Michelle Louise Hairdressers, Balham

I haven’t had my hair cut for the first time in over a year and decided to check out the salon. I was not disappointed, he was my allocated stylist and thank goodness. He pays attention to detail? He made me so comfortable and spoke through everything. I loved the service so much I went back the next week for a balayage. His attention to detail will have me going back again and again. Highly recommend him.

I’ve been going to Michelle Louise for over 10 years and in that time have been to others when I couldn’t get an appointment with Michelle and have never had a better time than at Michelle’s. In more recent years I’ve had a hairdresser who always listens to what I want and cuts my very thick, long hair beautifully everytime. He has an attention to detail and you can tell he really cares about the outcome.

Throughly recommend, and as a bonus is one of the more affordable hairdressers

Ramona has coloured my hair for me twice and I have been so happy with the colour and perfect blow-dry. She took time and care as though it was her own hair and really wanted me to be happy with the result by taking a lot of time to consult on the options. The result was perfect. A lovely friendly relaxed atmosphere with people who want to keep their customers happy.

I had an appointment with a senior stylist for a colour. Bleach was left on my hair for 4 hours and as a result my hair was severely damaged. The colour was yellow and brassy. My hair had been a nice ash blonde but left looking cheap and damaged. I came to the salon looking for someone to give me a great colour but wish I could turn back time and never had made the appointment. After going back in to show the state of my hair I was offered intensive reconstructing treatments one a week for a month. It is a shame that these only last a few weeks as I will have to live with my ruined damaged hair for the next few years until it grows fully out. I had to have inches cut off. Very upsetting as I had been growing it out for 3 years for my wedding. A colour correction treatment was done but this washed out after two weeks. The stylist responsible did not even apologise to me at any point. After a month of inconveniently going in to have a conditioning treatment I did not want to carry on any longer as I did not trust the salon with my hair for any future appointments, I had to take holiday from work every week to accommodate this. I had to miss meetings as I was so embarrassed about my hair. I had to ask for a refund! Surely this should have been offered as a priority for the awful job done. No amount of money can repay the fact they ruined my hair. 2 months later and I still burst out crying every time I look in the mirror. I cannot explain how much this ruined my birthday and also my holiday. I regret ever stepping in the door of this salon. How a senior stylist can do such a bad job is baffling. I was not offered any products to help restore the quality of hair at home, in fact I was told to buy a hat. I have been to another salon and they are horrified by my experience and I have had at this salon. I will have to keep paying for reconstructive treatments until my hair has grown out. One star is being kind.

I'm really disappointed with the Balham branch of this hairdresser. I had an appointment with a creative director for a wash, cut and blow-dry which came to £64. After leaving the salon I realised one whole chunk of my hair hadn't been cut and was about 2 inches longer than the rest of my hair (so i had to trim it myself), and as well as this one side of my hair is also an inch longer than the other side. I hadn't realised until the next day because my hair had been curled. I haven't been offered any sort of refund despite sending in a photo of the shoddy haircut. The customer service has been appalling and very accusatory, to the point I feel uncomfortable going back into the salon and I've even been asked to remove this review. I've had to book an appointment at Supercuts to get my haircut properly, and I'm sure they will do a much better job for £20

WOW, been looking for a good salon in the area for months and now I've finally found it.

Great service and even better hair.

Will 100% be coming back

Thank you

Hair is crowning glory, seen by all, so it is important to us girls. That is why a trip to [name removed] is the best way forward. I am never disappointed, and have used both the Wandsworth and Balham salons now. The staff are very approachable and attentive to my needs, and I always leave feeling happy with the results. I would recommend them over any of the chains, most of which I have tried at some point. Btw the beauty at Wandsworth is also worth a visit. Katie is excellent. All round, ML is an asset to the High street.

Disappointed. Had requested my hair to be put in curls, and whilst it sat nice initially in the shop by the time she had finished it had began to drop out. It was completely out by the time I got home. Staff were very friendly, and nice shop, however did not deliver on product.

I've tried most hairdressers in balham and had some ok and one horrid experience that left me in tears for weeks. But I know I've now finally found my hairdressers at last! The colour is beautiful and my cut just great! I can't reccommend this place enough.

Such a fantastic salon. Its friendly, humble, stylish and of course has Ben Samey who is the best hairdresser I've ever had and I will never go to anyone else again! Nothing about this place is intimidating or stuck up which is rare in London salons I find..the staff address you as soon as you walk in, offer you a drink even if you are just popping in for a consultation, customers are very valued there.

I had a belayage/dip dye which I was a little nervous about because I had seen it done badly on so many peope and knew it had to be done by someone good. Ben did a perfect job, I had so many compliments and my sister even travelled all the way from Birmingham to have her hair done by Ben once she had seen mine. Best hairdresser ever.

Not only is he an incredible stylist and colourist, he's also a lovely person who is great fun to chat to, plus he's really hot!

Would recommend Ben at Michelle Louise Balham everytime.