Thomas Cook Travellers Cheques

I bought Thomas Cook travel checks around 10 years ago for use in emergency. I no longer need them ButI can't find an overseas bank that will take them,If I cash them in in the UK I have to accept Thomas Cook exchange rates which are terrible. I think this is Disgusting.

Jim Milne.

The TC of Thomas Cook are not accepted in other countries so I went to their Pune main office .To my surprise they refused to accept at first instant on my severe argument they told me to send to UK for encashment.

I am goint to file a suit in Pune Consumer Court.

These Thomas Cook MasterCard travelers cheques are impossible to cash. Travelex refused to cash them, several banks refused to cash them "we don';t accept these ones, only American express" and definitely no hotels or retailers would accept them. There is no help line to call and no information on the website on where to cash. They basically take your money and will not refund. Do not buy these cheques, it's as good as throwing your money down the drain!

I lost 3000 Euros, I was told we except Tohomas cook Travellers cheques her in Germany ,and than after I signed cheques I was told " o so so sorry , we do not except Thomas Cook T C her in Germany ,only UK excepts, " When I Arived in U K no one excepted my signed AND unsigned cheques, I Lost R 3000.00 Euros DO NEVER bay THOMAS COOK,T C ,and if you have some GOOD LUCK TO YOU

Robbed first night we arrived thomas cook refused to honour the insurance slip ,firstly citeing I had sworn at the rep in theU.K. office then using the feeble excuse in the DOT hearing that as I was a market trader they thought I may have lost them in a casino ,I wouldn't have them for free,it took the DOT and a 2 year slog to get reimbursed,they aren't worth the paper they are written on .

I have submitted the Thomas Cook travelers chech at the Hilton only to be returned and my Credit card invoiced. I was trying to find someone to deal with this but it seems to be impossible. So thats approx R14000 down the drain

A

I sugest you think very carefully about buying travellers cheques from Thomas Cook branches or elsewhere. Ours are in sterling.

You may believe that there are no expiry dates on travellers cheques having purchased some. This is not the case. Our cheques were refused for a refund at the Thomas Cook branch from which they were purchased, being 'the old type'and also could not be used to purchase euro. This is despite a sign on the counter window which says that they do take back travellers cheques.

We took them to the branch along with our passports and were told to pay them into our bank. The teller was pleasnat but firm on this. Our bank won't handle them either.

We would like to know where we go from here

I have 350 euros in Thomas Cook travellers cheques. Went to the local office to cash them for euros. They offered me 285 euros!!! They say on the wallet "we'll buy back any left over travellers cheques commission free". How can they get away with that?

I purchased travellers cheques from Thomas Cook in US $ during the purchase and general chat between myself, my wife and the cashier I was assured that Thomas Cook would buy any left over on our return (we at this time assumed the same rate at which we purchased $1.54 to £1) we returned with $1200.A couple of months later we booked a holiday to main land Europe we decided to attend at the same branch in possesion of our cheques and reciept cash them in and repurchase Euro,s. What a con they offered us the rate of $1.80 to £1 meaning we would lose almost £150 the cashier stated they do not offer a same exchange facility but a 0% commission .Needless to say we did not cash them in but purchased Euros after a visit to bank so be warned ask before you purchase if they buy them back at the same rate.We intend to use the cheques next year when we visit the States.

I would be very wary of ever using Thomas Cook travellers cheques again based on a recent experience while on holiday in Turkey. My cheques were lost / stolen on the morning I arrived and it proved very difficult to cancel the cheques, partly because the wrong numbers were printed on my receipt, and it proved totally impossible to obtain replacements. The only offer I received was for a partial refund to be sent to my home address within 30 days. I'm still waiting!!!!!!!!!!