Age Partnership - www.agepartnership.co.uk

i contacted other companies but they required a non returnable fee. I contacted AP and explained I would only be interested in a company offering Early Repayment. The phone operative confirmed that would be possible.

The home consultant came and as soon as I explained my requirements his body language said it all and he said he should have been told as this was not something they do. He said he would investigate though and I spent an hour giving all my private details to him.

I then waited a month hearing nothing, so I called. The consultant called me and said they could do nothing. What a waste of my time. Rubbish service.

I asked for their equity release guide last year since when they've been bombarding me regularly with the latest and greatest offers. 10 days ago I asked them a question via their contact form, which I really need answered, and there's been no response, nothing, zilch, and yes I did type in my phone number correctly. I guess it was too difficult for them.

I asked for their equity release guide last year since when they've been bombarding me regularly with the latest and greatest offers. 10 days ago I asked them a question via their contact form, which I really need answered, and there's been no response, nothing, zilch, and yes I did type in my phone number correctly. I guess it was too difficult for them.

I asked for their equity release guide last year since when they've been bombarding me regularly with the latest and greatest offers. 10 days ago I asked them a question via their contact form, which I really need answered, and there's been no response, nothing, zilch, and yes I did type in my phone number correctly. I guess it was too difficult for them.

I made one enquiry about equity release and have been bombarded with mail and emails ever since. I have now unsubscribed and will do my best not to use yiur services as I feel pestered to death.

I [stupidly] trusted this crowd when I took out an Annuity a year ago. I had considered (as they state in adverts) that I was getting advice, but NO, when it came to the Ombudsman being involved in a complaint I had made, I found out they (Age Partnership) do NOT give advice, they do what is NEVER mentioned and that is an "Execution Only" arrangement of you Annuity.

You make the choice (of which a lifetime Annuity was the only thing being offered).

Yes, I should have known better and yes I am to blame to not checking , double checking and triple checking the wording for something as simple as an Annuity, which you know all about as you grow up - I DON'T THINK!

My advice is STEER WELL CLEAR!

I too read all the glowing references about this company, but my personal experience has been far from glowing. I approached them with a view to release equity on my home, and at first they were all sounding very efficient, and calling at very regular intervals, to explain the next stage of the process. However as the process progressed, at an extremely slow pace the calls ceased to happen, and I found myself being promised calls, that never materialised, and promises that were not kept. I was told at the outset that the whole process would take six weeks, well I am now on the tenth week and still no light at the end of the tunnel. I get calls from someone at age partnership asking how things are going, who then promises to chase up the problems, but surprise surprise nothing happens, and he does not seem to understand that telling someone you will ring them back, means simply that you ring them back. I could go on but suffice to say to anyone contemplating using Age Partnership, find a company that does care about its clients.

Needed a simple answer to a question about my two pension pots, was give a load of jargon, so they lost my business

I am coming up to retirement shortly and having looked at the reviews on this site I thought I would give Age Partnership a try. I have made endless calls to Age Partnership to try to get the process started but each time they promise to ring me back but they never do. I am sick and tired of waiting for telephone calls which do not happen. I cannot get off the starting blocks no matter how hard I try. I cannot understand why everybody else has posted such good reviews when I have found them impossible to deal with.

I took out the maximum draw-down mortgage and was very pleased with the service until I tried stopping the junk mail offering me further draw down deals which I can't do because I have had the maximum monies possible.

I have phoned, emailed and returned the junk but they keep on sending it, which really irritates me.

If you read this, please delete my name from your computer..

Dave Gahan

NR30 3HJ