AutoHouse Bedfordshire - www.autohousebedfordshire.co.uk

I phoned to arrange a viewing and the guy answered 'yeah what?' I asked if it was Autohouse and he said 'obviously.' I asked him for more details on a car only to be told 'I didn't *** know what I was looking for' and 'I wanted to be wrapped in cotton wool?'

Actually don't know what to say - perhaps he is mentally unhinged? I wouldn't accept a car from this garage if it was free!! AVOID AT ALL COSTS!!!!

Great sales team, friendly not pushy at all. They helped me find a car suited to my needs and I felt they genuinely helped me find my car.

The indoor garage is spacious and clean and looks professional. I would buy cars from them.

Unfortunately, I can only add to the negative reviews found on a number of review sites. Arranged a viewing from 180 miles away and phoned twice to confirm. On the day, and some 150 miles into my journey, I received a phone call saying the car had been sold the night before (Sunday) and they had tried to contact me. The latter is simply untrue as no message or record of any call was received on the phone they now called me. The three telephone conversations I had were rushed and abrupt, and left overall a pretty poor impression.

They sold a car which needed repairs within 3 days. They even said they wouldn't pay for repairs. Bent driver's arm ; leaks and suspension needed replacing still knocking sound and Autohouse still refusing to take car back. You ring them and all they say is nothing they will do.

I saw a car advertised on their website it said "looks and drives like brand new. I dont live local to them so phoned them up to ask for the condition. And was told it was perfect in every way no dents or scratches and the interior as perfect. So I made the Kong trip there in the hope of buying it ... It was far from what they described! The blatantly lied that car was a total mess, the seats were disgusting and covered in dirt even though the were adamant it had just been cleaned, there were marks all over the interior door cards and one of the windows were broken. The exterior has all kinds of marks and scratches everywhere. When I questioned them why they told me it was perfect they said they never said that and I mis-heard them and I should lower my expectations for a second hand car .. It was only 1 yr old and was in a worse state than my 5 year old car. They were less than friendly when I challenged them over the car so please avoid at all costs the garage and people are awful.!!

About 2 months ago I bought a Mini Cooper from Autohouse Bedfordshire. The day after I picked up the car, the engine light came on. They diagnosed the fault and agreed to fix it...it was an emissions fault. On the day I collected the car from its repair, my wife was pulled over by the Police due to smoke pouring out of the bottom of the car. The engine light was back on and the temperature gauge was on the red. We had the RAC tow the car back to the garage. The very next day after speaking to trading standards, I asked Autohouse Bedfordshire for my money back, which was my consumer right. I had a very abusive phone call with the manager (1 of 3 people who claim to be the manager!), who swore at me and called me names and told he would neither give me a refund or fix the car. In short, I spent the next 5 weeks speaking with Trading standards, writing letter to Autothouse, and consulting solicitors, going through the stressful process of trying to get my money back. After a lot of untruth from them, they eventually reaslied they were at fault and gave me a refund minus some expenses (I agreed to this only to bring the matter to a close. In reality they should have offered me some expenses.) My advice: DO NOT BUY A CAR FROM THEM!

Bought a Audi a4 estate. £4300 and 2days after buying the car the rear wiper motor packed up and passenger window wouldn't go up or down and when I phones expecting a phone call like hello sir yes of course we will sort it out for u Asap I was told LOOK MY FREIND ITS NOT COVERED AND NO WE WONT BE FIXING IT SO I think there customer service is pretty poo and I wouldn't revcomend to anyone at all just oh yeah and it had a puncture as well so they just put 45psi in it to keep it up for a few days but yeah pretty poo

Avoid this garage at all costs!! They are selling cars with the mileage tampered with!!!

Well what a place you have to put a deposit on a car before you have test driven it erm how do I know how the car drives or if I like the car before driving it mug iam not and no one should be asked to put down a deposit before you have test drive a car iam not in the habit of loosing money to some thing I don't know until I have tested it out on the road first

I would highley recommend this car sales business, no pushie salesman, very good spoke to George great deal very happy.

Kind regards

Les