Yorkshire Bank Internet Banking www.ybonline.co.uk

Absolutely useless, day after day week after week no damn access If yo're going to close this rubbishdown then please GET ON WITH IT!!!

I have 4 accounts and have been with Yorkshire bank for over 30 years and have never felt more disappointed and frustrated with them.I have not been able to access my accounts yet again to move some money around. Apparently my customer number and passwords are not recognised which i find incredible,seeing as i have not changed a thing! SORT YOURSELVES OUT AND DO NOT ENCOURAGE US TO USE THE TECHNOLOGY WHEN YOU CAN NOT DELIVER THE SERVICE.I think it is time move my accounts to a another bank.

Back in January I blocked my digital banking due to trying to get into it three times

On Thursday 1st November I was back at yorkshire Bank to due a transaction and decided to reconnected my digital banking, which was done. But once I got home I decided to give it a try on my kindle fire & phone and got no joy. Rang the bank, went through it on my kindle with one of the staff and HORRAY ! Got on to the page.

Decided to give it another go today and no joy once again. Banks promote digital banks but why is it that I have trouble with this bank. 

The new internet banking is extremely poor. The old system was excellent, easy to use and self explanatory. The new system will not even separate direct debits and standing orders to individual accounts. All in all it is a drastic downgrade.

Been trying to contact yorkshire bank for days. No idea where you are in the queue.

Still not got through. Grrr

Without being informed any access to my 5 accounts is withheld. I am not home until November so I will be closing those accounts down 1 of which has been running for about 60 years, since the days of the Yorkshire Penny Bank.

Been with Yorkshire for 30 years. Internet banking is a complete joke. Complained lots of times in branch to be told "oh yeah it doesn't work properly". Unascceptable so moving my 4 accounts to Barclays ( whose online services are easy to use and reliable). Yorkshire bank needs to listen to customers.

I do not want facebook!I have wasted time trying to log on, You forced me to change my password. I tried to log on to my account and just got all this rubbish.

Bloody joke,

£25 a month for private banking and you can never get on. Can't acces my own money!

Token for Internet transactions is another joke.

They lend the umbrella when sun is out. When it rains they want it back!

Call centre equally as frustrating. On hold forever & then spoken to like something on the bottom of your shoe.

Awful.

worst internet banking site ive been on. very unhelpful at call centre