Discover Cars Reviews - discovercars.com

I made a reservation to rent a car from 03/13 to 04/14, with pick-up and drop-off at Miami airport. I paid $808 for the rental. When I went to pick up the car, Dollar Car Rental did not accept my credit card, the same one I used to pay for the rental. Since 03/13 I have been trying to get a refund of the amount paid, since I was unable to pick up the car and they have not refunded me. I have sent several emails and spoken to support and they have not resolved the issue. I am still in Miami and I need this refund urgently.

DiscoverCars should avoid doing business with USave Car Rental in San Jose, Costa Rica. We booked the rental through Discover Cars (paid for additional coverage), and were given the total price once booked. We showed up to USave car rental agency and they proceeded to tell us the total price was $600 more. We were completely caught off-guard and refused to rent the car since we were getting tricked. We immediately contacted DiscoverCars but they were not helpful and would not refund the extra insurance we purchased before our trip even though we NEVER completed the rental car pickup.

Clear and friendly negotiation, thorough explanation of the conditions of possible insurance. Acceptance of our insurance without pressure.

The car matched our choice. It was in reasonably good condition, perfectly clean.

The agent pushed us to get a good look at the car and take pictures of all the scratches and imperfections to avoid any disagreements when returning it.

The return was completely uneventful.

I requested a refund as the third party they sent me too did not accept progress. They told me I would have to use theirs and it would be $35 day. I requested a rental for a lil over a week. Discovercars said I would have to provide documentation and I did that I was covered during that time. During their investigation they noted that in a recording confirm that you had the insurance and that the agent didn't even wanted to look at it. They still denied my refund because the car I sent showed my insurance card expiring 2 days after pick up. ( I have been with progressive since 2007 and it auto renews every 6 months) I then provided the updated card since I do not a new one until the end of the other one. And they still said no. I even said it wouldn’t mater if it said it expired in 20 years they refused to see it cause it was not an insurance company they work with. This company is a joke. Don’t use them.