
Instyle Kitchens & Bathrooms - www.instylehome.co.uk
Customer Service
Quality of website
Value For Money
Instyle Kitchens & Bathrooms - www.instylehome.co.uk

User Reviews
Customer Service
Quality of website
Value For Money
Kitchen
Instyle installed my new kitchen and very pleased with the complete process and the outcome. First class to deal with.
G. Mooney
Customer Service
Quality of website
Value For Money
Leaking Shower
Good Afternoon
We purchased a bathroom with good faith in 2016 approx.
We have had contact with instyle in regards to , the built a fake wall and we now have a leak, that went through to the ceiling in our brand new kitchen. We flagged this up to them this year and they told us they were unable to help due to it being over the year. This has been leaking for some time, probably since instillation. We now have a shower that’s leaking and no further forward.
When you pay for a service you expect it to be done to a high standard.
Good afternoon,
Silicone sealant around a bath or shower tray will not last 8 years. It is a perishable item and has to be renewed every 2 years or so. With the 20 years we have been trading, if every customer expected us to replace silicone around their bath/tray for them free of charge we would be out of business. We do come and go a fair bit with warranty but we feel 8 years is pushing it. We were happy to replace but at a charge for materials and time. Fair?
Customer Service
Quality of website
Value For Money
Beautiful Kitchen
I can only reiterate a lot of what has been said previously. My kitchen was completed on 13th May and I am delighted with it. Impressed with work from start to finish, kept fully informed and rubbish was removed very quickly. All the workmen were very pleasant to deal with. Office staff kept me updated daily, a big thank you to them. A very fair price for work. I wouldn't hesitate to recommend.
Customer Service
Quality of website
Dirty, Disrespectful Tradesmen
Tradesmen had no respect for neighbours. Dumped all their waste in front of my window instead of taking it away or leaving it in a safe, considerate place until collection. Disgusting. I would never use or recommend this company if you want to maintain good relationships with your neighbours.
Hi,
As you live in a block of flats there is communal areas for refuge to be left. This was discussed with your neighbour prior to installation and we were advised where to situate the refuge. There was 3 uplifts carried out throughout the installation and on the final day of installation on 8th November any refuge left was uplifted by 12pm.
Thanks
Instyle
Customer Service
Quality of website
Value For Money
Perfect New Kitchen
The whole team at Instyle done a fantastic job, I am delighted with my new kitchen. From the initial survey right through to the rubbish collection I can’t fault a thing. Everyone very polite and professional and the standard of work is outstanding! Thanks again to all the team would highly recommend
Customer Service
Quality of website
Value For Money
Excellent From Start To Finish
From start to finish the quality at service was fantastic. I am delighted with my new bathroom and have recommended instyle to lots of friends. The workmen were very professional and friendly. The after sales service is second to none and they seriously care about their customers long after installation Thank you Instyle
Customer Service
Quality of website
Value For Money
Fabulous New Bathrooms
Thank you so much to instyle for my lovely new bathrooms I needed a bathroom and ensuite I decided to make my en suite bigger and this was not a problem walls came down and new walls put in place. These guys were brilliant worked from 8am ever day my bathrooms look amazing Everyone has been fantastic from the girls in the office the designer and the fitters I have been kept up to date every step of the way even the rubbish was picked up very quickly and the drivers were so helpful snagging done quickly although it was only a couple of little things great job
Customer Service
Quality of website
Value For Money
Kitchen Fitting
Would not recommend this company. Fitters were a hit and miss, different guys each time they came. Put my sink in wrong way round. Cut my splash back on cooker wall too short and I have an unsightly join which I have hidden with a shelf unit. Too lazy to put door bump dots on and binned them. Cupboard door slightly warped despite them trying to fix it several times. Very “slap dash”. Stopped fitter just in time from laying my laminate flooring without underlay
Hi there, if you could call us to discuss the issues you have please we would be happy to inspect these for you.
Regards
Team Instyle
Hi there, if you could call us to discuss the issues you have please we would be happy to inspect these for you.
Regards
Team Instyle
Hi there, if you could call us to discuss the issues you have please we would be happy to inspect these for you.
Regards
Team Instyle
Hi there, if you could call us to discuss the issues you have please we would be happy to inspect these for you.
Regards
Team Instyle
Customer Service
Quality of website
Value For Money
Repair
contacted instyle about fault in toilet cistern and from there it was all systems go with a quick reply and date for work to be carried out. all concerns about what would happen i.e. parts required time for fitting and the many questions I kept asking them were responded to in quick time (they must have been sick with my all questions but always they came back ). The plumber has just came today and as they said all fixed no fuss no damage you wouldn't know anyone was in. Thank you for a great service
Customer Service
Quality of website
Value For Money
First Class Service
I have recently had a new bathroom fitted and I am absolutely delighted with the finished result. The two young boys were outstanding and completed the job in 2 days. They were both very professional in every way and I was completely blown away by their approach to the job ie very hard working no mess and excellent craftsmanship.All in all my experience with Instyle has been excellent and I would highly recommend them .
Q&A
Hi been quoted a price from in style for new kitchen but want money upfront before they have even put kitchen in. Is this normal practice and has anyone else done the same thanks?
Can you answer why a big company is asking for the full price of a fitted bathroom before a job is even done? I have checked the Scottish law and you only pay deposits for company’s and the rest when the job is finished and you are happy with it.
I beg to differ use ask for the full £5,600 then the last £200 when the job is done which I think is shocking . And I can assure you a bathroom suite and tiles does not come to that there’s no way labour should be paid for up front .. Tried to use the EXCUSE it’s Scottish law but I looked in to all that .. You Pay a deposit BY SCOTTISH LAW not for the whole JOB !!
Do they supply work tops only