
Stoneacre www.stoneacre.co.uk
Customer Service
Value For Money
Stoneacre www.stoneacre.co.uk

User Reviews
Customer Service
Value For Money
Positive Experience
Car in for Service & MOT Stockton Avro Close. Team were professional and the lady who booked in my car went the extra mile to answer questions and provide follow up.
Customer Service
Value For Money
Excellent Service
I took my car into Stoneacre, Rochdale today. I dealt with Hamza, he was professional and courteous. He kept me updated regularly with my car's repair and when it would be completed. Hamza made my visit easy and stress free. Thank you.
Great And Very Helpful With All Aspects Of Buying
Great and very helpful with all aspects of buying my new car look forward to doing business with them again
Customer Service
Value For Money
Excellent Service
Had great service on buying a car at Stoneacre Liverpool they were helpful, friendly, knowledgeable all really nice and polite
Customer Service
Value For Money
What Great Service
We've just bought an mg zs ,the service was brilliant and the member of staff went way over the top to make sure we were happy , all the other staff were friendly and pleasant it was a quick and efficient transaction and everything was done and dusted before you realised, there was nothing I could think of that disappointed with the whole experience I would definitely recommend the wallasey branch to anyone
Customer Service
Value For Money
Excellent Service
I picked up my new car on Sunday 3rd March, from the start of the process they couldn’t have been more helpful. I am a returning customer and this is exactly why, friendly, appropriate humour, supportive-I will definitely be back and have already recommended. Thank you to you both
Customer Service
Value For Money
Amazing Customer Service Customer Care Is Way Above Standar
The lady who dealt with us was really helpful pleasant and everything you would expect from a knowledgeable car sales person, but with added warmth and honesty.
We have been treated really well and they found me my perfect car that I am over the moon with.
Nothing was any trouble we could take our time ask as many questions as we wanted, all staff were friendly and buying a car totally stress free.
Customer Service
Value For Money
Excellent Customer Service
Contacted Stoneacre Stockton. Arranged for my car to be taken to the workshop and tested the battery on my Toyota Yaris. Kept me updated with progress of vehicle and returned vehicle by their driver to me the same day. Special thanks to the two drivers.
Customer Service
New Renault Austral
This morning myself and my husband picked up my new Renault austral from stoneacre renault chesterfield.the peat Renault was pleasant informative especially the representative who could not do enough to inform me and keep me informed.he was such a gentleman through outsuch a pleasure to deal with.
Many thanks for all your help.
Best wishes
Customer Service
Value For Money
Excellent Dealer Service , Great Sales Advise And Support .
Our new vehicle arrived after ordering in the summer . We were meet at hand over by the sales guy from our fist visit, excellent, he remembered our names and made an excellent cup of tea. The hand over was perfect and all clearly explained .
The vehicle guide to features and initial setting up was very helpful and informative.
We were very pleased with the service and attention to detail showed .
Well-done .
Q&A
I am enquiring about car for disable person. How do I get one?Â
What is excluded in the lifetime warranty and what is covered?
If I buy a used car from them what is the standard warranty included in the price?
I was told 30days or remainder of manufacturers warranty they do offer a lifetime warranty aswell but it's over priced and has lots of limitations it has to be serviced by them and only them every year even if car not due a service to manufacturer guidelines I'd avoid stoneacre tbh
Should I get my Kia car serviced here?
My advice would be to look elsewhere. I've had bad experiences with Stoneacre in the past.
I got a car on finance from Stone Acre 5 days ago. I want change my car, so can I do that?
If there is something wrong with the car you should be able to otherwise I'm not sure
I am wanting to know how much it costs to take out a Stoneacre lifetime guarantee? Â
I have tried looking online and it seems, through various forums, that people have paid all different prices for the exact same product. Varying from £300 - £1200 one off payment, which is added to the cost of the car on the car order form. Stoneacre themselves have been very vague with me over the phone when trying to find out this information.
bought my car over a year ago haggled with salesperson to the point I got it FREE don't mind having it serviced by them save having to keep trying to find somewhere to book it in ,so go on haggle with them they have got to sell you the car your not obliged to buy it.so if rep wants commission he`ll haggle.