Access Equity Release - accessequityrelease.com
Customer Service
Ease of Use
Quality of website
Access Equity Release - accessequityrelease.com
User Reviews
Ease of Use
Customer Service
Prompt
The Finance Adviser was knowledgeable. She got into action and explained what on offer and what to do and do it right. When it came Deed of Variation, her suggestion was spot on. I learn that Applying for equity release was stressful but she made less stressful.
As usual, the Solicitous were the knotty junctions. But at the end everything ended well.
Ease of Use
Customer Service
Very Satisfied With Service And Highly Recommended
We were so pleased to find a person like TJB to guide us through our equity release. She outshone all the other representatives from companies offering e.r.
TJB proved to be trustworthy, professional, of excellent calibre, punctual and quick to respond to our queries and concerns. She patiently spent time with us to get the best deal available and went the extra mile.
We were extremely satisfied with her performance and highly recommend TJB of Access Equity Releas e to others pursuing equity release.
Ease of Use
Customer Service
Excellent Service
Our advisor, NC, was very friendly, approachable and helpful with our equity release Would very definitely recommend him to any potential customers and would definitely use him again.
Ease of Use
Customer Service
Looking Forward To Retirement
I had considered Equity Release but was worried about it, I rang Access and a lovely lady came to see me, TB obviously noticed my reluctance, with no hard sell she advised I spk to my family . I did and weeks later I called her, she went through everything with no pressure , she was informative and truthful , even after it being her second visit, still no pressure .
I went ahead she arranged everything , even ringing me two weeks later to see that I was happy . The process was simple , it was informative and I now have my money and look forward to my retirement with money in the bank . Thank you so much TB you are a super star , a real person not just a sales women. Informative, compassionate andi am so pleased that you saw me through this . I am forever grateful x
Ease of Use
Customer Service
Great Service
T B gave a great service explaining all the options arrangements were made and explained all went very well and completed quickly and efficiently I would recommend TB to anyone interested in equity release there was no pressure to go forward if you we’re not satisfied
TB came to my home , she explained the processes in detail, she explained about the present market and what that would mean to the rising interest rates. She was pleasant and knowledgeable. I wasn’t sure there was no pressure and her advice to me was spk with my children . She gave me her card. There was no hard sell process. I did spk to my children who agreed it was right for me . TB came back and went through everything again with patience and I decided to go ahead , not quiet 4 weeks later and I’m ready to complete . TB is a professional but also compassionate lady , it was a privilege to meet her and I am now looking forward to retiring not dreading it .
Excellent Service, Thank You.
I liked the way the advisor went through all of the details and options with me. They also made me feel like a good friend and were very helpful.
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