Wateringpool Cars - www.wateringpoolcars.co.uk

Don't go anywhere near this place, I bought a car with a so called 3 months warranty They have a poster for Warranty Wise on the wall who are a reputable National coverage service. I had a fault and they insist I returned to them not go to a local garage as you can if they have registered you with Warranty Wise. That entailed four 80 mile trips to deliver and collect next day.

Later after they fixed the DPF warning it started billowing black smoke , coincidence, reported this and told not covered but they will fix "at mate's rates" . So another four 80 miles round trips after a week they called to say found the problem and were waiting for a part a vacuum solenoid. 6 day's later called to say pick it up Saturday morning it's all fixed and running sweet. Paid the £640 bill supposedly discounted to £440 a and drove home. Guess what at home it's billowing black smoke, lift the bonnet to find

1 The protective cover of the battery positive terminal missing exposing 4 heavy duty cable connections to getting shorted.

2 The rubber tube from the air filter to the inlet manifold hanging completely off the manifold.

3 One of the small sensor hose's from the air filter box to the AGR assembly also not replaced and hanging down.

4 Nut holding Turbo boost hose solid plastic section missing Second mount point broken at nut fixing point.

5 The solenoid which is low down at the back of the engine on the Turbo had been changed but by simply pulling of the 3 small tubes and electrical socket and connecting the new one to leave it dangling and bouncing around behind the Turbo. As this has certainly Not fixed anything put all the bits back on the correctly mounted original.

I reported and sent photos to them and so far no one has replied, not surprised at that.

Now I am booked in to diesel specialist for minimum 2 hour investigation at £95 per hour+ more if more extensive dismantling required. As no error codes appear, best guess is Injectors £1600 or Turbo £2000 or Camshaft worn £3/4000 or all of them

Great guys while the sale is in progress but couldn’t care less after sale, though under warranty they make excuses to avoid doing any work that’s needed and basically can’t wait to get you off the phone.

Generally people only write reviews when they have complaints but in this case we found the service at Wateringpool cars to be exceptional, enough so that we considered a review was definitely in order. We travelled up from Berkshire to Bolton after several visit to inadequate local garages and various telephone conversations. Everything was exactly as described with the car, there were no hidden surprises on arrival. We could tell that time and care had been taken to prep the car ready for us. He took us round the car and pointed out all minor stone chips etc (he understood we are fussy buyers) he was so honest it was actually very refreshing. We bought the car and the transaction was made very easy indeed. We're now 2 weeks on from buying the car and I must say that the car is amazing, it drives perfectly and we truly would recommend this garage to anyone wanting to do an honest deal. Thanks Wateringpool Cars!

I bought a car from this mob .they put a years mot on the car .They seemed very friendly .The sale went well till I relized there was no window washer liquid well so I thou.On further inspection it turned out the window washer pump was bust .I phoned the salesman who is full of patter.My question was how did it pass an mot as the water wasn't even hitting the windscreen .So because I live so far away I bought a pump myself .Also there was advisories on the mot not the window washers thou .What garage sell a car with advisors on it .The car was also serviced allagidly why was this not picked up .My advise is be very carful if buying a car from watering pool cars .I won't again

We always judge a garage based on our own experience. This is the first time we have bought from Wateringpool cars. We found it to be an efficient, honest and friendly service and would have no hesitation in recommending them to friends and family. The staff are a pleasure to deal with and nothing is too much trouble. We will always consider repeat business with them.

Absolutely horrendous service. Went with a noise coming from the engine this morning and ended up with a brand new oil in my gear box. Paid all they asked, got into my car, the noise was still there. So I called them up and they said to bring the car back. When I got there the owner came and tried to convince me they did everything they could to even save me money. I wasted my whole day and quite a bit of cash which he didn't even consider re-funding and I have to take my car to the shop again because there still is a problem. There were two guys ganging up on me with the excuse that I am not a mechanic and they know better. All I know is they just decided to charge me no matter what. He was all smiles and big promises at the beginning,at the end he was swearing and shouting at me in front of my little girl. Horrible, horrible place

Great Service , Very Knowledgeable Salesman  well advised on purchase and would recommend a visit

Bought a car from here and the Manager was full of promises as to what he would do if I had any problems. Well done believe a word he says, they only want a sale. I had to return the car - a low mileage & small runner Ford - on no less than 3 times within the first two weeks of buying it!! They couldn't find the problem a first, then once they did - it needed a new gear box - then said they would do NO more work on the car!!!! CHARMING!

Buy at your peril!!!! Don't fall for the enthusiastic salesmanship of the manager...... I think they just turn round cars as quickly as possible... to make a quick buck!