Creditas Financial Solutions - www.creditas.org.uk
Customer Service
Speed Of Loan
Value For Money
Creditas Financial Solutions - www.creditas.org.uk
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User Reviews
Speed Of Loan
Customer Service
Value For Money
Called To Discuss My Payments
Applied on their website, within minutes I had an SMS advising I had been approved and a member of their team had called to discuss my payments.
Speed Of Loan
Customer Service
Value For Money
Great Service
The lady that was dealing with my application went above and beyond to help me, I was so glad to have her sort it all out as she couldn’t have done anymore.
Her customer service was amazing a real credit to the company. I just want to say a huge thank you to her for everything she did, it made the process so easy and simple.
I can’t speak more highly about the service I received and will in the future.
The only downside was that due to work issues and the pandemic I will have to wait to get my car but I know that the lady from creditas will help me to get back on the road.
Speed Of Loan
Customer Service
Value For Money
Simple From Start To Finish
Applied on their website, within minutes I had an SMS advising I had been approved and a member of their team had called to discuss my payments. They made sure I was 100% happy with the vehicle and payments before sending my agreement to sign. Once agreed I completed my finance documents online via a link that was sent to my email. Collected my car yesterday, great experience.
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Warning To Others!
I would not even grace this company with a one star but I had no option.
We have received absolutely shocking service from them causing nothing but stress, frustration and to be quite frank, anger!
We have basically been pushed from pillar to post for a straightforward application for finance to buy a car. We have been required to do pretty much ALL of the admin/calling/PRINTING of documents! We were given false information on which ID's to provide and they even suggested we must go out and BUY a scanner to send them images that we had already provided them with.
It has been nothing but a faff. Staff members even cut off their contact numbers so we couldn't get through to them to resolve the issues. This company and it's staff are completely unprofessional and incompetent at providing the service that they are supposed to be 'specialised' in!
As a warning to others, just don't go down this route if you can help it. Find another PROFESSIONAL company to work with, we wish we had!
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