We Buy Any Car Reviews - webuyanycar.com

Very rude and aggressive staff at the Llanelli office. Couldn't even get a price as they were over 30 minutes late and then let someone jump the queue. Horrid threatening staff and the worst service I have ever received in my life. This firm should be out of business. Would not recommend.

Having been given a decent valuation on line and then been bombarded with updates which fluctuated wildly every 5 days, I decided to sell when the offer seemed reasonable.

Booking the appointment was easy and the location at Dobbies Garden Centre Speke, was easy to access. The agent was friendly and efficient.

Despite agreeing there was no problem with the car,other than expected wear and tear, he was only authorised to offer me nearly £700 less than the quoted valuation, because of scarce service history. This is despite me having stated at the outset that there was limited service history.

There was no pressure to sell and I could have walked away, but on balance, felt the lack of time and hassle swing in favour of accepting the offer.

They offered my TOYOTA AVENSIS automatic 2012 Plate car runs and condition perfectly excellent for £1995 which is actually at least £500 less than current market price but I wanted to sell it quick. I took it there. one of them checked this and that, forcing himself to find false issues to price it down. It’s got full service history as well. After all of that, they revalued the car £678 !!! Really really annoying !! proper deceivers !!! Selling it privately now. If you are selling cars please find buyers who can come to you and waste their own time not ours. Good luck ????

Very helpful, professional and friendly service extremely pleased with the results

Took my car to the Enfield branch

In a bit of a fluster but was helped by a lovely young lady

Who made me feel reassured

Thanks

I sold two cars in the last 3 months and this company underpriced one by 20% and the other by 36% against others in the market like cazoo, Motorway and Auto trader. As it turned out the actual prices I revived for the cars was pretty close to the other evaluations. Either they are dealing with mugs who don’t take care to get comparison pricing or they are missing out on a lot of business.

I sold my car with WBAC at the West Norwood branch with an agent who was very helpful and I would recommend them. Their valuation was higher than other competitors.

My wife got an online quote for £8.2k, when she took the car to the appointment in Bath, the assessor knock down the quote to £7.6k because the front bumper needs to replaced but it was only a small scratch, and also need to pay admin fee £75 before going any further. Disgusted how they tried to take her for a ride. So she tried Carwow, same photos and description, auctioned with reserve price £8.3k and successfully sold to a motor trader for the reserved price who inspected the car before paying and agreed front bumper just a small scratch. Wife got full amount of £8.3k (no fees) and money in her bank 5 mins after dealer checked car. So thank you webuyanycar for pushing her to get a better price elsewhere and we leave you with the following message "I sold my car but NOT to webuyanycar".

Got a value on my van, booked appointment, arranged someone to pick me up from Stoke. Got there, mysteriously my immaculate 18 month old van, with 8700 miles on it dropped considerably in price overnight. A complete waste of everyone’s time. I told them the day before on the phone, not to play silly f….ers. An interesting experience, I imagined this was going to happen, and was proved right. It’s rather like selling windows 20 years ago, they ‘close you’ via a phone call before. Several texts, then, you have all your documents ready haven’t you? Arranged a lift? Cleaned the vehicle? Then you get into a position of feeling you should accept the offer. They are trading on people’s desperation, and are basically begging cars at less than ‘bottom book’. When he made a play of the one very minor mark on the vehicle, I did mention the towbar it has that is extra? The virtually new ply lining inside. Shall I remove them? What these people want is a brand new vehicle, when they are actually buying second hand ones. It’s hilarious really!!! When I challenged the person, who was 25 minutes late for the agreed time, and mentioned a review or two he said ‘crack on mate!!!’ and wandered off. So here it is….forget these people, Pay £30 and put your car on autotrader!!! These people are complete clowns!!!

BEWARE STAY CLEAR!!! I have given 1 star because I can't give any less. I had my vehicle assessed by We Buy Any Car this morning. The vehicle is well maintained, has some service history and is what anyone would assess as 'good condition' for its age. I was given an online valuation of £1505, but when assessed by the 2 employees of We Buy Any Car, they tried to insult my intelligence by offering just over £500!! This vehicle is worth in excess of £1800 so, in my opinion, I am unsure if they attempted to try and trick me because I am female, or just because they think they can! They tried saying the vehicle wasn't an Ecotec engine, but in VERY LARGE LETTERS on the engine...it says EcoTec! This kind of exploitative practice is totally unprofessional and totally unacceptable from any company, but even more so from a well known organisation who people place their trust in to give a fair and accurate price for their vehicles. The Chesterfield branch of We Buy Any Car - shame on you! And I will be logging a formal complaint after I have finished this review!

The online quote was accepted. On arrival at the office the car value was downgraded by 30% due to having non existent damage . Complete waste of time ,

All cars sold this way go to auctions so might as well cut out the we screw every customer and take it yourself or sell private .