My Caravan Insurance www.my-caravan-insurance.co.uk

Stay away. I moved Mobile and told them. They took no details and I had to enquire a few weeks ago...Told I wasn't insured, they took the money though!!!!!!!

Stay away.

Good I like it kgfivcycchcgdyh

Had a quick check of other reviews and decided this one looked relatively good!! It didn't have the most reviews, but they appeared better at managing claims. Whilst most companies are always pleasant when taking their premiums, they are not always so efficient at handling claims. Finding a review in which the Director of My Caravan Insurance takes the time and effort to address a customer's complaint is hopefully an indicator they do take these issues seriously.

Well, so far so good - taking out the policy was very straightforward and the assistant was efficient and friendly.

We were insured with Drewe caravan insurance through mycaravan insurance. When we made a claim we were totally given the run around. We had to provide a cris document that we were never asked for when we took out the policy. We had to apply for one that took 6 weeks to come. Our caravan was written off so when told the cheque would arrive, we waited a week and nothing. We rang and were told it would go in the bank that day....nothing. we were then told the claim hadnt been processed, then it had and we would have a cheque, then it was going in the bank with my say so on that day......nothing. rang again to be told it still hadnt been approved after being told it had. This went on for 3 weeks after being told was approved then wasnt. Having ordered a caravan, we had no money to pay for it. The caravan was left in storage the whole time and was supposed to be picked up im march it was picked up in may. We expect to be charged for the storage for this time. We infofmed the insurance on 19th Feb and it was finally resolved at the end of May. We totally feel that we were lied to. We understand that these things take time but why and say the payment is ready when it wasnt. Very dissatisfied and would never ever use again.

A good qoute on our very first caravan very friendly staff ehen we changed our caravan there was a small fee rather than a cancellation fee so very fair and honest company to deal with.

Cheapest on the web. Had to make a claim for a stolen caravan which was dealt with quite quickly once all police paperwork had been released and processed. Customer service also rang me to refund renewal premium as claim occurred prior to renewal. Definitely recommend for caravan insurance.

Caravanner of Newport Pagnell

I got a good range of cheap quotes from their website and they were very helpful over the phone and managed to save me even more money. Checked the policy and insurer reputation and is as good as my previous insurer.

A friend recommended this company to me. The staff were so friendly and went out of their way to assist me in getting the details right and got me a good quote with good cover. This is my first caravan and I'm very grateful for the help that they gave me. I would highly recommend to anyone looking for a quick and efficient service.

Found this site on Google and got a very good quote which was £30 cheaper than the Caravan Club.

Wanted to check that it was good cover with a decent insurer so called them and they went through the details with me over the phone and managed to save another £10 becasue I had an Alko wheel lock.

They went through the cover and had everything I need (don't go abroad and only me towing) and paid there and then with documents emailed to me straight away!

Very polite and efficient, will use them again.

I have been with My Caravan Insurance now for 2 years. During that time i was unfortunate to make a small claim owing to a piece of wood coming off a garge roof and hitting the caravan. After a short discussion with their claims dept i received a claim form which i duly completed and returned along with an estimate for the damage. My dealer called me to arrange for the van to be repaired as My C Insurance had given the ok to proceed. I can only praise my C Insurance for excellent service throughout. I look forward to them giving me protection in the years to come. Thank you !

GDW West Midlands