Isle of Sheppey, Ashcroft Coast Holiday Park

Would never stay again we actually left the day before we was meant to, next to none entertainment like other parks do in the peak of the school summer holidays, hardly any utensils mattress was so un comfortable, when went to get in pool was full and u just had to wait to see if any come out so u didn’t actually know if u would get in there at all the arcades onsite half was not working all 10p machines no 2p machines for the kids, the park had loss all electricity and u only knew if u went and asked at the reception no sign on entrance of entertainment so had to find somewhere else to eat lucky we have a car as u couldn’t go no where of site with out a car from the website it says u can feel the sand between ur toes which unless u drive u can’t walk to

Had 2 night stay 24th Sep, £84 for gold grade caravan. Lovely caravan but apparently had on going problem with

the boiler that was still in need of a repair. So we had NO hot water/heating for the first day. Also kettle didn't work, Moved into another caravan following morning, was told to take the kettle with us & the tv because previous guest's had stolen it. Couldn't cook breakfast had NO frying pan or cooking utensils. Swimming pool was close due to unforeseen circumstances. Following day the whole park had NO water supply from the afternoon till late evening, was told maintenance men had caused this to happen. NO entertainment on Sunday night as advertised, last orders at the bar at 9.45pm due to lack of customers. Also a caravan owner was in a drunken state & caused trouble towards others. Most dissopointed with site & area , couldn't fault staff, but would NEVER go back !

we are about to go on a short break to Ashcroft after reading all the reviews not sure can not believe peoples opinion from one extreme to the other will let you no when we get back

We couldn't eat in the restaurant as the food was terrible and actually took over an hour for a simple meal, when it turned up it was awful.

We couldn't buy from the shop on site as all the fridges were broken and they continued to sell the products to customers.

The staff were very rude and the customer service team don't care if you come back or not. Terrible attitude all round.

The swimming pool is very small and very grubby, the hygiene levels again are very poor.

No staff on site when things go wrong.

I have been to hundreds of places in the UK and this is rated as the worst!!

we have just retusecorned after our second holiday this year at ashcroft first holiday was great second was terrible we found a majority of the caravans were occupied by eastern europeans it was an eyesaw with all their washing hanging everywhere outside the caravans they were walking about all nightgoing in each others caravans making noise the only good thing about this holiday was seeing lauren and ritchie again def wont be coming back

We where really pleased with our stay at ashcroft. The entertainment staff where fantastic. They made each age group have something to do for fun. We took a 11 year old and two 5 year olds and there was so much for them to do . I would give a 10/10 for the effort the entertainers put in which worked very hard. We really liked the out door pool and all the facility's . We would go back again. Very friendly and helpful staff.

Food not great Drinks expensive as all Park Resorts appear to be.

Park is in a rural location and own transport is a must.

Make the bar area better value and this Holiday Park will be greatly improved

was a brilliant holiday

Caravan nice and clean and beds being made up on arrival saved a lot of hassle!! Staff friendly and helpful, swimming pool clean an entertainment relatively good and staff were great.

No good if you don't have a car though as nearest shops are a bit of a walk away and the nearest supermarket is a 15minute drive away, although we were aware of this before we left and we did have a car so didn't affect us.

Nice quiet location, great value for money and we will be returning soon! :)

we stayed at ashcroft coast , and i can tell you security would not tolerate drinking beer from cans around the park !! there is shops 10 mins or so , from the park , and you can also get tescos too deliver straight to your caravan , the park is clean and the staff are friendly and helpfull , the pool is well staffed , and you can have poolside snacks and drinks bought out by the outdoor pool ! ..from 4-5 , there are pool activities for the children ,and on monday there is a childrens pool party , music ,games and food , all for an extra £4.00 ....really good value , my daughter loved it ! ..we had some fab nights in the clubhouse , great entertainment , and have booked too go again at the end of the summer !