Ticketline www.ticketline.co.uk

You can never get through on the phone and they do not respond to messages or email. I'm waiting for a refund for the cancelled Womad festival...god only knows if I will get it or when.....just avoid if you can

Booked to go to a drive in comedy a few weeks ago . Was pitched a a new covid friendly event .

Drove 2 hours to London only to find out it was cancelled. I received no notification of this and when trying to contact them by phone it says no one is working due to covid ( unsure why as every one else is managing to work currently ) . So I thought I would email - no response again . Tried Facebook and apparently no one is manning the Facebook page either !!!

So here I am £60 down plus £30 fuel with no refund and no one to contact.

Very unhappy will not book again with this company !

Terrible customer service.

Following the cancellation of an event, Ticketline have refused to refund the full cost of my tickets even though ticket protection was also taken out.

When challenging this, their support team have constantly contradicted their T&C's and will not resolve the issue.

Never use this website as it can not be trusted.

I have tried to contact this company to arrange a refund for Electric Fields Tickets and I am getting no reply from their customer services through email and the phone number is constantly engaged and when you eventually get through you end up in a loop where they can't or won't help you. Do not buy tickets from this company if there is any other option use the alternative.

My mum bought a ticket as a present for my sister for £120. When it arrived it had a £55 stamp on it. This might be how some businesses operate, but really, I think it's disgusting and extortionate. At least have the decency to falsify the face value of the ticket, so it tings a little less. Repugnant behaviour from a terrible agency. Never buy from ticketline...unless, of course, you have money to throw away.

I cannot fault Ticket line Uk. I went on a weekend break in July 2017 to London seeing a show and with a trip to Kensington Gardens,

The coach was brand new and seats were comfortable. The driver and the Trolley Dolly, were fantastic and professional.

The Copthorne hotel in Kensignton was fantastic with a lovely breakfast.We had good seats for the Mowtown show. The coach dropped us off and picked us up on time and the person I dealt with from Mainline coaches was fantastic.

It was a great trip and I will look forward to travelling with ticketline again.

Ordered tickets by phone on Monday for the John Wilson concert at the Sage, Gateshead, in December. Booking very professionally dealt with by the man I spoke to. Wasn't expecting tickets to arrive until 7 days before the concert (i.e. end of November) but lo and behold they came through the post on Thursday morning! Very impressed!

Ordered Bryan Adams tickets on Friday and received them this morning (Wednesday). Excellent service - I was worried after checking previous reviews but would certainly use them again.

Purchased two tickets to see Billy Joel. Tickets never came by post as stipulated at the time of purchase. Talked to a representatives was told they were experiencing problems with the distributions of the tickets and were not able to deliver the tickets on time (but no refunds would be granted!) so could we meet their representative at the venue at the agreed time and someone would contact us to let us know where they would be waiting. No one got in touch to let us know where they would be waiting for us. I checked my inbox on the way to the concert to find an email sent 6 hours before the concert (!) saying they have been trying to contact me 'several times' to deliver my tickets as planned (!) I must have missed all those messages and voicemails! Called the number in the email to have some guy tell me and I quote "I ain't got your tickets love, call me in the morning" and hang up on me (I later learnt this was one of their representatives, tells you a lot about the company right there). We went to the box office anyway to see if any tickets were left for us , though at that point I knew there would no tickets waiting for us. They are now refusing a fund and even denying ever agreeing to meet me at the time agreed and saying I have no proof I went to the venue to being with. You couldn't make this stuff up!

What was supposed to be an amazing night turned out to be an utter nightmare. Unless you really really want to ripped off I suggest you stay away from the ticket line. From reading the reviews on yet another review page I really don't know how they are still around.

Forgotten fields festival was cancelled by the organisers so totally not our doing we paid £40 in booking fees to this so called outfit only to find yes we got a refund but minus their booking fee?! Exactly what did they do for their fee? Why did they not refund it as its not our fault! charge forgotten field and not us the poor public - cannot get hold of them! No surprise after reading these reviews appalling company rip off prices find another company of you can!