Premier Car Centre, Middleton, Manchester www.premiercarcentre.net

Bought a car from this place finance in place and everything. Contacted them on Thursday to arrange a time to collect the car. Salesman gave me the 12 digit reference number over the phone so we could get the tax in place...Turned up today and most rudest arrogant person I have ever dealt with just turned round and said the cars already sold to someone else and that was that..But car was still sitting on forecourt up for sale but with a higher price... what a totally shoddy company with sales staff who obviously have no people or selling skills.. there were youngsters washing cars and smoking.. All in all a really upsetting experience from a bunch... will be going to trading standards about this as well..

Don't waste your time travelling here. Bad Liars cars are botched up. Cheap parts inside there offices waiting to be fitted to high spec cars . And arrogant father with a double chin

Went along to view and test drive a car that I had seen on the website arrived after looking around found the car and explained to the guy I had come to test drive the car he said its sold and walked off no explaination not a backward glance lucky escape I think if the customer service is this bad and they want you to buy from them not a chance of a improvement once you brought from them Would not recommend

Don't be put off by the relaxed approach of the sales team. I found this along with reading some of the negative reviews a little worrying. However I bought a BMW 1 series convertible at a very good price with really good mileage. We did find some problems with the car but he happily fixed these without argument or issue. Both issues required specialist assistance and this was all arranged and paid for on my behalf by the centre whilst providing me with a courtesy car. All in all I absolutely love the car and despite being apprehensive at first am really happy with our purchase.

They give it all big talk how good their cars are. Once you buy one and find a problem...which there most probably will be. Surprise they bury their head in the sand. Don't return your calls and hope you go away.

So be very careful and watch your back.

I went wjth a friend of mine in February and she bought a Fiesta automatic which she is very pleased with. The service we got was helpful and efficient and we had no problems settling outstanding finance.Having tried one or two other car sales Premier were by far the most flexible I would recommend them every time.

Travelled 150 miles to buy a Nissan Juke. The car was clean, well presented and was everything as advertised. There was one small part that needed to be replaced and this was put right straight away by the garage ordering it in and posting it recorded delivery to me. Couldn't ask for more. The person that guided me through was a man. I would certainly recommend these to anyone - oh, and they gave the best part ex on my daughters car - much better than other garages and "buy your car" sites. Thank you Premier Cars.

I'm so glad I read these reviews now and will check out other dealers here!

It's interesting to note that, with a couple of exceptions, the "good" reports date from 2010-2012 with the "poor" experiences being more recent!

I can't say I've had a bad "deal" as I didn't get that far - calling to discuss a car in excess of £13k the salesman just wasn't interested in discussing items that were not clear from the website pictures. I simply felt I was disturbing his day. If this is how a potential buyer is treated I can understand the comments of the more disgruntled customers who had issues to resolve.

Bought a 1 Series BMW - it only had one key, so asked the garage to go halfs with me for a spare. Instead they gave me another key, a spare from another car, as part of the deal, and said I could get it re-programmed. Bought the car on this basis- only to find that you can not re-programme the key to another car. When I rang Premier Car Centre back to advise them I felt I had been missold to and they were rude, unhelpful and argumentative. Zero customer service. Their response was "well we're not doing anything about it".

JUST BOUGHT 2 CARS FROM PREMIER CAR CENTRE IN MIDDLETON THERE SERVICE WAS FIRST CLASS NOTHING WAS TOO MUCH TROUBLE ,,,,,,,,, THEY MADE MY SON AND MINE EXPERIENCE VERY EASY AND TROUBLE FREE ,,,,,,,,,CANNOT RECOMMEND THIS GARAGE ENOUGH ....