AvailableCar - www.availablecar.com

unfortunately I was in a position to purchase from available..worst decision I have made in my driving history since 1992 .

I was given poor px for my old vehicle against 2016

the 1st car purchased was 1.4 mokka t mmm nice car on test drive yea I'll take it boy the car was as thirsty as a racing car so I contacted the after sales they say its because its a turbo .I replied No it isn't it was just 1.4 petrol .any I wasn't happy so I told them I changed my mind okay that's okay

so changed vehicle however the value I paid for px and huge deposit I was told I would have to pay same value and couldn't drop from original car 1st purchased so basically you are being forced to go higher for second car ..

said that I agreed on replacement car and its spent more time in the garage than on my drive .

battery replacement

boot seal replaced

boot full of water

dashboard heating vents replacement twice

rattle on drivers door still same

dpf sensor replacement

fuel pump replacement

start stop issues. fault

when they take the car in there garage for repairs they seem to hold it for weeks on end oh yea offer you courtesy car but the 1st I loaned was thirsty as 1st mokka purchased

would I ever recommend available.....he'll No

go private

The only good thing about this place is that you can walk around their cars, examine them and sit in them without being hassled by a sales person.

However I was insulted by the valuation they gave for my car, trying to claim that it was in poor condition, when in fact there was hardly a mark on it, with a full service history and low mileage.

I was passed onto different sales people, all of which were trying to get me to take out more cover and spend even more money.

Wont be going there again.

I went to collect my car today it was supposed to have had the diamond brite treatment after keeping me waiting 20 mins after mu appointment time I went to look at the vehicle it had the same green stagnant water marks around the headlamps that it had when I viewed the car several days ago. So has this vehicle been treated I guess not. They took it and rewashed it . When it came back I had someone different serving me who to be quite honest if she had smiled it would most certainly cracked her face. She took me back out to the car and the interior now has large wet spots and lots of marks which again if this had been treated as I was supposed to have been would they still be there she didn't like me pointing these out and started slamming the doors so we are now an hour and half over my appointment time and still not ready

Been to buy car today and after speaking to advisor and viewing a car went to advisor who told us we was able to take it for a test drive ,only to be told after a wait that it was already in the process of being sold to someone else

have not actually bought a car of them - been trying for a week - valued my car my less then anywhere else, asked for service history to be emailed to them - did this to try and get a better price - do not come back to you - person am dealing with is as much use as a chocolate fireguard - glad I have read the reviews on here - will not be touching them ever again - seems they must be paying untrustworhtypilot to keep good reviews on, cause everywhere else on the internet the reviews are terrible for this company apart from untrustworthypilot - how they are so big is beyond me, but then again its probably because they are tricking people - by the reviews.

We travelled an hour and a half to the Cannock Store to view a Mercedes GLA that we thought was good value. Boy were we wrong. The car had scratches underneath the headlights, bits of paint missing, and was filthy on the inside. The garage had brought the car from somewhere and didn't even have the decency to clean it. We took the car for a drive and it made a constant beeping sound. The lady that was in the car with us, had no idea what was going on, and had no car knowledge in general. I'm not sure how she got hired in the first place. Not just her, but the staff in general were rude, unprofessional, and unwilling to help. A truly horrific experience all round, save your time and money and DO NOT go to any availablecar branch

My experience of trying to buy a car from these clowns was nothing more than a farce. They took my money then it went from bad to worse. Nobody to hand over the car then they decided they didnot want my px after agreeing price. I was left infuriated, very very insulted by the totally ignorant, arrogant and incompetent staff. I would recommend everyone to steer clear of this circus.

After a month my newply purchased car developed a batter fault. Within a day Available car Sutton in Ashfield had checked it and replaced the battery, no fuss or bother. It's nice to know they put things right without any quibbles.

We bought a car here.

It broke down within a fortnight.

They refused to collect it.

We told them their guarantee is worthless - they AGREED it is not worth the paper it is written on.

Gave us a load of flannel on the phone.

Managed to limp a useless broken car to them.

Couldn't even have the courtesy to speak with us.

Absolutely disgusting disgraceful customer care.

AVOID AVOID AVOID - money grabbing greedy beggars who only want to hit targets and don't care what they are selling.

They lie on the phone.

They say they will call back - they don't.

In 50+ years I have never been so disrespected and treated so badly by any sales person.

If you want a career with no education, no manners, no decency, no reliability, join this company of charlatans.

Awful after sales if you have a problem. Do not buy from them you have been warned.