Breville JK15 Lightening

Breville JK15 Lightening

User reviews
2.7

Durability

4.7

Ease of Use

1.7

Service & Support

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Breville JK15 Lightening

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Breville JK15 Lightening
2.05 15 user reviews
57%
47%
313%
27%
127%
013%
2.7

Durability

4.7

Ease of Use

1.7

Service & Support

4.1

Style

2.4

Value For Money

User Reviews

Guest

Fire Hazard

Nearly burnt my kitchen down. Have found other similar reviews. Beware.

Guest
5

Ease of Use

3

Durability

5

Style

3

Value For Money

This Is A Fats Boiling Kettle. It Looks Good And T

This is a fats boiling kettle. It looks good and the blue and red lights are a stylish gimick - while they work. Trouble is, the red, boiling, light failed after a few months (can't remember how many but less than a year I think). Now the filter mesh has perished. I think that it also taking longer to switch off once boiled, than it used to.

Guest
5

Ease of Use

3

Durability

5

Style

2

Service & Support

2

Value For Money

Had The Kettle Just Over 1 Year. The Red Boiling L

HAD THE KETTLE JUST OVER 1 YEAR. THE RED BOILING LIGHT STOPPED WORKING. THE FRONT HAS GONE YELLOW AND FLAKED OFF. WAS A VERY GOOD LOOKING KETTLE IN THE BEGINNING NOW AN EYE SAW, MAY AS WELL BUY THE CHEAPER PLAINER MODELS WITH NO FUSS!!

Guest
4

Ease of Use

1

Durability

3

Style

1

Service & Support

2

Value For Money

I Have Had A Jk46 Model For Just Under Two Years.

I have had a jk46 model for just under two years. The lower part of the plastic body has gone badly yellow, and started to turn to powder. It then began to thin and crack, and the other day, my finger went right through, leaving a hole, and of course, a useless kettle. Is this not a health and safety issue? They should all be recalled. I have e-mailed them with photos but they will not reply.

Guest
5

Ease of Use

2

Style

2

Service & Support

After Not Many Months The Body Of Our Breville Jk1

After not many months the body of our Breville JK15 cracked all over the place and the kettle discouloured heavily. Whilst it still worked it was an absolute eyesore.

If you are proud of the way your kitchen looks, this isnt one for you, but for boiling water up in a shed or garage, yeh its ok.

SteveFromTot
5

Ease of Use

5

Style

2

Service & Support

1

Value For Money

I Also Have Had A Breville Jk15 Lightening Kettle

I also have had a Breville JK15 Lightening Kettle for over a year now; it looks really cool, I like the way it lights up and the speed it boils water, but the spout and part of the lid has now deteriorated so much that it does not look safe to use.The plastic glossy surface looks like it has been eaten away and left it powdery looking.Even though the kettle looks good; I would have thought a company like Breville would have used better materials in the manufacturing of this kettle perhaps?I also would not buy another Kettle from this company.

itshimthere
5

Ease of Use

5

Durability

4

Style

2

Service & Support

4

Value For Money

Would Recommend This Breville Jk15 Lightening To A

Would recommend this Breville JK15 Lightening to anyone - we've had ours for years & the limescale filter has only just broken down - the kettle still works perfectly - just got the white lumpy bits of limscale back & can't seem to find a replacement filter

gbh
4

Ease of Use

3

Durability

4

Style

3

Value For Money

I've Had This Kettle For 2 Years Now And I Have En

I've had this kettle for 2 years now and I have enjoyed its colourful illumination. It boils quickly and has a stand-by function to remain at boiling, indicated by an additional ring of red lights in the base. Unfortunately it's now unsafe to use. The lid opening mechanism soon deteriorated becoming difficult to open. However, this was soon solved by filling through its spout. The filter soon became hardened with lime scale and disintegrated. The worst thing is the way the plastic deteriorated allowing water to pass through the kettle walls and onto and around the electrics of the base. The plastic used is clearly substandard and means that I would not purchase another plastic kettle from Breville. Great kettle let down by a few points but mainly the safety issue of deterioration of the kettle's plastic body allowing water to pass through onto the electric base.

itshimthere
4

Ease of Use

4

Durability

4

Style

2

Service & Support

3

Value For Money

I Have Had This Kettle For 18 Months And It Has Be

I have had this kettle for 18 months and it has been used everyday with no problem. My only gripe is the trouble I have replacing the filter. It is very hard to find a stockist and Pulse, because they couldn't take plastic, expect me to line up at the post office for hours to buy postal orders. I have been waiting for 2 weeks for their IT to be fixed so they can take CC payments.

Barzey
5

Ease of Use

0

Durability

5

Style

I Have Had The Kettle 2 Years Now And Had A Proble

I have had the kettle 2 years now and had a problem with the lid not opening. On examination I found that one of the plastic retaining lugs had worn through as there was now white grease applied to it. Although it was on the other lug opposite.

Worse still I contacted the only company we have to contact called 'Pulse Home Products' and they were unable to supply the simple plastic part. They could or would only supply the small lime filter - nothing else. (About as useful as a chocolate tea pot - pardon the intentional pun)

Worse still when asked, they would not give me the name of the company that makes\assembles them except to say they are in the far east. Although I stressed that if I had the name and the country I would contact them as it would be no problem for me at all, they blankly refused. I do not think I have ever contacted a more negative support company ever in my 63 years.

In view of the lack of parts and support I would strongly recomend that no one should bother with any Breville products at all. I am most dissapointed which is a shame as it was a good kettle.

1
mivona

I agree with this review because...I think that Breville's customer service lacks a great deal as well. My experience of their helpfulness mirrors Barzey's.

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