Malagacar.com - www.malagacar.com

Malagacar.com - www.malagacar.com

User reviews
4.1

Customer Service

4

Value For Money

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Malagacar.com - www.malagacar.com

Malagacar.com - www.malagacar.com
4.35 264 user reviews
572%
412%
34%
21%
19%
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4.1

Customer Service

4

Value For Money

User Reviews

Stevedoddy
1

Customer Service

1

Value For Money

Dangerous And Unroadworthy Car

WE WERE GIVEN A DANGEROUS AND UNROADWORTHY CAR WHICH TOTALLY RUINED OUR TRIP!!!

We have been using Malaga Cars for over 20 years and our last experience in September was awful and will be the last!!

We rented a car for a month for a road trip around Spain and were given (unbeknown to us) a car with 2 illegally bald tyres and had a blow out in the motorway! (Our tyre literally shredded and fell apart and we narrowly avoided a collision with a lorry!)

We have been refused a full refund and given €80 for our inconvenience!

Gwoodhouse
1

Customer Service

1

Value For Money

Beware

I signed the agreement and at no time was it pointed out that you will be charged 90 euros to go to Gibraltar when I asked about the 90 euros charge for 4 hours I was told you went to Gibraltar yet another sham from a Spanish car hire company will not use this company again.

1
malagacar

Hello, you have to let us know in advance. Here you can read our terms regarding Gibraltar/Portugal:

You are not allowed to leave Spain (mainland) UNDER ANY CONDITION except for travelling to Portugal or Gibraltar for a fee of 8 €/day, with a minimum of 24 € and a maximum of 90 € and up to a rental period of no more than 28 days. In the case of rentals of 29 days or more, the price will be €3/day. In the case of travel to Portugal and/or Gibraltar without prior notice, the amount corresponding to the entire rental period will be charged. Under no circumstances may you travel outside the Iberian Peninsula, the vehicle could be immobilised immediately.

The vehicle is equipped with a GPS geolocation system for security reasons and mechanical control of the vehicle, and the lessee declares that he/she is aware of and accepts its installation and use. The data thus obtained will be treated with means, criteria of conservation, communication, access rights, rectification, portability and suppression of data protection, for which the lessor is responsible.

Kind regards,

MalagaCar.com

Andrea12345678

Never Again. Dissatisfied

Never again. Paid extra for top package for convertible car. They never received/acknowledged any of my emails. Took ages to collect car (no designated counter as described) long queue. Poor man serving us was working his fingers to the bone and highly stressed. Car was dirty. Convertible roof didn't work for 3 of the 7 days. They refused to reimburse any of my payment. Sent about 5 emails before they replied. Disgusting attitude. Will never use this company ever again. Centauro have always been good. We'll go back to them in future.

1
malagacar

Hi, we are very sorry about this. Remember you can always come back to our office and get a new car if you are not happy with the one received. Please, don't hesitate to contact our manager using our contact page.

Regards,

MalagaCar.com

ErikR
5

Customer Service

5

Value For Money

Best Carhire Of Europe!

I rent cars all over Europe, but whenever I go to Andalusia, this is the one. If you pay for fully ensured (which is very affordable here) you get your key and when you return you just hand over the key. No fuss, no car inspection, no hassle. There is no comparison to Malagacars.

1
malagacar

Thank you very much!

Best regards,

MalagaCar.com

AnnieW1954
5

Customer Service

5

Value For Money

Best Car Hire

I have used Malagacar a number of times now and I have never been disappointed. The service is second to none, always got exactly what we asked for at a good price. I have used quite a few hire companies before I found Malaga cars but now I would only use this company. The pick up from the airport is very straight forward and never waited very long to pick our car up. The drop off is very easy and have always got straight onto the bus to take us over to departures. Over all I give them 10/10. Even the online hiring was very easy even for someone like me who isn’t very good on a computer. Will be using them from now on about four times a year.

1
malagacar

Thank you!

See you soon.

Kind regards,

MalagaCar.com

Maandag03
5

Customer Service

5

Value For Money

Vlot, Netjes Goede Prijs

Zeer prettige eerste ervaring met dit bedrijf.

Snelle shuttle service, snelle administratie afwikkeling. Geen verrassingen betreft prijs of verzekering. Komt afspraken na betreft prijs. Zeer nette en schone auto. Enige mindere is dat de code die we gekregen hebben voor de volgende auto niet werkte op de website.

1
malagacar

Thank you very much!

Kind regards,

MalagaCar.com

Edfromamherst
5

Customer Service

4

Value For Money

Service And Honesty

If you are looking for a car hire in Malaga, go no further. We have rented vehicles from this group for over 6 years. We have had accidents, tickets and other dumb things. Malaga car staff takes it all in stride and gets you going again with no fuss. There staff is amazing and helpfull.Their vehicles are clean and well maintained. We would highly recommend Malaga car to anybody who rents in this area.

from Canada

1
malagacar

Thank you very much for your recommendation!

Best regards,

MalagaCar.com

Xeophon2020
5

Customer Service

5

Value For Money

Malagacar.com:tried And Tested

I am a regular and long-time customer of MalagaCar.com(10 years plus).

I find their hire rates very competitive with a broad range of modern cars.

The people at reception are welcoming,courteous and speak english.

Collecting and dropping off cars is very efficient no doubt helped by their clear and fair fuel charging policy. The website is very good and explains clearly what one is paying for eg no hidden extras. Any problems encountered (very few and minor) were quickly resolved to my satisfaction.

Both myself and my wider family are happy to continue to hire cars from MalagaCar.com.

Cork

1
malagacar

Thank you!

Kind regards,

MalagaCar.com

Simonne15
5

Customer Service

5

Value For Money

Common Sense Practicality And Efficiency

All we want when arriving at the airport is a seamless procedure without any potential for argument or sense of being 'ripped off'. So many car hire companies fail to make customers aware of the inclusions and omissions until they arrive at the desk.

Malagacars lays out clearly on the website exactly what is included in their three levels of package so there's no room for misunderstanding.

Once in the Reception office its up to you to see which desk to go to depending upon whether you have the 'full pack'which fast tracks you through without needing to discuss insurance etc.

If you have your own insurance that inevitably incurs leaving a deposit but that's common sense as Malagacars needs that cover. Its up to you to pay for damage and then reclaim it yourself from your policy.

I recently returned a car as it needed its engine oil changed and was immediately offered another without delay or fuss.

1
malagacar

Thank you very much!

Regards,

MalagaCar.com

John_DG
5

Customer Service

5

Value For Money

Regular Renter

I have used them loads of times. Good value, fast service and friendly staff. Although just off the airport, the shuttle only takes a few minutes and I think it is faster and less hassle than returning a car to the large on airport parking area the other car rentals use. It has never taken more than about 20 minutes from landing to driving away.

1
malagacar

Thank you very much!

Regards,

MalagaCar.com

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Q&A

Almasri

How much do they charge for 1/2 tank of fuel for the Seat Ibiza 5 doors 1.4l?

malagacar

Hi Almasri,

We charge between 30€ and 40€, depending on the fuel cost.

Regards,

MalagaCar

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