Quotemehappy.com - www.quotemehappy.com

where do you start with this shower? first off it is impossible to get hold of them if you have a problem, it is all chat bot based and to be honest i was getting dizzy with the tail chasing, constantly going in circles and achieving nothing,

for weeks i tried to contact them and all in vain, emails got bounced back telling me i have replied to an un-monitored address, there are no contact phone numbers to resolve issues, the automated system is total pants, twice i set up direct debits to pay for my policy and twice the emailed me to say if they don't receive payment the policy would be cancelled, i did pay and was informed by email that all was well, the next month the same thing, i paid the instalment again and set up a new direct debit that was confirmed, only to be told the next month they were cancelling my policy due to non payment, again i tried to resolve the issue with no luck, apparently they don't have staff in order to keep the cost down, and they cancelled my policy, having had enough i emailed again telling them i am quite happy for them to cancel as i would not want to deal with them anymore, telling them via email i will leave a review that will be honest but not very complementary, god alone knows how i would have got on if i had to make a claim, so do yourself a favour and avoid this quote me lot and find an insurance company you can talk too, quote me happy indeed, the worst experience in my 48 years of insuring cars.

Cut your losses and do not by car insurance with this company. Aviva are damaging their own reputation.

Policy did not renew automatically - my fault for not noticing this.

However, a new quote immediately (as in, just after midnight) was 50% higher than the renewal quote!

You are providing THE SAME COVER to THE SAME CAR over THE SAME TIME PERIOD!

Absolutely pathetic conduct, morally bankrupt little company with zero respect for loyal customers and an imbecilic approach to business. You lost my custom for DECADES.

The worst car insurance company ever. No costumer service, no phone number to solve problems, no reply to any emails, online complaints not working (so convenient)... uploaded my docs more than 10 time no reply my insurance cancelled because proof of address I send v5 banks statement driving license and after send mobile bill utility bill still not reply this company stuck on middle I have to go to solicitor because all my insurance high I have to pay taxi every day £20 school drop off my wife twice hospital people don’t buy Aviva insurance fake this 10 yers 1st time Problem stupid company I have fight against this company all proof mentally disturb and put this company review every were and put the viral video on YouTube and TikTok don’t buy if you stuck go with this company

October 2017 my car was involved in an accident, I was with Quotemehappy. The offending driver’s insurance accepted their client was at fault, the police gave him 6 points on his driving licence and a fine. However, the insurance claim which Carpenters conducted has only just been completed, July 2023, over five and a half years later. Over this time I have been asked repeatedly to submit information that has already been submitted, agents have come and gone and when challenged current agents have suggested the fault lies with previous employees of Carpenters. I have had requests for updates ignored and have been told that I have had documents emailed to me, statements which were blatantly untrue. I feel that this claim was dealt with unprofessionally with an attitude of disinterest at best. I have made my concerns known to the most recent case handler and have been told I would be contacted after making general complaints – this never happened. I feel the time this has taken was unacceptable, and the attitude of all at carpenters was poor. Quotemehappy take note; you are as strong as your weakest link, your weakest link is Carpenters and it’s a very weak link.

Locked account although password etc has been noted and can not get into account as need to inform them of a medical condition. Just keeps returning to the same thing. So frustrating. On-line customer service is non existant and it's an On-line only company. At boiling point.

DO NOT USE THIS COMPANY!!! They sent me a FAULTY BLACK BOX which I’ve contacted them numerous times about and still I have been emailed 4 times being threatened that they will cancel my policy. I don’t drive fast or dangerous I have no reason to be untrue about fitting the black box and have evidence I’ve tried contacting them countless times, can never actually speak to a human and when you do they don’t help at all. They cancelled my policy this morning costing me money because I can’t get to work without insurance due to being self-employed. I’ve given them around £600-700 so far since joining them, just to be ignored.

Home insurance was great with no claims but changed my email address and because of that there is no way to get into my account or speak to anyone to resolve it. Sounds simple as if there would be an easy fix but there isn't with this company.

Wont use again as a result.

Avoid at all costs ive been insured with quote me happy for three years and all is fine untill you need to claim my car was hit by the third party non fault claim the damage was minor damaged on the rear offside wheelarch...Solus estimated the damage via photo's at £3,000 and said my car is only worth £2,000 and said they are writing it off, bearing in mind the cost of the repair has to be 50% more than the cars value so conviently it was £3,000. Yesterday the 3rd november i took it for a 2nd and 3rd assesment to two insurance accredited garages and was quoted £200 and £230 for the same work i rang quote me happy and apparently my and the other two bodywork repair garages opinion doesn't matter and if i continue with my claim my car will be written off so i have closed the claim and now have to pay for the repairs myself...and the quote me happy customer service was quite rude i wont be renewing my policy and neither will my son the cheapest isn't always the best

Absolutely useless

My current policy ends 4th March

I'm going away 11th Feb until 11th April, need to add a friend to my policy so he can walk my dog

Obviously none of their online FAQ help meets my request

Completed and submitted their 24hr query form

Received reply, busy! and got inundated with spam replies referring me to How to Add a new driver, How to renew policy etc

But no actual factual reply that actually answers my query, so I'm left here frustrated and stressed

So thought I'll add my friend to my current policy, and start a new policy with another company

Completed their online Add a new driver form, and it came back with confusing figures, with a last line that says Amount to pay £6.36!

That can't be right as their admin fee is usually approximately £30 already, so I'm more confused.

So completed another form to ask if this is correct?

No wonder their admin is busy, if all their online processes do is confuse their customers and generate more online form queries!

Can't wait to ditch this cumbersome white elephant!