Mistral Holidays - www.mistralholidays.co.uk

We enjoyed the holiday met some lovely people Hotel was clean staff very helpful and polite Food could be improved not a lot of choice and sometimes not as hot as it could have been Excursions were a bit rushed as trying to put to much into one day As barely enough time for lunch or a coffee on some excursions Tour guide was very nice and friendly explained places visited very well and good knowledge of the area

This good-value trip was thoroughly enjoyed by two elderly but healthy and mobile widows.

The trips to the cities of Cordoba, Seville and Granada were well-organised and exactly the right length. There was a fair amount of walking, but the less mobile had the opportunity to shorten the walks. The add-on trip, a gentle trek in the mountains of the Torcal National Park, was a joy.

The Mistral representative was charming, enthusiastic and knowledgeable.

The Hotel Antequera Hills is a comfortable modern hotel. Wifi was reliable. It was such a pleasure to be able to swim in the rather lovely outdoor pool.

The food was plentiful, more or less international in character, not all that special. The hotel specialises in these large groups, mainly from the UK, and haute cuisine would be an unrealistic expectation. To get a taste of Spain, there was the opportunity to find lunch in the city being visited, or in Antequera itself.

All in all, a no-frills holiday producing exactly what Mistral advertised. I would go with Mistral again, for sure.

We have had two holidays with Mistral now and found the company friendly and professional. Everything is easy to book and seamless from booking to returning home. Straight forward booking procedures and really lovely tour guide in resort who is there for you for your whole stay.

We enjoy the Mistral holidays as they enable us to have a holiday but also get out and about to see the important sights drama free.

Just returned from this 8 day tour guided holiday staying in the excellent 4* Riva Marina Resort. Our group of 46 bonded well, a d our excellent tour manager / guide Armando took the best care of us. The holiday was paced just right. We had trips to several beautiful places including Lecce and Matero, with two rest days inbetween, where we could relax in resort or take the 15 min walk to the beach. The hotel rooms were lovely, all low level and individual with their own terrace or small garden. The pool, although not heated was lovely. Food, good and plentiful with plenty of choice. Free drinks welcome. Only complaint-being served in plastic glasses. Apparantly there had been an incident in the past where a fight had broken out and glasses were broken!

All in all it was a fabulous week. We shall be looking to book another Mistral holiday very soon!

This holiday was booked because my wife wanted to see the Alhambra. There was a lot of walking involved as coaches cannot park in the cities we visited Cordoba, Seville, and Ronda. The visit to the Alhambra included 45 minutes in Granada as the coach picked everyone up at 10.30. The guide at the Alhambra stopped a couple of times to show us photos she had taken that morning on her phone. It was rushed and we were left at the end as she charged ahead with the rest of the group. As she rushed ahead, the ear pieces started to crackle so I think we missed about 50% of the descriptions. Very, very disappointing. We would have liked to have started earlier and spent time in Granada. The holiday did not start well as it took us 45 minutes to find the 'representative' who only had our surname on a small piece of paper not MISTRAL. The representative at the hotel - did not stay in the hotel. It took a lot of time to get to the cities and she just chatted with the driver so I would say this was not a guided tour by any stretch of the imagination. There was no entertainment in the evening at the hotel. Dinner was late for us at 8 o'clock. The food was average. This was not a 4 star hotel. We will not be booking with Mistral again.

We made the mistake of holidaying with Mistral holidays of mold and are still regretting it . We booked the Italian riviera trip after reading the advertised holiday , however, on arrival we were told that we would not be staying at the advertised hotel or resort , no explanation given . The hotel we stayed at was if a very poor standard and in need of a total refurbishment . The food was awful and the room looked like something fro the 1960’s. The trips were good but the accommodation was shocking .

When paying our final bill we found out that our fellow diners in the last week had used our room number to purchase drinks gin and toxic spritzer and large beers to name a few,as we don't drink alchohol we queried the bill and saw their signature. Most people just pay what is asked and the chits aren't offered to view when paying.The manager agreed it wasn't our signature and deducted their drinks from our bill.But the couple again on the last night ordered three more drinks on our room number after we had left after evening meal.In the morning We were asked to pay as it was our room number again,by then they had left for earlier flight, we refused to pay and with the help of atour guide the manager angrily tore up the chit.They had appeared friendly and had befriended staff and guests and appeared to be the life and sole of the groups,I wonder if anyone else was paying for their drinks in their two week stay?

A couple years ago I booked a Christmas voyage with Mistral on the Pont Avon. Three weeks before the sailing date they cancelled the cruise. Note they were the sole agents for the cruise. They offered a lame excuse it was Brittany Ferries excuse due to possible strike action. The real reason is they did not have enough passengers.

I see Brittany Ferries are offering Christmas Cruises direct without having to go through the tosspot organisation of Mistral Holidays.

Mistral is useless and how they are still around is a mystery!They offered no decent damages for a ruined Christmas. Don’t book with them if you want to be sure your holiday will go ahead. 

I would not recommend this company to anyone.

Your holiday's full details do not arrive until one week before you go.

If you have any problems or requests they really are not interested and I would say very rude. They have your money so they don't care and wouldn't know customer care if it was spelt out to them.

I was told by this company 'Airline to blame' when asked, as a goodwill gesture, for the same baggage allowance of every other customer being flown from other airports. This would have cost them all of an extra £50.00!!

This Company does not have an in resort representative - If it wasn't for one of the hotel receptionists who carried out her own information pack and talk Customers of Mistral Holidays would know ABSOLUTELY NOTHING of what is available in and around Lake Como.

Also be aware that the hotel used by this company is also used by all the coach tours and school trips. The hotel 'Britannia' was lovely but extremely noisy and busy.