Vax S2 S Bare Floor Pro

The machine worked great for 6 weeks, then we noticed excess water being leaked onto the floor. I took off the solution container and notice that the plastic was breaking off and the cap was not able to seal properly. I thought this must have been my fault for over tightening and ordered a new solution container on Amazon. This arrived and normal service was resumed until about 2 months later the same thing happened, the plastic seemed to be breaking away from where the cap screws in and the clear plastic glass had become cloudy. Not too much help so far from Customer Service as I see this is a common fault online.The chemicals used are obviously reacting to the plastic and causing it to 'melt' and break down, in my opinion.

We had this machine for under a year. Used it a handfull of times and now it doesnt work. My mum is eldery and forgot where the receipt was. Upon calling customer service(Vax) They could only offer a £75.00 repair charge .....REALLY! or a discount on another machine which turned out to be a lie as their items were discounted for everyone anyway online!! Never Again !!

I have only had this mop a couple of weeks but so far so good! No problems with set up simply fill up water tanks and mop away!

You do need to get used to how much steam you need otherwise the floor can be left a bit wet.

I have 3 children and a 16 week old puppy so decided to give steam mops a go.

No idea why I didn't buy one years ago no more hassle of filling and refilling a bucket or dirty mop heads.

The one thing that made me buy this cleaner was because it also had detergent tank as well as steam so double cleaning on my floors!

Extra bonus was the offer of price of 49.99.

Would definitely recommend!

Have owned this product for around a year. Since purchase the detergent bottle has never dispensed any detergent, basically leaving me with no alternative but to throw the detergent away. This product is not cheap. I have checked the instructions and there is no mention of how to rectify the problem. Think I'll be going back to the good old mop and bucket in due course. On the plus side it is lightweight and glides along floors well.

Vax S2S Bare Floor Pro

I've had this steam cleaner for just over a year now. Initially, it seemed to work quite well, however, I have had to contact the company several times because the detergent container does not fit well and has never been easy to take off or put on from day one. The plastic tabs keep breaking so there is a design fault here. It seems as if it is under too much pressure and wont stay in place and the tabs just break under the stress. The company have replaced the securing tabs free of charge which has been a plus side, but they just continue to break. The problems have been since its arrival and I'd call it a 'Friday' machine, one that has slipped through quality control and my request to have it exchanged for another one, has fallen on deaf ears. Currently, the container is held on with a rubber band. I would not buy this again (once bitten, twice shy) and I'm currently saving up to buy a different steam mop made by someone else.

Selected this as exchange for Black and Decker model which expired after 9 months.

Appliance gave up after 4th use. Did not like the two water chambers. Floor seemed no cleaner with use of detergent. Floor too wet with steam applied more constantly. Did not lift dirt from grout as expected.

I purchased the steam cleaner 9 months ago and was so impressed! Then suddenly it started streaking the floor and was much more wet than usual. I complained and they have just recently sent me an alternative replacement and it does exactly the same! streaks the floor! Now I have two steam vacs cluttering up my garage!

I purchsed a bare floor pro and whilst it works ok it leaves laminate and vinyl floors looking dull and streaky any ideas anyone of how to cure this

Hi I bought the vax bare floor pro on line a few weeks ago and am amazed how fantastic a cleaner it is. I suffer with arhtritic wrist and found that this was no problem with the cleaner as it is so light and versatile

I must have been unlucky. I received the product after buying online direct from Vax. The arm that hold the handle was cracked on arrival.

I called Vax and they said they would send a replacement handle (wouldn't give a refund) which eventually arrived in a plastic bag! This was broken too.

I went and bought a Black and Decker which is so much more sturdy.

Now awaiting a refund from Vax.