Triangles Health and Beauty, Blackburn

Marvellous Maddie - I was booked in for had my hair to be coloured with highlights followed by a hair cut and style. I was blown away with Maddie's enthusiasm, passion and care. She really is a true gem at Triangles. I would highly recommend her and would 100% ask for her again to get my hair done in the near future. Thank you ????.

They charged me double from what they informed me on the phone ! My child's hair cut was rubbish .

The guy that cut it was chatting a load of rubbish! Like is he for real!! I was polite enough not to rip his head off ! He was just embarrassing himself ! Going on and on about some school .

Felt ripped off paid £19 for a child dry cut that looked like I could hav dome a better job at home !

Never again

Sooo I recently popped into Triangles.... Because I was in the area for business reasons ( moved away years ago)..never did find a salon I liked when I moved away.... Anyway popped in to see them... And honestly it was like I was long lost family... Had no appointment .. but was truly treated like a celeb.... Thankyou just the pick me up I needed... 

This salon has the worst customer service ever.

I would not come back or recommend it to any friends or family.

They have made me wait outside the salon for over an hour!.

Had laser treatment and in each session I explicitly told the woman NOT to go over blemishes and marks. Every session she went over one spot I had specifically asked her to avoid. When she puts the laser on the spot/blemish, you don't have time to react and stop her because it takes you by surprise - It's like someone putting their finger on your face and starting on the patch you want to avoid, it's already too late.

I am so angry that I paid for treatment, asked EACH TIME for them to avoid certain pigmented areas for my own safety, and was ignored.

UNTRUSTWORTHY AND UNSAFE

Best haircut I have had in years. Thank you.

Wanted a colour and cut, didnt get consultation or enough details about what colour or how they treated my hair with which treatment. Cut was uneven and I sat there for a long time with no one talking to me. Worst experience in a salon, unprofessional as they bring family bad vibes in to salon which i picked up on, its a family business so they all work with each other. Never would i go there again and would not recommend, not value for money.

It's not often good feedback is given and I feel this salon has gone above & beyond! I don't live in the Blackburn area & so have had to drive over an hour to get to Triangles for my treatments, but I must say it has been worth it! I have just finished a course of fat freeze & cavitation treatments & even though it can take up to 8 weeks to see the full result I can already see a huge difference & I am over the moon. Every member of staff was polite & both owners were lovely. I have now just paid for a course of laser hair removal & will be looking forward to seeing the results. I appreciate that you can't make everyone happy, but what I will say is for others not to focus on just the negatives! :D

I have recently had laser hair removal I was charged £735 in total and the hair is still coming through. I have also tried their laser for radio frequency facelift. They said they have amazing deals on now because it is new in. I saw the consultant from Vivo Clinic, the franchise company, who told me that my lower face, around mouth nasolabial folds and across the chin would benefit from the treatment as the chin is a bit bumpy and needs addressing and I didn't need my eyes or forehead doing. He said I would need three treatments. I asked how long is the treatment, he replied one hour in duration plus the first session an additional thirty minutes for a consultation with the therapist who would be doing the treatment. I paid £180 for three treatments up front as it's supposed to be an offer, a discounted price.

I arrived for my treatment and a therapist cleansed my skin then I was taken to another room for the treatment with a different therapist. I was not given another consultation and instead of addressing my particular needs as discussed with the first consultant from Vivo Clinic before paying my money, this therapist told me what areas of my face she was going to do which would be the forehead, cheeks and jaw line, she said she will not do across my chin under my lip. She said it will last thirty minutes. I told her that the consultant had said it would be an one hour treatment, she just said no it's thirty minutes.

I phoned the Vivo Head Office in London to make enquiries and they told me that the treatment is about an hour and a minimum of 45 minutes not including the eyes or under chin meaning a double chin. I asked is it including across the chin under my lip and they said yes. I enquired about the price there, they said £149 an offer at the moment for two treatments not including eyes or under chin. I feel angry that I have paid £180 for three treatments that will only be 30 minutes long after I was told by the Vivo clinic consultant it would be an hour long. So much for their 'offer' at Triangles. The worst thing is I have not seen any difference at all from the treatment, no skin tightening, nothing.

My suggestion is don't believe a word they say they just want your money!!!!

My experience at Triangles was really good. The staff are really friendly and helpful and always have good advice if you need it without being too pushy. The salon is really nice and there was a nail room where it was quite lively and chatty but then when I went upstairs for my next treatment it was really quiet and relaxing, woI uld definitely recommend this salon if you want a top quality treatment.