Loewe

Impossible and temperamental machines. I am kicking myself for buying a second Loewe TV returning to UK from working in USA. Why not simply buy the easier Japanese or Korean brands that you kick them and they start.

the sound and images are fine, but not worth the extra over mainstream competition. If you cannot offer support for a luxury product why enter the market?

Loading new stations takes the patience of an ancient saint, the support online is non-existent. I thought the simple styling would have been matched with a more simple operating system having taken a six year pause between purchases... never again!

Generally very happy , build quality and picture really top notch. Software can be a bit flaky however to be fair this is constantly being addressed. The Company has undergone major restructuring and new models and software updates are properly beta tested. IMO beats the normal Far Eastern fodder , think of it like owning a Alfa Romeo ie a tad idiosyncratic

Having purchased the connect 4k 40inch TV in February we settled in for a long reliable television. After 14 weeks the TV stopped working. Loewe service was contacted but their instructions failed to start the set. The retailer sent a technician who could not get it to work. He contacted Loewe service and got instructions down the line but again it failed to start. It was taken away for repair as Loewe refused to replace it. It returned after 19 days repaired. Apparently the power unit failed. I am very disappointed with the lack of service and the time taken to repair the set. I am just waiting hunt til something else goes wrong as I have lost confidence in it and Loewe. I could have purchased another make for half the cost. I originally owned a Loewe Aconda which gave me 15 years faithful service hence my purchasing anther Loewe.

Purchased newly released Art smart TV from Loewe in Kensington for full retail price.

I foolishly fell for the market trader sales pitch and thought by paying double the price of a commodity brand like Panasonic that owing a brand new model would be a joy.

How can a tv be sold as a Smart TV when BBC iPlayer is unavailable. Needless to say Loewe refused to refund my money nor give the name of their UK managing director. The term "customer satisfaction" is an alien concept.

It is dishonest to sell goods that do not match reasonable customer expectation. Nor can Loewe give a date when iPlayer might be available via a software update?

What is the benefit of a beautiful looking TV that fails the most simple and basic expectation? The menu system is confusing and counter-intuitive. For example, subtitles are off by default and when selected as On go off again when changing channel.

features are buried in sub-menu after sub-menu.

They are quick enough to take one's money but beware: Loewe are the most arrogant, unhelpful firm I've had the misfortune to encounter.

Ooit in een vlaag van verstandsverbijstering, een Loewe Spheros 37 gekocht bij van Wakeren in Veenendaal voor € 9500,00.

Veel problemen gehad met het opnemen van TV programma's in HD kwaliteit,

welke door van Wakeren in Veenendaal niet is opgelost.

Onlangs overgegaan op Telfort Alles in 1 Glasvezel, waarbij diverse problemen

met het installeren van dit nieuwe pakket op de Loewe TV.

Zowel de support van Loewe alswel van Wakeren in Veenendaal hebben de problemen niet kunnen oplossen, sterker nog men deed er niets meer aan!!!

Via aanwijzingen van een andere dealer en het zelf uitzoeken, heb ik de meeste problemen zelf kunnen oplossen.

Mijn beide zonen hebben ook Telfort met resp. een Samsung en een LG TV van rond de € 1000,00 en hebben alles moeiteloos en snel kunnen installeren.

De beeldkwaliteit etc. van hun Samsung resp. LG doen niet onder voor die van onze Loewe, mij vrouw vind hun kwaliteit zelfs beter.

Mijn advies is koop nooit zulke waanzinnig dure toestellen als een Loewe!!!!!

Just an update to my entry, dated 25/10/13. TV required new hard drive & new signal panel (second one in 1 year!). All went well for 4 weeks at most. Now all the previous problems have recurred; basically all systems faulty now. Have contacted Loewe about a replacement or refund(4 e-mails now with all the info they wanted) but all has gone silent. I wait to see what happens.

I thought I was going to get a superior product, but Loewe tv's are so frustratingly difficult to use, it's incredible. I'm used to apple & it's wonderfully intuitive ways. The exact opposite can be said for Loewe. Whoever has written/translated the manual should be sacked. The tv I'm sure, does lots of things, but I cannot work out how to access them. The apps are utterly useless in this country. The picture quality is good, but no better than any other led tv I've seen. Tonight it's decided it can't detect my hard drive; the one I've been watching files from over the past 2 nights & now it's decided it isn't detectable. It really is the most frustrating piece of technology I've ever owned. I've only had it a few months & have hated every minute of it. Unfortunately I'm stuck with it as I can't afford a replacement. If I never hear the name Loewe again, it will be too soon. My advice to you? Buy something a lot of people have, like a samsung. It has all the apps you need for British tv & if there's anything you don't understand, you can ask a friend who has the same make of tv for assistance. Buy something obscure, like Loewe, and you get no help as no-one else owns one. They're very wise not to. It's a big pile of cack. Joanne.

Connect 40 DR+ TV. Now comming up to 3 years old. I have experienced every problem as already outlined by other reviewers. Went away for repair 1 year ago (away 2 weeks) & all seemed well until last 6 to 8 weeks; all the faults have recurred. Loewe arranging for repair again next week. Thank goodness for a 5 year warranty!

Still got my old CRT Loewe Xelos TV from 1999 aprox. With a freeview box, still givng excellent service.

TV is stylish but expensive. The reliability is dreadful. Had bought because of good previous experience of a CRT Loewe TV. Waste of money.

Will not buy again.

Delighted with my TV; great support from Loewe UK. I sent them a number of technical emails which they replied to within hours

Superb piece of kit though whilst not cheap its looks and performs faultlessly

Oh man where to start. Looks great still, 3 years on but this TV set is THE biggest load of sheeiiite. I've had multiple repairs, non of which resolved the issue. Then they replaced the set and still I have issues. They paid me 3k to break my warranty. I walked away with a very glitchy TV but with over half of my money back. It crashes, I get a green screen, sound and picture loses synch, EPG wont repsond, hard drive wont record, sub woofer wont work! Absolute stinker of a TV. I totally regret buying one, you have been warned.