thinkmoney Managed Current Account www.thinkmoney.co.uk
Customer Service
Ease of Use
thinkmoney Managed Current Account www.thinkmoney.co.uk
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User Reviews
Ease of Use
Customer Service
Think Money Banking For No One
Company who freeze your account and give you a runaround with no explanation of why or when they will send you your money. Customer service team useless you’ll get more information from a brick wall than them. Avoid this company.
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Customer Service
Fraudesrters
So many fake reviews. Just locked me out of my account. Nearly a week had to pay for my bills. I rang them and emailed them 3,4 times a day. Paying £10.99 a month for nearly couple of years.made a payment to my painter last Wednesday he still hasn't received it yet. All they saying is there is no update on the account and they can't say or do anything. Doesn't matter if someone dies or go through such hardship. Got about 2k altogether including the payment which is not been received. So frustrating don't know what to do. Going to contact obsurdsman. Will make sure the pay all the fines for the payments delayed cuz of them and for metal stresss
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Customer Service
Lost Funds
This bank who I have been with for over 10 years has lost my salary and so far it has been three days with direct debits due to come out and they still cant locate my funds. Do not use this bank.
Absolutely true.
Avoid This So Called Bank
Will close your account with no warning time to make suitable alternative arrangements. No opportunity to challenge the reason for closing my account.
And £10 montlhy fee, closed at weekends and open 8am to 6pm . No 24h access,
Would never ever use again, have been left without being able to receive my wages and pay rent, am going to be evicted. Thanks think money
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Customer Service
Thinkmoney Bank Is Losing Clients Money On Accounts
Thinkmoney bank is losing money on the client's accounts! The statement will show that the money went from your card account to the bill account, but they did not come there. I had this in October and in December now. I will make a complaint to the financial ombudsman. the bank sent me a message - that there was an error in their system and they manually credited the money 5000 pounds to the my account again. Be careful, check your old statements!
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Missing Money And Terrible Customer Service.
Had a faster payment sent to my think money account 19 days ago and it hasn't appeared. I've confirmed with all other parties to ensure its been sent correctly which it has but think money are doing nothing to sort there issue. Wait time on the phones are the longest I've experienced and when you get through theres no help at all other than well be in contact.
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This Has To Be The Worst Bank Ever Conceived
Opened an account with them 8 months ago. Their app is trash, no Apple Pay. Just a contactless Mastercard and daily emails bothering you to get a credit card with them. They charge you £10 for providing nothing.
Customer service is a joke. I opened the app to check my balance this morning and just saw that the account has been closed. They did not even contact me to notify me of the closed account. No letter, no email, just left me high and dry. They know that the people they serve have difficulty getting services from more reputable banks due to bad credit and the likes, and they fully take advantage of it. Do not open an account with these people unless they are your absolute last resort.
I have always maintained a positive balance in the account and they have taken their £10 per month with no issues. I am happy I always withdrew and kept some cash with me, as these people would have just left me without money to beg on the streets for food. Now I just have to figure out how to pay my bills without a bank account or access to the rest of my money.
This will inevitably be you if you bank with these people. Avoid them at all cost and try literally anyone else before you open an account with this terrible 'bank'.
Yes i totally agree, my account with them was closed down with barely any warning time to make suitable alternative arrangement. Basically no tine and no reason given to even challenge. Thus has left me without ability to get my money paid in, shich was due the very next day after they closed it. Rent and other financial commitments due, but now probably going to be evited etc...,
Worst so called Bank ever, AVOID AVPID AVOID,
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They Block Account
they blocked my account for no reason. they cant explain either.
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Won't Stop Contacting Me!
I have never been a customer of this bank. Someone tried to trick me online and take my details, but only got some, enough to try and open an account with these people. I have contacted them and made the story clear, they have assured me it will go no further, but it's a few months later and I still get emails telling me to complete my account setup, despite all my efforts to end this, unsubscribe, etc. I just keep on getting the emails, so contrary to their assurances of removing me from their system, I'm obviously very much still on it. Poor poor shameful performance!
Ease of Use
Customer Service
Think Money
vaishali waghmode
take a proper decision for money
Q&A
What is the limit you can pay on your card when purchasing goods and services?
How do I close this acount, as it is not suitable for my needs?
After reading all the bad comments I'm a bit worried that my wages ain't gonna go in, can anyone tell me if I should be worried please?
I don't think the negative reviews are about bacs payment. Even they can't get tha wrong
I've got a thinkmoney prepaid current account and want to know will my wages will definitely get paid into my account via bacs and what details do I have to give to my employer?
Yes they should. Give your employer the sort code and account number shown on your card
I have been with Thinkmoney online banking for 5 years. Can someone please tell me if I can apply for a small loan from them for one month?
Hi I've been with thinkmoney for about 2 years and they telephoned me offering me a credit facility on my account I'd advise you to telephone think money and discuss with a adviser. Hope this helps.
I need to unblock my card account. How do I do this?
If you phone think money you will be asked a few security questions and once you have answered these correctly they will unblock your card account for you
How do I get my balance up? I can't access my account.
Hi you text Bal. 81122. But there's a mobile number which be free to use as the other number is chargeable. If you still cant get access to your account balance then you will have to telephone them. Also check that your mobile number is the one you use for your think money account.
I'm an account holder but can't access my account on my phone. Can anyone help? I bought stuff from a shopping channel on installments. They were unable to take the installments, now I have double to pay this month and they have refused to send me any future goods.
Can thinkmoney refuse to let me withdraw my funds? I've not been able to access my online banking or text services for 10 days now and I can't withdraw my funds. I'm sat with no food or gas and electric and I'm disabled.
phone your money manager , there may have been a problem if you tried to buy online and forgot your password and put in the wrong one 3 times by mistake , something i've done myself .... Give them a call , have all your usual details ready , and they should be able to free up your account while you are on the phone ....
Can you pay money back into your card account?
Yes , you can do this at RBS and Nat West banks , I have used Nat West and it will take 7 working days to clear cheques ...RBS will be quicker , so it just depends on how close either branch is and how soon you want to use the funds