Bookable Holidays - www.bookableholidays.com

Bookable Holidays - www.bookableholidays.com

User reviews
4.4

Customer Service

2.7

Value For Money

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Bookable Holidays - www.bookableholidays.com

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Bookable Holidays - www.bookableholidays.com
2.33 319 user reviews
526%
48%
33%
23%
151%
07%
4.4

Customer Service

2.7

Value For Money

User Reviews

Jublin

Company In Administration

This company went Into administration in 2014 but still continue to trade as they allegedly act as a middle man who for other holiday suppliers.

PLEASE KEEP AWAY

Ask yourself a question

Do I want to book a holiday with a company that went into administration ?

If you do then please be my guest

Guest

Great Holiday For The Price

This holiday was to Qwara, Malta in March. My daughter and I travelled over for my 65th birthday. Our flight left from Manchester on time. Coach was waiting to transfer us. Check in at Bella Vista hotel very smooth. (I had already stayed there before.) Before we left home got a call saying the outdoor pool was being re-furbished and did we want to change hotels. Our flight was delayed 2 hours on the way back, due to Air Traffic problems in France.All in all great holiday for a special birthday and cost LESS THAN £600 for BOTH of us.

Can't understand why the star rateing from other reviews are so low!!!!!

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Jublin

The reason the star rating is so low is because they are nothing more than that and a company that went into administration a couple of years ago.

When you book a holiday with them, you are booking a holiday with another company( or so they say) and they are now just the middle man who uses a number of suppliers.

God help you if you book with this company that went into administration a few years ago now should anything go wrong ( as it did for myself and my wife) as you will be told that the holiday was not booked with them but instead with one of their suppliers. It will go on forever.

Look it up, google it, you will see that this company went into administration a couple of years ago

You have been warned

BoomBeach

Saved £2700

Saved myself £2700, after reading the reviews I DID'NT BOOK IT

JEMM49

Excellent Customer Experience

It was only about 2 weeks ago I decided that I wanted to return to La Gomera for my well deserved "ME" time Christmas break.

Having been to Gomera before, it was my wish that when I would return, I would stay @ The Parador in San Sebastian with multiple trips to Valle Gran Rey.

Prior to finding Bookable Holidays on a google search (having not heard of the company before) I spoke with several travel agents some of whom are La Gomera Specialists, I was told that I had left it too late, most of the accommodations were fully booked and was left only with possibly 1 choice of accommodation: Jardin Tecina in Playa de Santiago.

Intuition is my compass, my guide and when Bookable holidays number came up on the google search I immediately called them.

the representative had never heard of La Gomera before, so we had a chat about the island, its surroundings, its beautiful culture and the reasons for my trip.

I explained that it is not a 'normal' type booking as the it requires flying into Tenerife South and then a Ferry crossing fr to San Sebastian La Gomera and then transfer to the hotel.

She told me to leave it with her.

It took about 3 ½ days from the first point of call to the completion of the transaction, bearing in mind that the representative was off for one of the days and her return shift commenced at 1500hrs.

The outcome: 'Think outside the box' is what she did and managed to get me booked into the two best hotels 1 in Valle Gran Rey and the other in San Sebastian.

The next task was booking return flights that would be in sync with the Ferry Crossing times: there are only about 3 crossings per day.

She was amazing, she looked at the options that would offer me ease and a stress free travel and indeed costs.

When all the agreements were in place and payment was made I was told that I had to adhere to the Terms & Conditions of their contract.

The following morning, I decided to read Bookable Holidays Terms & Conditions's and during that google search I came across some really negative reviews about the company and that indeed raised a red flag in my mind. Moreover; their website does not show any ATOL accreditation logo. It does have Feefo and that was the only source where I was able to read good reviews about Bookable Holidays.

I trust my intuition and moreover, the duty of care and valued time that the representative gave me could not possibly be as the reviews stated.

I spoke with the rep about the matter and I told her that I felt that the reviews were not only a dishonour to Bookable Holidays but to her and for me she is Bookable Holidays.

