempted while I was out and then tickets were straight sent back to the seller. Customer service is very patchy, pointed out it was my responsibility to be in (!) and that tickets would be redelivered which they weren't. Stay away.

I TICKETBIS well what can I say.

Due to medical emergency I had to sell tickets back to them. ITS NOT MY FAULT I HAVE A BRAIN TUMOUR AND BRAIN CANCER .

Thus leaving me out of pocket to start with. Sold tickets, did all the right things, usual crock of ... emailed to me. Your IBAN numbers wrong, NO IT WAS NOT . So I Input another IBAN from my bank.

‘Payment pending’ then payment in process and payment pending all the time ‘ . This was like this with the original IBAN number. So in went to Paypal. I the mean while taking photos of all conversations I had.

Ask them to Tweet me 3 times but to no avail. Eventually got so frustrated. I used mass media against them . Straight away they reply on Twitter, they asked me to DM them, trouble was they didn’t follow me back.

Cut a long story short I STILL HAVE BEEN PAID . Even after they followed me back . So use mass media against them. This should have been paid in 15 days after FA cup final .

In my I opinion NEVER EVER DEAL WITH THEM .

They are owned by Ebay , which in turn owns Paypal.

I bought a ticket for the Champions League semi-final, Liverpool v Roma, for EUR830 from Ticketbis.net. When I received the confirmation email it was a child's ticket. Nowhere on their website did it make this clear and when you process the payment it makes no reference to it at all. I contacted them immediately and they refused to help saying that if you 'hover over a certain box (3mm wide) then restrictions should be listed in there'. Now I can see by so many other comments posted here that this is a frequent occurrence so even though they know this to be the case they have no intention of fixing this as they will happily continue to dupe people. I use ticket websites all the time and have seen this kind of misrepresentation or appalling customer service.

If you email the Ticketbis online chat, they refuse to call you. What kind of reputable ticket company would refuse to take a call with a clearly distressed customer who has just parted with EUR820.

My bank advised that this is a clear case of misrepresentation so we will be pursuing this however it is extremely disappointing and it has really shocked me. They messed me around so much and I spent 3 hours trying to resolve it. Their only solution after all that time was to buy another ticket from them. There is no way I would use this company EVER again.

What a complete and utter disgrace. Please think carefully before you use them. If your transaction goes fine then that is okay but if not and you want any kind of support or customer service then forget it. They avoid you and hide behind the fact that you can't call them.

I Purchased 2 tickets for my son and husband to watch chelsea fc v burnley I paid £262.32 for the tickets when I received them the price on the tickets was £30 then to add insult to injury when they got to burnley the tickets were not for the Chelsea end (who are the team my son supports) so when his team scored a goal he was too scared to cheer. So I would NEVER ever buy any tickets from Ticketbis again I would rather miss out than give money to this company

Ordered Chelsea Southampton tickets for Saturday 14th April no tickets no reply on there awful email system, £127 down and extremely frustrated. So annoyed at myself for not checking the reviews out first on this company. MY ADVICE TO ANYONE WOULD BE DO NOT PURCHASE TICKETS FROM THIS COMPANY.

wanted 2 Liverpool v Bournemouth tickets for my sons 18th birthday paid over 300 euros and no tickets total RIP OFF MANY THANKS

Wish I could put 0 stars!!!

Bought two tickets for ManCity vs. Chelsea, at 125 pounds each, both were fake!!! I have received fake paper tickets!!!

Please guys do not buy anything on this website as it is very fraudulous, I have seen many people who have been in the same situation as me. This website needs to be taken down!!!

No contact, no emails on the website.

Never ever book anything with this company they sent us fake tickets not worth the disappointment....

I bought 3 tickets to Chelsea v West Brom through Ticketbis for my family for a Christmas. After booking I read the reviews and got very nervous had I picked the right company to do this as most of the reviews didn’t fill me with confidence. I want everyone who reads this to know I thought they were amazing anything I needed to ask was delt with efficiently and with care. The tickets came 4 days before the game. We went to the game last night and had the most amazing time thankyou Ticketbis my little boy has never been happier.

I have dreamt of going to the world cup for years, this year i decided to give myself a treat and go to it. I bought tickets for two different games. Not only, this company does not have a customer service phone number, they will not send my tickets to my home address in the US. They charged me $45 for shipping for each ticket and they charged me 3 times the face value. APparently they want to mail my tickets to wherever i will be staying in Russia which is not trust worthy considering I wont arrive until the day before the actual game. I am so completely disgusted with this transaction. I am pretty sure i spent $1,200 for nothing.

DONT BUY FROM THIS SITE!!!