Creditplus - www.creditplus.co.uk

This company provided finance to the buyer of my car recently and I will never sell again if Credit plus are involved.

Very unprofessional and hap hazard way of communicating what info they required of me. Then they held onto my V5 so I couldn't send to DVLA and was charged an additional month road tax.

When I asked then to reinburse me they dicked me around for another 2 weeks before refusing.

Terrible company, admin, manners and ethics

Well there is no words sold me faulty car already spend £2000 still not fixed have to step to court!!!!

I have just had excellent service at Creditplus.

He worked with me to arrange our car finance he has great customer service and communication skills .

Polite at all times and very professional.

Well done and thank you and good luck in all you do.

Jo

Good customer service. Car delivers on the agreed time and to my expetation

This is my experience... I found a website, time4leasing, which must be an affiliate site for Creditplus because ALL their "Get Firm Quote" buttons lead to a call from Creditplus. The cars on time4leasing are NOT REAL - so when the Creditplus adviser phones you to tell you about your credit rating they also have to find you a car.

NONE of the dozens of cars available for less than £100/month in the time4leasing website are available. The adviser said the prices are inaccurate on that website but blamed the other company for this - it is another company.

I looked on the Creditplus website, where they also have dozens of cars available for under £100/month. None of these are available either.

Initially, I was told the monthly cost and finance % rate depended upon an 'Excellent' credit rating (therefore to NOT expect to pay what is on the site). The adviser was courteous and seemed genuine in wanting to help.

However, despite being told (by the Creditplus adviser) I have an "excellent credit rating" and can get the "best rate from the best lender", I was offered almost 2% above the rates being offered on the Creditplus website.

When the adviser phoned me with another car (at OVER £100/month) I looked into it and they are selling them at top-price, plus loan costs, so over the 4 years you pay about 1/3 extra for your car while it depreciates massively. I said "No thank you"and that I'm upset with the integrity shown. The adviser closed down my account for me - NO FUSS.

I then got a call from his supervisor to say maybe he could get me a better deal... Which begs the question of whether I was actually being offered the best deal by this Broker in the first place?

PS: the low stars are not about the adviser. Nor the service provided after the loan has been taken out since I have no experience of this.

I received a fantastic car from Creditplus and the team, I couldn't believe my eyes when I went to pick it up....beautiful car!

They found the car I was looking for with all the specs I required and easily managed monthly payments.

Thank you

First-class service from start to finish!

Very efficient, clear explanations & a quick transaction.

Constant contact.

Our advisor was excellent.

Thrilled with my new car and wouldn't hesitate in recommending Credit Plus.

If I could mention my sales person he should be praised brilliant job !

Poole branch quick to call about me getting finance But Got a call saying id get a reply next day weds 20/04/16 but no call came phoned yesterday 22/4 and was told the person i wanted would call me back again nothing . I dont have a great credit rating but a courtesy call would be start even if they cant help .

Just wanted to leave a review. You are exceptional at your job. I just wanted to say thank you very much for your brilliant service.

You are a complete natural and your customer service skills tick all the boxes. When dealing with you, there is no hidden agenda, only you trying to ensure that the customer is happy. You are also a fountain of knowledge. Thank you again. Keep up the good work.