I told her that I felt honoured to be served by her and that it was my first experience dealing with a travel company in the UK where I felt that I was being truly looked after and cared for and she has become my Travel Specialist for my future travel.

streety666

Shifty Operators

Had an email advertising a Grand Prix trip to Spain with flights and tickets and race entrance £299.

Thought I would book as it was my birthday weekend. Just as I was asked my payment, I wanted the price confirmed

And the operator said it was £799 each. Amazingly, she could not justify the difference just telling me, " sorry that is what the trip is coming out at". When I mentioned the advertised rate, she said it must be wrong.

DO NOT BOOK WITH THESE PEOPLE. I have now unsubscribed.

Guest

We Chose A Package Holiday With Bookable Holidays.

we chose a package holiday with bookable holidays.com, and clicked to say we accept the price of the holiday, and they went ahead and took bank card details to pay in full for the holiday, and i thought that was it, i had booked and paid for the holiday, but an hour later we had a phone call saying that the holiday we booked and paid for was now almost double the price, so they asked us for more money to be taken out of our bank, we refused and are now going to a more reputable company.

benidormmandie15

Not Happy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Booked a holiday with Bookable Holidays.Com printed off the details with credit card payments.Priced at £469 for two people (BARGAIN) so I thought until their customer service called me back about the transfers and told me that the price I saw and booked was not the right price.It went up to £590.So It was cancelled .FALSE ADVERTISING.Will never be used again.

SvetlanaL

They Cheat Customers Take Money And Do Not Provide Services

Never deal with bookableholidays booked through them my holidays as a package (flight, transfer and hotel) and was charged in full. However I got only flight from them provided and the rest as accommodation and transfer was never provided and I had to pay it on my own at the spot. When I came to the hotel at check in deck I was informed that my booking (which was fully paid to mentioned company) has been cancelled and when I tried to call to the company I was advised that company has been change trade name and my booking has been cancelled and I have to pay hotel again or I may cancel my holiday and they cant help me.It is a cheating since the website still working and they do sell holiday packages take the money from the customers and then just dont provided the services. Does someone have any idea where I should claim because I still hope to get my money paid to the back

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SvetlanaL

Check with the hotel is yr booking paid since I got booking at the hotel but one week before my departure bookable holiday just cancelled my hotel. And actually when I called them and asked what happened they just said that the company went down on 17th of October and under administration now and later they send all legal documents to confirm that. But if you booked just recently hopefully you ll be fine. Anyway wish you a good holiday!

SvetlanaL

I booked my holiday and fully paid on August and had the holiday just last week. I ve got the monarch flight either and the flight was fine but the transfer wasnt provided and hotel saw my booking made previously but as the advised it was cancelled 3rd of January but I got check in on 10th of January.

cet73

When did this happen to you? Im really worried tonight after reading all of these reviews. I booked a holiday with them on Monday for next week and I havent received my confirmation email with flight tickets etc. I have emailed the hotel and Monarch airlines tonight so they can confirm I have a booking with them. Im awaiting their response. Im so worried now that they have taken my money and i havent got a holiday.

Guest

Disgusting

My sister booked her flight to Spain for her and her friends first holiday together, they advertised a flight for £69 and got a phone call saying that it's not that amount it it a ridiculous amount and says there is nothing I can do! DO NOT book with these people they are completely disgusting

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jackjack222

My advice is do not book with agents use howtobookaholiday to do it yourself rather than pay an agent to mess it up for you.

Guest

Just Saw He Following On A Friends Profile: If An

just SAW HE FOLLOWING ON A FRIENDS PROFILE:

if anyone is casually scouting the internet for a cheap holiday, DO NOT book via bookable holidays.com!! Their website is still fully functional but they have gone into administration!! My mum and dad booked with them, they are due to fly out to Egypt tomorrow morning and they got a phone call this morning saying that their accommodation has not been paid for so therefore don't have a hotel, and are now down £400 which they may not be able to get back!! Corrupt idiots are still taking bookings knowing full well that people are just giving them money for nothing!!

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Q&A

KGraca

How can I send an email to Bookable Holidays?

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