
Stan Collins & Co - www.stancollins.com
Customer Service
Value For Money
Stan Collins & Co - www.stancollins.com

User Reviews
Value For Money
Fantastic Service
Excellent Service by the person I dealt with and the Team. The person I dealt with has been fantastic, very quickly organised everything we needed for our mortgage. Service was fast, quick and honest. Having dealt with other similar firms in the past, can honestly say this is the most straightforward and honest dealing I have had and would strongly recommend to anyone looking for similar services. Really straight forward service, came out to the house, reviewed all the appropriate documentation that I provided and then advised on the recommended products for our house move. Provided whole market coverage, although we did opt to utilise their services to port our existing mortgage which the person I dealt with and the team helped with.
Really approachable, happy answer all my questions and very quick turn around for us. Exceptional service by all members of the team that I have spoken with throughout our dealings. Will definitely be using their services the next time we are in the market for a mortgage or life assurance product.
Great Brokers
I would recommend to anyone without doubt. Great staff. So supportive and professional. They made the process easy to understand. I was informed well and updated on each occasion. Manager answered on my email promptly and everything was easy and clear to understand . I am on zero contract and the person I dealt with arranged appointment in our flat with a man who is the best to dealing with with NHS Staff Bank zero hours contracts ! Really easy to deal with . Everything was organised smoothly without any stress. We had only one appointment and we exchanged many emails and phone calls .I am happy that my new build developer recommended them to me . That is really important to have such a good service . You should provide solicitor service as well as I had terrible experiences with other company.
Value For Money
Excellent Service And Mortgage Advisor
The entire experience with Stan Collins has been incredible, but the person I dealt with has been particularly wonderful with us. Her knowledge and integrity is only outclassed by the fact she is personable and very attentive. She is extremely knowledgeable about her field and proved an invaluable asset as we took this big step on to the property ladder.
They made getting our mortgage very easy, and Darryl was exceptionally patient with me and with my tendency to panic.
I can not recommend Stan Collins enough.
Excellent Service
Stan Collins and Co made the mortgage application process as stress-free as possible. We had already done a lot of research into the products available on the market, so were extremely satisfied with the recommended products from our allocated mortgage advisor. They organised the meeting at our own home and ensured all our questions were answered. Communication was excellent and we were regularly updated with the application progress. We were made to feel that we could contact the team at any point and everyone we were in contact with was very friendly. We would highly recommend.
Mortgaging Made Easy!!
From the first phone call to my mortgage being in place they could not have made the process any more simpler or stress free for myself.
1 phone call to arrange a meeting, 1 phone call after the meeting to advise me all is in order and any updates by email, all completed in a few days.
So simple and stress free.
Value For Money
Helpful, Easy To Deal With, Would Recommend.
Helpful experience. Answered all our questions honestly and talked about long term benefits. Good to know that we have a long term relationship with Stan Collins & Co to renegotiate mortgage at key points.
Our initial appointment was at a time that suited us and the advisor came to our house. We were kept in the loop with regards to submission/approval/queries of our mortgage despite the country shutting down due to snow for three days! Regular email and phone updates and someone was always available when we had any questions.
The products discussed were suitable and tailored to our preferences/choices.
The advisor was not trying to push more expensive products and was happy for us to get second opinions on some quotes. We managed to get a good deal on the mortgage, better than we had initially thought, and the easy contactability of Stan Collins & Co gives us confidence that we will be supported throughout our mortgage journey!
Would Definately Recommend!
I thought that Stan Collins & Co were very efficient and very helpful. The person I dealt with came to my house and was very friendly and was very helpful. I thought the service was amazing and everything was always explained to me thoroughly. I would definitely recommend to my friends and family as the process was made so easy for me due to the staff who I dealt with. Buying my first home was made so easy.
Value For Money
Professional Team And Professional Service
My husband and me were very struggled to get a mortgage being First time buyers and very new to Edinburgh, but had the amazing chance to met the person I dealt with’s and Co Team, who provided us a very high quality assistance and help from the beginning until the Offer approval. It was incredible to believe how fast and easy is to be assisted by them. They just take everything in their hands. We are very very greatful to them for all their efforts and hard work. I would definitely recommend them as the BEST.
Value For Money
Great Service And Easy To Deal With!!
From the first moment in dealing with Collins & co things were friendly and easy with clear communication throughout. If there were any questions I had along the way I could ask and got a quick reply. I would highly recommend anyone use Collins & co, this is my second time using them and will continue to do so in the future as they provide a great service!!
Value For Money
They Provide An Amazing Service
The staff at Stan Collins & Co. could not have been more helpful! Being first time buyers they have made the process easy & have assisted us each step of the way, through what can be a very stressful time! The employees at Stan Collins & Co. were always a pleasure to deal with, they had great communication throughout, I was updated regularly throughout the help to buy & mortgage application process. I couldn't be happier with the service they have provided my partner & I. I could not recommend this company enough!
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