
Pendle Car Centre, Nelson
Customer Service
Quality of website
Value For Money
Pendle Car Centre, Nelson
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User Reviews
Customer Service
Value For Money
Not Really Good
Firstly the car was advertised as mint. It had a variety of scuffs and scratches. It had been heavily polished which on the first wash showed more imperfections. The car drove well enough and the boot size was right for intended use. I put down a deposit and returned with the balance a few days later. It was at this point that I was given paperwork which should have been showed earlier e.g that the deposit was non refundable. The sales person was pushy for a review before I had driven it off the lot. They also made a song and dance about the platinum warranty being the best. To keep it short the car has had various faults totaling £2000. And the warranty does not cover diagnostics to find out what is wrong with the vehicle or what it considers consumables, also the amount it will pay for labour charges. So for e.g a fuel pump and recharge at £600 also requires a £144 diagnostic charge and an oil change at £150. Buyer beware.
Customer Service
Value For Money
Waste Of Time, The Cars Are All Junk
Went to view a car today with a friend, pulled bonnet release catch and came off in my hand, went to start the car battery flat, the oil level was way below minimum. The car was from an auction as the number was still on the window. The dealer had no idea info on the car including price without looking on his phone for an advert of it. Very shoddy operation and i would advise all to stay clear
Customer Service
Value For Money
So Far So Good
Got my first car off on friday
He was really friendly, down to earth and helpful. The garage had a lot of lovely looking cars. My car came with 1years warranty, 1years mot, 1years RAC breakdown cover and 5 days drive away insurance. Its only been a couple of days so cant comment on the car itself so will write another review about how the car does in a few months
Customer Service
Value For Money
Value For Money!!
I had been looking for a new car and tried a few places, I then came across this friendly company Pendle Car Centre via the internet.
I found a car I liked and rang to obtain further information. I spoke to a nice chap called Roy who knew his stuff.He advised to me to come and view the car myself. It was a nice Vauxhall Astra, just what I was looking for. When I went to see the car, Roy was pleasent and greeted my wife and I, he offered us a brew and allowed us to take the car for a test drive. He showed me all the paperwork and history of the car and before too long I'd bought the car. I've now had the car a couple of months and it's running great without any issues.
Overall, I was chuffed with the service and product, I woul definetely come back again in the future to by another car for my son. You won't be disappointed with this astonishing company!
Customer Service
Value For Money
I Decided To Buy A Car For My Son Who Recently Pas
I decided to buy a car for my son who recently passed his test. The sales chap provided a good service and insight into the insurance categories of vehicles, which helped me buy the right car for my lad. Chuffed with my purchase, would consider using again for my daughter next year.
Customer Service
Value For Money
Good Deals
Recently passed my test, got a good deal on a car ideal for me within my budget. Great staff and service 5*
Customer Service
Value For Money
Superb Service!
I had been looking for a new car for a couple of months and tried a few places, I then came across this friendly company via the internet.
I found a car I liked and rang to obtain further information. I spoke to a nice chap called Roy who was very helpful and advised to me to come and view the car myself. It was a nice Ford Focus, just what I was looking for. When I went to see the car, Roy was present and greeted my wife and I, offered us a brew and allowed us to take the car for a test drive. He showed me all the paperwork and before too long I'd bought the car. I've now had the car a couple of months and it's running fine without any issues.
Overall, I was chuffed with the service and product, can't recommend Pendle Car Centre enough. You won't be disappointed!
Customer Service
Value For Money
Excellent Service
I needed a small car and my friend recommended that I try Pendle Motors. Went on to their website and found a Mercedes A Class. This was ideal. Rang the dealership and they were very accommodating by arranging a test drive on the same day. I went to view the car and the sales manager was very helpful and courteous, no hard sales tactics. He went through all the details of the car, past history, MOT and warranty. I went for a test drive and the car was fine, it was just want I wanted. I checked the car in detail and was very happy. I spoke to the manager who was very polite and helpful and agreed a price. The whole process was very simple and helped by excellent customer service and sales staff. I am happily driving the car and would highly recommend Pendle Motors.
Customer Service
Value For Money
Fantastic Quick Service
My previous car was a right off so I needed a car fast with 4 kids! Isaw a cat at Pendleton car centre that I liked, they got my finance approved over the phone with £95 deposit!! Went at appointed car to pick up and car was ready for inspection and test drive, was happy with the car signed paper work and drove car away taxed and insured within an hour!
Have had the car for over a month now very happy , nice people to do buisness with! Thanks tony will definitely come back for my next car and would certainly recomend PENDLE car centre limited
Tina
Customer Service
Value For Money
Great Service!!!
I was going to by a Vauxhall Tigra from another dealership but they were very unprofessional and I didn't feel welcomed at all. So I saw another Vauxhall Tigra just exactly how I wanted it, I contacted Pendle cars and spoke to an advisor who was very polite and took my application. Then a lovely guy called Roy called me and told me all about the car and why it's the best car to go for and convinced me, also offered to pick me up from Manchester station to Nelson which is 40mins drive. I was also welcomed by the Manager Malik, he was very polite and made sure I get a good customer service. Smooth transaction when I got there, everything as described got 1 year MOT they put road tax while I was there, 6months warranty and 5 days free insurance. It was just the best service. I absolutely love my Black Vauxhall Tigra!!! :)
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